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Plumbers Stock Reviews

4.9 Rating 1,913 Reviews
98 %
of reviewers recommend Plumbers Stock
4.9
Based on 1,913 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Plumbers Stock Reviews
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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025
Anonymous
Plumbers Stock 1 star review on 26th March 2025
Anonymous
Plumbers Stock 1 star review on 26th March 2025
Anonymous
Plumbers Stock 5 star review on 28th February 2024
Anonymous
Plumbers Stock 5 star review on 28th February 2024
Anonymous
Plumbers Stock 5 star review on 28th February 2024
Anonymous
Plumbers Stock 5 star review on 28th February 2024
Anonymous
5
Anonymous
Anonymous  // 01/01/2019
Frances cancelled my order, no problem and very courteous agent. Thank you
Helpful Report
Posted 2 weeks ago
Frances took great care to expedite my order after some confusion. Thank You
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Posted 2 weeks ago
Frances is a great customer service rep who was willing to take his time when it came to resolving our purchase order issues. I can’t say was I was happy with the delivery of the products we ordered because one of the items we received was broken. We were told that a replacement part would be ordered and shipped out to us which unfortunately never ended up happening, which resulted in me following up to see what the status was in which Francis informed me that the part was not available and that he would be able to refund the whole amount we paid for the toilet without having to return it not that we could’ve because it was already installed. Plumber stock has great prices, however some of their products take forever to ship out. All in all this whole purchase process took us over six months. Regardless, all that matters is that the customer service is there and that they truly care about delivering great service so trust that you’re in good hands with plumber stock.
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Posted 2 weeks ago
Frances canceled a duplicate order and for that I thank him.
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Posted 2 weeks ago
Frances processed my cancellation quickly and efficiently.
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Posted 2 weeks ago
Quick response and solved my problem right away. Thanks!
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Posted 3 weeks ago
These guys are very helpful. They communicate well Have great customer service. Abish was very helpful with my return. We will use these guys again
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Posted 3 weeks ago
France was great he helped me with all my orders he is professional knowledge. It was a pleasure to work with him and he was very patient listening to me.
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Posted 3 weeks ago
Jared is awesome! He went above and beyond in helping me resolve my issues and needs. Thank you Jared, all your assistance is very much appreciated!
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Posted 3 weeks ago
We gat thi amazing help with our smart toilet . Jared who was helping us did an amazing job over the phone in really timely manner, being polite, professional, quick , understanding and kind . I am recommending their support highly. Thank you Jared . Jerzy.
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Posted 3 weeks ago
Frances did a great job working with me. I need to make a change in my order and followed through on everything.
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Posted 3 weeks ago
France’s was super helpful with editing an existing order so that having the in-stock items could ship for free in 24 hours. Amazing easy experience.
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Posted 3 weeks ago
frances has been excellent in helping me be confident about my order being exactly correct and has spoken to me several times to ease my mind that all the details about the order are right
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Posted 3 weeks ago
I called in to get updated shipping information. I waited for only a short time before Frances answered ready to help. He was able to check my order, and update me on the needed information quickly. He also explained that the website has undergone a few changes explaining my account questions and letting me know they are working to resolve it. What a great experience because of Frances personality and willingness to resolve my concerns -- Thanks Frances!
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Posted 4 weeks ago
Frances solved the issue with my order very quickly and was very friendly.
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Posted 4 weeks ago
Great customer service! Christy V checked in on me by email when my order was delayed. She laid out a new timeline and helped me with alternate options for my order. Thanks!
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Posted 4 weeks ago
they had the part I needed (a thermostat spare for my home), they had a great price and they shipped it quickly!
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Posted 4 weeks ago
Thanks to Frances for solving my issue promptly. Very pleasant and easy to work with.
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Posted 4 weeks ago
Answered the phone promptly, the representative was very pleasant and solved my issue quickly. Expecting my delivery tomorrow. Very satisfied!
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Posted 4 weeks ago
It's rare these days to find really good customer service. Such is not the case with the folks at Plumber's Stock, in particular, Frances. It was just great. It was as if she was a step ahead of me in resolving my issue and return. It was a breeze. She was thorough, professional and incredibly communicative. Thank you.
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Posted 4 weeks ago
Plumbers Stock is rated 4.9 based on 1,913 reviews