Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.90

4.9 Rating 2,344 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jared made every effort to resolve my problem. Thank you. A+++ support.”

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Posted 7 months ago

“Francis was very helpful and professional. He resolved the payment issue quickly so my items could ship.”

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Posted 7 months ago

“I placed an order and due to a fraudulent charge on my method of payment credit card I had to temporary lock my card which coincided with the time plumbers stock was attempting to process my order which did not process.I sent an email explainiing the problem and that my method of payment was now unlocked.I received a prompt email response from Frances confirmiing the order has now processed.I also received a back up phone call that went to voicemail. This was a very good experience of the customer support Plumbers stock have in place.The reponse back was overnight as my call for help was after hrs.”

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Posted 7 months ago

“Jared is a great customer service rep. Is always on top of all the emails and answer on your needs pretty quick. Thanks Jared”

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Posted 7 months ago

“Frances was very helpful! Thank you Frances!”

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Posted 7 months ago

“Very knowledgeable and courteous”

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Posted 7 months ago

“Very understanding about my concern. Answered all my questions.”

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Posted 7 months ago

“Needed assistance with placing an order on line. Frances, was excellent in helping me straighten things out. Thank you Frances, I sincerely appreciate your help!”

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Posted 7 months ago

“Frances was most helpful. I ordered a Moen Kinglsey lever handle kit on March 22, and at that time, your order confirmation noted shipping would be around May 6, 2026. So I called back on March 23 to see if I could get Plumbersstock to reroute the item to my caretaker's address because I won't be here to receive the shipment. Frances was most helpful in substituting my caretaker's address for mine. He was patient, repeated back to me the address, an cordial. Many thanks.”

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Posted 7 months ago

“Great service.”

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Posted 7 months ago

“Was confused about my shipment - website said one thing when I ordered, and order said something else after... Spoke with Frances who was incredibly helpful... looking forward to receiving my shipment next week!”

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Posted 7 months ago

“Took time to understand my repair and make things right!! Thanks Jared!”

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Posted 7 months ago

“Customer service was excellent The gentleman that he served me was very nice and he did everything that I asked him to do and he was very patient with me. I will give him more than five star if I can thank you, Frances the only thing is older. It takes more than the usual time to deliver. If they police can do something about that that will be excellent thanks plumbers stock”

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Posted 7 months ago

“Updux grill fit perfectly, items arrived sooner than expected. Thank you plumber stock team!!!”

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Posted 7 months ago

“Frances was very helpful in answering my questions and providing an update about my order.”

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Posted 7 months ago

“Jared was great! Got me up and running in 10 minutes. Thanks Jared”

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Posted 7 months ago

“Frances was super helpful with working with me on a quote I submitted. Thank you!”

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Posted 7 months ago

“Frances cancelled my order, no problem and very courteous agent. Thank you”

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Posted 7 months ago

“Frances took great care to expedite my order after some confusion. Thank You”

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Posted 7 months ago

“Frances is a great customer service rep who was willing to take his time when it came to resolving our purchase order issues. I can’t say was I was happy with the delivery of the products we ordered because one of the items we received was broken. We were told that a replacement part would be ordered and shipped out to us which unfortunately never ended up happening, which resulted in me following up to see what the status was in which Francis informed me that the part was not available and that he would be able to refund the whole amount we paid for the toilet without having to return it not that we could’ve because it was already installed. Plumber stock has great prices, however some of their products take forever to ship out. All in all this whole purchase process took us over six months. Regardless, all that matters is that the customer service is there and that they truly care about delivering great service so trust that you’re in good hands with plumber stock.”

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Posted 7 months ago

Plumbers Stock is rated 4.9 based on 2,344 reviews