Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,609 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“Franz was able to give me just the information that I needed to correct a problem caused by a prior mistake by a local plumber. He was courteous and most efficient in his dealings with me over the phone. He is a credit to Plumbers Stock.”

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Posted 1 year ago

“Aillene A was super helpful, received my tracking # within 5 min. Package will arrive within a week of purchasing.”

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Posted 1 year ago

“Quick customer service reply with the exact information I needed!”

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Posted 1 year ago

“Franz was able to solve my issue on the spot. He was a great customer service agent.”

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Posted 1 year ago

“Quick and efficient customer service.”

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Posted 2 years ago

“technical people very kindly and professional, they know very well what they are doing”

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Posted 2 years ago

“Franz answered the phone on the first ring, he answered my questions and provided specific information. FANTASTIC CUSTOMER SERVICE, Thank You.”

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Posted 2 years ago

“Chat with customer service was easy and fast.”

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Posted 2 years ago

“I needed to exchange a defective pump and Aillene helped me from start to finish. She was responsive, efficient, and professional throughout the process. Pricing was fair, delivery from FedEx was quick, and the same was true for the return/exchange process.”

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Posted 2 years ago

“Thanks Franz”

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Posted 2 years ago

“Aillene provided awesome customer service.”

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Posted 2 years ago

“Would have given 5 stars if they'd have let me know my card was declined. Ordered on July 17th and called on July 31st by to see where my order was. Was told that it would be at the warehouse by Aug 4th. Had to call back again today Aug 7th just to find out there was a card issue. Poor communication on their part.”

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Posted 2 years ago

“Aillene was helpful and respondent.”

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Posted 2 years ago

“Excellent company, very good customer service. Aillene was very quick, very professional and helped us a lot. Would recommend to anyone. Thank you for being awesome company”

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Posted 2 years ago

“had placed an order and called customer service to make sure it went through, talked to Jake and it had not. Jake took my order and placed it for me, was fast and very courteous. definatly will do more business with this company with that good of customer service”

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Posted 2 years ago

“I had a little with billing and John from customer service was outstanding in getting it resolved quickly.”

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Posted 2 years ago

“Craft Direct customer service: Excellent assistance from John. He was courteous and listened to what I needed. I will continue shopping at this site.”

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Posted 2 years ago

“Jacob was of great assistance resolving my issue.”

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Posted 2 years ago

“Very quick support for what I needed”

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Posted 2 years ago

“Impressed with phone and e-mail help to return a product that does not fit my needs. Barry E. Brown”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,609 reviews