“I had to make a change to my order after submitting on line. A quick Phone call resolved the change and saved me additional freight costs! Thank you for your flexibility and willingness to help!”
“Call back was timely.
produce knowledge and communication good.
friendly staff.
received paperwork promptly.
Delivery was swift.
at this point item in pool and working as designed.”
“I just bought a new pump from the pool shop. I decribed what I thought I needed to Dave from Pool Shop Australia and he posted the new pump straight away. My new pump is installed and running with no problems at all.
I will definitely use Pool Shop Australia again if needed.”
“When I first received an email confirmation of this order, the message said that I would receive another message when it was despatched. I did not receive such a mesage. After waiting nearly two weeks, I phoned yesterday, to be told that it was on its way. I received another email with a tracking number which did not work. Today the overcover arrived. I am pleased with its quality.”