Plumbworld Reviews

4.8 Rating 8,043 Reviews
97 %
of reviewers recommend Plumbworld
4.8
Based on 8,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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About Plumbworld:

Plumbworld sells bathroom fitting nationwide.

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Plumbworld 5 star review on 21st April 2024
Anonymous
Plumbworld 5 star review on 22nd March 2024
Mandy
Plumbworld 5 star review on 22nd March 2024
Mandy
Plumbworld 5 star review on 22nd March 2024
Mandy
Plumbworld 5 star review on 22nd March 2024
Mandy
Plumbworld 5 star review on 21st March 2024
Darren
Plumbworld 5 star review on 21st March 2024
Darren
183
Anonymous
Anonymous  // 01/01/2019
Disappointing. Radiators are supplied by third party. Twice damaged in transit by TNT as poorly packaged and heavy handling! Customer Service organised replacements but chaotic communications re new delivery and collection. They take no responsibility for any of this and pass the responsibility back to suppliers/carriers who I have no contract with! Offered a discount if I would accept damage but invalidates warranty so useless. Be aware!
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Posted 3 years ago
This order was supposed to be delivered 5 March. I paid two people to be at the property for the whole day only to be informed when we rang Plumbworld after it didn’t arrive that they didnt guarantee that delivery date even though it was on the paperwork. Was then told it would be there on the 6th so I have booked someone for tomorrow. Just checked my email and it now appears to be arriving on the 9th. This has cost me a fortune. Not impressed.
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Posted 4 years ago
Two items that we ordered came smashed. It is impossible to get through to speak to someone to deal with damaged goods as they ask you to do this online. However, it doesn't always allow you to and when you go into a call queue you can wait an hour or more to be dealt with.
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Posted 4 years ago
Received damage vanity unit back support broken off but needed to go in so we kept it....
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Posted 4 years ago
Plumbworld is rated 4.8 based on 8,043 reviews