Plumbworld Reviews

Name: Plumbworld
Rating: 4.86

4.9 Rating 211 Reviews

97 %

of reviewers recommend Plumbworld

4.9

Based on 211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Plumbworld:

Plumbworld sells bathroom fitting nationwide.

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Plumbworld 5 star review on 16th May 2025

Joanne Kentell

Plumbworld 5 star review on 29th March 2025

Silkysmove

Plumbworld 5 star review on 21st March 2025

Lucy

Anonymous

Anonymous // 01/01/2019

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“I was sent an email saying the delivery for my item would be delivered today between 7am-7pm. Zero communication afterwards. I took a whole day off work, no delivery. Unable to contact DHL via phone or WhatsApp. Kept me on hold or was a bot. Had to contact plumbworld to ask where my delivery was. They told me at 6pm that the item was on the wrong truck. I don’t trust DHL to deliver so will collect the item from DHL depot tomorrow morning and take more time off work. No consideration to how much time the customer has to take off work and wait for a delivery which had a 12 hour time frame. Terrible terrible service. Will never ever use them again. Funny thing is that they delivered an item to my neighbour at 10am but didn’t have my delivery. How silly is that????”

Helpful Report

Posted 2 months ago

“Ordered item 12 December 2025. Now 9 January 2026 and still awaiting delivery. My Plumber has now left for another job and it will cost me more than the item is worth to get him back. Have contacted Plumbworld who apologises for late delivery but apologies does not mean I get delivery of my goods.”

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Posted 2 months ago

“many many thanks for all the help,advice,purchasing the right item and finally a prompt and good service skegness”

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Posted 3 months ago

“Delivery prompt and very well wrapped.”

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Posted 5 months ago

“Very helpful and brilliant service,”

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Posted 6 months ago

“Good Comms. Good service. Good product. Good price.”

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Posted 6 months ago

“Excellent customer service.”

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Posted 6 months ago

“Great value”

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Posted 6 months ago

“Easy to use site and plenty choice of products to choose from.”

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Posted 6 months ago

“Competitive price, good quality”

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Posted 6 months ago

“Good prices, quality products”

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Posted 6 months ago

“Liked the fact there was no p&p for a start, added to the fact, they were a decent price to start with”

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Posted 6 months ago

“Very happy with purchase, excellent well stocked products, quick delivery, box was damaged, courier asked to check contents but none of the items were damaged and all was there Recommended supplier can’t fault them.”

Helpful Report

Posted 6 months ago

“Ordered on a Friday and first attempt at delivery not until Tuesday, even though stated next day delivery. Delivery company failed to deliver on that day. Phoned to cancel my order, as item needed urgently. Delivery company then supposed to deliver back to Plumbworld. Instead, delivered to me a day later. Now have to return the item at my own cost as no free return system.”

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Posted 6 months ago

“Competitive pricing and excellent delivery service”

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Posted 6 months ago

“Lovely products great service”

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Posted 6 months ago

“..........”

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Posted 6 months ago

“Cheaper prices.fantastic customer service.”

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Posted 6 months ago

“I needed a specific basin, it was in stock and delivered quickly at a decent price. Very happy and will shop here again.”

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Posted 6 months ago

“Delivery driver did & speed from order to receiving”

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Posted 6 months ago

Plumbworld is rated 4.9 based on 211 reviews