Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.90

4.9 Rating 2,344 Reviews

98 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 2,344 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“M J was a wonderful rep he placed my order and called me back just like he promised. M J answered all my questions.”

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Posted 4 years ago

“Very courteous and helpful”

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Posted 4 years ago

“Bernard was very friendly and helpful! Thank you!”

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Posted 4 years ago

“I had ordered 4 Toto toilets from a big retailer and two of them came broken. I reordered from them and one came fine but with a broken tank and the other one broke again. So I ordered the tank from the retailer twice and it came broken both times. This is to say that shipping the tank and this toilet has been an ordeal for me. I decided to use a different vendor and ordered with plumberstock. After ordering I messaged them and got a prompt response from Aillene Aguirre on their team the next day. She gave me the FedEx tracking number and the tank was delivered intact the very next day. The service at PlumberStock has been amazing. I can finally finish my bathroom work now.”

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Posted 4 years ago

“Frank was very helpful and prompt. He gave me all the information I needed and processed my order immediately. Will definitely buy here again.”

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Posted 4 years ago

“Great customer service. Ercel was extremely helpful and pleasant to deal with.”

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Posted 4 years ago

“Customer service was extremely helpful”

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Posted 4 years ago

“I got a receipt today that I've been trying to get for two months. The lady with customer service was accommodating.”

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Posted 4 years ago

“Polite and eager to help. Bernard was very helpful”

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Posted 4 years ago

“Bernard was very professional and helpful when he took my order. Thanks for the excellent service! Ann Chernow 1709 Galloway Cir., Inverness, IL 60010 847-997-3305”

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Posted 4 years ago

“very good and flexible customer service. the call agent Ann was excellent.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“I needed to cancel an order & Crislen took care of that very quickly & pleasantly. It’s nice to be able to actually talk to a person & get your issue resolved! Thank you!!”

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Posted 4 years ago

“Very helpful representative. She made the return process easy and fast.”

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Posted 4 years ago

“MJ was of great help!! I ordered something on 7/7 and hadn’t received it yet. He checked and said it is due to be delivered tomorrow, 7/22. Thanks for your help MJ! You were great!! I look forward to receiving my order!”

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Posted 4 years ago

“I received an email indicating my credit card was denied. I spoke to Deane at customer service. I must have entered the card number wrong. After reentering the info, everything was fine and my order was processed for shipping.”

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Posted 4 years ago

“There was a delay in our receiving a replacement kitchen sink sprayer and I called customer service and two individuals there responded promptly. I spoke to Bernard Mijares earlier today and he answered all my questions and confirmed that the shipment would be delivered to us today.”

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Posted 4 years ago

“They answer the call the courtesy and kindness”

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Posted 4 years ago

“We had an order that had been cancelled over the phone that didn't get cancelled in their system. The first time I called, the individual stated she could not help me. I called back and spoke to Grace and let her know the situation. She told me she would work on it for me and she called later in the day and had been able to get this order cancelled and the money refunded to our card. We are more than grateful for Grace's tenacity in helping us with our situation. We will continue to use Plumber Stock not only for the great pricing on items we use for our customers, but also for the impeccable customer service we received as well. Thank you, Grace & Plumber Stock!”

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Posted 4 years ago

“Customer service representative promptly answered the phone. My request was to verify that a particular item was in stock. She not only looked it up on her system, but she also called the Tennessee warehouse to have them verify that it was in-fact in stock. Then she offered to help me place an order. Extremely helpful!”

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Posted 4 years ago

Plumbers Stock is rated 4.9 based on 2,344 reviews