“Call back was timely.
produce knowledge and communication good.
friendly staff.
received paperwork promptly.
Delivery was swift.
at this point item in pool and working as designed.”
“I just bought a new pump from the pool shop. I decribed what I thought I needed to Dave from Pool Shop Australia and he posted the new pump straight away. My new pump is installed and running with no problems at all.
I will definitely use Pool Shop Australia again if needed.”
“When I first received an email confirmation of this order, the message said that I would receive another message when it was despatched. I did not receive such a mesage. After waiting nearly two weeks, I phoned yesterday, to be told that it was on its way. I received another email with a tracking number which did not work. Today the overcover arrived. I am pleased with its quality.”
“Outstanding service. Very responsive, helpful and efficient. Will definitely use Pool Shop again. In a very competitive market great service makes all the difference.”
Dear Andrew,
Thank you so much for your fantastic 5-star rating of Pool Shop Australia! We truly appreciate your feedback and are thrilled to hear that you had an outstanding experience with our service.
Thank you once again for choosing Pool Shop Australia. We look forward to serving you again in the future!
Warm regards,
Pool Shop Team
“Recently requested advice on purchasing a replacement multi-port valve for our pool as the existing one was leaking pool water through the waste gate.
Their contact (Larissa) provided excellent help to ensure that I got the correct unit which resulted in minimal changes to the existing configuration. Couldn't fault the support that I received and the unit was delivered promptly and well packed. Top marks from me...”
Dear Mel,
Thank you so much for taking the time to rate us with five stars. We truly appreciate your positive feedback and are delighted to hear about your wonderful experience with Pool Shop Australia.
We are glad that Larissa was able to provide you with excellent help and ensure that you received the correct replacement multi-port valve for your pool. At Pool Shop Australia, we strive to provide a seamless shopping experience from start to finish.
Best Regards,
Pool Shop Team
Thank you so much, Hans, for taking the time to leave us a fantastic 5-star rating for Pool Shop! We greatly appreciate your support and recommendation.
We are thrilled to hear that you had a positive experience with us, finding our prices excellent and our shipping speed impressive. We look forward to serving you again in the future. Thank you for choosing Pool Shop!
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