Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,751 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“I bought a product from PlumbersStock. I am very happy with customer service. John Is a great customer service kindness, good skill in communication .”

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Posted 1 year ago

“John provides a great service—a customer service you'll want to have.”

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Posted 1 year ago

“John was able to answer all of my questions and able to give me a link to track the delivery of my order.”

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Posted 1 year ago

“Aaron's excellent customer service when I made an incorrect purchase made working with PlumberStock go from a potential nightmare to a place I'd happily do business with again.”

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Posted 1 year ago

“My name is ALLEN, John T. was extremely helpful and reordered what I needed!”

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Posted 1 year ago

“I chatted a customer service rep named franz and he answered all of my questions.”

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Posted 1 year ago

“The tracking number for my order was sent to me by franz. Thank you for shipping my order.”

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Posted 1 year ago

“I called in and requested for cancelation. Franz got my call and helped me.”

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Posted 1 year ago

“I called and spoke to franz. He helped me and he was time efficient.”

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Posted 1 year ago

“great customer service. very helpful with my order”

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Posted 1 year ago

“I returned an item and it was a smooth transaction with franz.”

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Posted 1 year ago

“I spoke to franz over the phone and he helped me with my questions about my order.”

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Posted 1 year ago

“Franz was able to resolve my payment issue efficiently.”

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Posted 1 year ago

“Wonderful and satisfying customer service from franz!”

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Posted 1 year ago

“Franz took my inquiry and assisted me.”

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Posted 1 year ago

“The return process was smooth. Thanks to franz for assisting me on my request.”

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Posted 1 year ago

“Franz was very helpful and able to answer any questions I had regarding the pump I ordered.”

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Posted 1 year ago

“I purchased a wheelbarrow tray for 106.00 dollars. The add said it fit most 6 cu ft models. Well it didn't fit mine. there were no specific models that it didn't fit. my thought, I have a very popular model so i try it. When I went to return it they were happy to refund my money as soon as it was returned. they sent a return authorization but told me i was responsible for shipping. $411.07 to send back a 9pound plastic tray that has no way of knowing if it will fit or not. Now I probably should have look closer at this company and product, btw after I received it and had my experience, i found several others who had the exact problem. This company is not do due diligence in explaining the issues with this product. Shame on me for not putting this under a microscope but I can let the rest of you know what kind of terrible customer service they have .BUYER BEWARE1 Oh also I doubt they spent 400 bucks to to ship it to me so maybe at least they could have helped with their shipper to send it back. worst I ever delt with. JK”

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Posted 1 year ago

“At Plumbersstock, I was able to find the brass escutcheon plate and brass screws to replace my 29 year old chrome escutcheon plate and screws that were in my original new build house bathroom! Franz will be my go to customer service representative! Thank you.”

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Posted 1 year ago

“hi all contacted plumbers stock.com through internet ssearch. Sam always skeptical, when i do that but surprise , surprise plumbers stock was surprisingly personal, helped me with selection with great support i felt greatly supported then i ordered ,pedestal sink i needed hardware, at this point, Franz,took all my needs, and special ordered they are great i will recommend to anyone”

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Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,751 reviews