Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.89

4.9 Rating 1,913 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bathtub fixture in brushed nickel but had second thought that it might be a different color/texture, so I sent a photo of the bathroom fixtures to Plumber Stock and customer service confirmed that brushed nickel was correct.”

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Posted 11 hours ago

“Francis in customer service was very helpful in getting my payment method updated. Plumberstock seems to be a well run company. thank you.”

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Posted 20 hours ago

“Jared from CraftDirect was very helpful- timely response and attention to my orders. I appreciate the fair pricing- quality of product and quick turnaround. Thank you”

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Posted 5 days ago

“Jared made every effort to resolve my problem. Thank you. A+++ support.”

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Posted 5 days ago

“Francis was very helpful and professional. He resolved the payment issue quickly so my items could ship.”

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Posted 6 days ago

“I placed an order and due to a fraudulent charge on my method of payment credit card I had to temporary lock my card which coincided with the time plumbers stock was attempting to process my order which did not process.I sent an email explainiing the problem and that my method of payment was now unlocked.I received a prompt email response from Frances confirmiing the order has now processed.I also received a back up phone call that went to voicemail. This was a very good experience of the customer support Plumbers stock have in place.The reponse back was overnight as my call for help was after hrs.”

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Posted 6 days ago

“Jared is a great customer service rep. Is always on top of all the emails and answer on your needs pretty quick. Thanks Jared”

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Posted 1 week ago

“Frances was very helpful! Thank you Frances!”

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Posted 1 week ago

“Very knowledgeable and courteous”

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Posted 1 week ago

“Very understanding about my concern. Answered all my questions.”

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Posted 1 week ago

“Needed assistance with placing an order on line. Frances, was excellent in helping me straighten things out. Thank you Frances, I sincerely appreciate your help!”

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Posted 1 week ago

“Frances was most helpful. I ordered a Moen Kinglsey lever handle kit on March 22, and at that time, your order confirmation noted shipping would be around May 6, 2026. So I called back on March 23 to see if I could get Plumbersstock to reroute the item to my caretaker's address because I won't be here to receive the shipment. Frances was most helpful in substituting my caretaker's address for mine. He was patient, repeated back to me the address, an cordial. Many thanks.”

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Posted 1 week ago

“Great service.”

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Posted 1 week ago

“Was confused about my shipment - website said one thing when I ordered, and order said something else after... Spoke with Frances who was incredibly helpful... looking forward to receiving my shipment next week!”

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Posted 1 week ago

“Took time to understand my repair and make things right!! Thanks Jared!”

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Posted 1 week ago

“Customer service was excellent The gentleman that he served me was very nice and he did everything that I asked him to do and he was very patient with me. I will give him more than five star if I can thank you, Frances the only thing is older. It takes more than the usual time to deliver. If they police can do something about that that will be excellent thanks plumbers stock”

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Posted 2 weeks ago

“Updux grill fit perfectly, items arrived sooner than expected. Thank you plumber stock team!!!”

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Posted 2 weeks ago

“Frances was very helpful in answering my questions and providing an update about my order.”

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Posted 2 weeks ago

“Jared was great! Got me up and running in 10 minutes. Thanks Jared”

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Posted 2 weeks ago

“Frances was super helpful with working with me on a quote I submitted. Thank you!”

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Posted 2 weeks ago

Plumbers Stock is rated 4.9 based on 1,913 reviews