Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,603 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“I have received an email from Aaron stating that my order did not go through, ans I was not notified until I first sent an email questioned where us my pro product, but finally I called back and had my issue fixed with Jake, thank you for your time..”

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Posted 1 year ago

“Jake is great. But it's taking 3 months + to get our part.”

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Posted 1 year ago

“Jake handled the problem well.”

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Posted 1 year ago

“Aaron was very helpful in sourcing what we needed and solving a number of issues!”

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Posted 1 year ago

“Jake in customer service was "Johnnie on the Spot" and quickly canceled an order and issued a refund on a part I improperly ordered. He advised me on the proper needed part and I immediately ordered it. Customer service at their company number one!!”

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Posted 1 year ago

“Aaron went above & beyond in helping with processing a return that was beyond the 90 day return window. This is outstanding customer service & has made a very favorable impression with me. As a result, I highly recommend plumbersstock.com.”

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Posted 1 year ago

“Jake took care of it right away. thanks”

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Posted 1 year ago

“Successfully able to update my PO#”

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Posted 1 year ago

“Jake was very prompt and friendly, and answered my question accurately!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“M J did a good job with getting my order under way Thanks again”

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Posted 1 year ago

“MJ was very helpful and responded promptly to my order inquiry. However, it would have been nice if the system proactively sent me a tracking number when the order was shipped. When received, the product was well packed and in excellent condition. Will definitely use Plumbers Stock again. Many thanks!”

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Posted 1 year ago

“MJ was extremely helpful over the phone in correcting my online order. He understood what I needed and made the changes in the Plumbers Stock ordering system.”

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Posted 1 year ago

“Great customer care call with Aaron Villasis, today! Polite, professional and kind.”

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Posted 1 year ago

“I highly recommend Plumbers stock!Great service!Thank you.”

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Posted 1 year ago

“Jake assisted me well”

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Posted 1 year ago

“Jake was very helpful and knowledgeable. Thank you Jake for all your help and support.”

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Posted 1 year ago

“Great Customer Service and were able to find me the part I was looking for.”

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Posted 1 year ago

“I expected a 16 day turnaround for my order, but was hoping that was just a maximum. It ended up taking 23 days. I asked for updates multiple times but was ignored. I finally called yesterday to be told it would be delivered that afternoon. Today I finally received a response to my inquiries saying it was delivered. Terrible customer service. The product itself is fine. Not as good as the same item we received with our original”

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Posted 1 year ago

“Plumber Stock’s customer service was everything. Jake was my customer service contact. Jake was very helpful and easy to work with. He helped me with everything I needed. Just asked him the question and he filled in all the blanks. I highly recommend Plumbers Stock. Excellent! Five Stars.”

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Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,603 reviews