Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.89

4.9 Rating 1,984 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! I made an error, they made it right.”

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Posted 1 month ago

“MJ in customer service handled my request promptly”

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Posted 1 month ago

“Your customer service agent; Christy V. was very helpful getting my CC info updated and order on its way. It was very easy to hear and understand her! As a senior citizen, this is greatly appreciated.”

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Posted 1 month ago

“MJ addressed my question promptly. Good prices.”

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Posted 1 month ago

“MJ was able to address our order cancellation request ina very efficient and professional manner. Very good customer support.”

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Posted 1 month ago

“Christie was super helpful with correcting a billing error on my part. Excellent customer service. If all of your team is as professional and courteous as she is your organization is top notch. Thank you Christie.”

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Posted 1 month ago

“Having the parts needed to repair the faucet. The employee Christy, I talked to was very friendly and helpful. The Website is easy to use.”

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Posted 1 month ago

“Excellent prices, and Kristi provided excellent customer service.”

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Posted 1 month ago

“My original order process was great. However, somewhere along the line the shipping address got mangled, and that's being investigated now to see where that went wrong. Anyway, the package was returned to Plumbersstock after it was sent out for delivery in my town, but the address was incomplete. When the package arrived back at PlumbersStock, Christy V. called me to make things right. She asked me if the package should just be resent with the correct address or a refund issued. I asked that it be resent. Regardless how it went wrong, she wanted to make sure that she had the correct address, and I gave it to her. In spite of the fact that initially I was rather angry, she held up in calmness until i finally apologized, knowing that the problem wasn't her fault. Kudos to Christy.”

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Posted 1 month ago

“I UAD A CREDIT CARD ISSUE ON MY LAST PURCHASE. CONTACTED CHRISTY WHO TOOK CARE OF THE PROBLEM AND WAS VERY HELPFULL.”

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Posted 1 month ago

“customer service Lady Christy V. was fast, efficient, and pleasant”

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Posted 1 month ago

“I ordered a bathtub fixture in brushed nickel but had second thought that it might be a different color/texture, so I sent a photo of the bathroom fixtures to Plumber Stock and customer service confirmed that brushed nickel was correct.”

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Posted 1 month ago

“Francis in customer service was very helpful in getting my payment method updated. Plumberstock seems to be a well run company. thank you.”

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Posted 1 month ago

“Jared from CraftDirect was very helpful- timely response and attention to my orders. I appreciate the fair pricing- quality of product and quick turnaround. Thank you”

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Posted 1 month ago

“Jared made every effort to resolve my problem. Thank you. A+++ support.”

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Posted 1 month ago

“Francis was very helpful and professional. He resolved the payment issue quickly so my items could ship.”

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Posted 1 month ago

“I placed an order and due to a fraudulent charge on my method of payment credit card I had to temporary lock my card which coincided with the time plumbers stock was attempting to process my order which did not process.I sent an email explainiing the problem and that my method of payment was now unlocked.I received a prompt email response from Frances confirmiing the order has now processed.I also received a back up phone call that went to voicemail. This was a very good experience of the customer support Plumbers stock have in place.The reponse back was overnight as my call for help was after hrs.”

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Posted 1 month ago

“Jared is a great customer service rep. Is always on top of all the emails and answer on your needs pretty quick. Thanks Jared”

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Posted 1 month ago

“Frances was very helpful! Thank you Frances!”

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Posted 1 month ago

“Very knowledgeable and courteous”

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Posted 1 month ago

Plumbers Stock is rated 4.9 based on 1,984 reviews