Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,742 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“full refund for returned item”

Helpful Report

Posted 3 months ago

“Contacted customer service for a return talked with Jake extremely helpful and pleasant great representative for your company.”

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Posted 3 months ago

“Jacob was great to deal with.”

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Posted 3 months ago

“Jake was very helpful! Thank you.”

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Posted 3 months ago

“Although the part was not available in a timely manner their customer service assisted me with timelines and cancelling my order (needed the part fast versus cheaper). They did not try and keep me on the hook for my order despite already entering my payment info and did not charge me before it was sent.”

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Posted 3 months ago

“Great to work with Christy V.”

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Posted 3 months ago

“Thanks, Jake for helping me out.”

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Posted 3 months ago

“MJ was great , plumbersstock as a company sucks. The only reason I got MJ was because I kept hitting extensions randomly until Someone answered . Otherwise as I experienced in the past they DO NOT answer there phone, on hold for more the. 20 minutes before the drop the call, they suck. It’s very difficult to get connected to anyone . Usually extension start with a 3 digit number so I started with 102 and MJ answered at 106 he was great”

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Posted 3 months ago

“MJ was very helpful in answering my questions regarding my recent order. I am impressed with the company overall and MJ in particular. I would not hesitate to purchase again or recommend to others. 5 stars for sure. Very happy!”

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Posted 3 months ago

“Jake was probably the most helpful and pleasant customer service person I have ever worked with. In less than 5 minutes he had my return authorization processed and and emailed to me. The instructions were given in a clear manner. He also offered to generate an Amazon return label for free shipping in case I had misplaced mine. Jake should be commended for his efficient processing and his customer service over the phone.”

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Posted 3 months ago

“I emailed support a question regarding my order and Jacob got back to me with the answer right away.”

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Posted 4 months ago

“We had a situation on one delivery and Jake handled it immediately and took care of it like a champ.”

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Posted 4 months ago

“I worked on a bathroom remodel and worked with Plumbers Stock for my plumbing needs. John was incredibly helpful throughout the process - he assisted with order placement, back and forth changes, provided good pricing, and made everything smooth and hassle-free. I’m very happy with the support I received from John and highly recommend PlumbersStock to anyone doing a remodel or upgrade! ⸻ Would you like a shorter or more casual version as well?”

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Posted 4 months ago

“Fantastic experience with this company. Jake was easy to get in touch with and helped make sure I had all of the correct items I needed. He answered all my questions. I also majorly shopped around for the cheapest price and found Plumbers Stock because they had the best price. Highly recommend!”

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Posted 4 months ago

“Jake was responsive and very helpful in editing my original order. Truly appreciate his customer service...thank you !!!”

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Posted 4 months ago

“Jake from support was able to help me with an issue with my delivery.”

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Posted 4 months ago

“Christy was super friendly and helpful!”

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Posted 4 months ago

“I had to return the plumbing supplies and Jake & Grace handled this refund without any issues whatsoever. A pleasure doing business with Plumbers Stock.”

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Posted 4 months ago

“Jake was kind, communicative and helped me easily place my order. He informed me that the item is out of stock and that will delay shipping. A very positive experience that will bring me back to your site in the future!”

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Posted 4 months ago

“Able to get specs from Jake. Helpful Cust Service.”

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Posted 4 months ago

Plumbers Stock is rated 4.9 based on 1,742 reviews