Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.81

4.8 Rating 181 Reviews

94 %

of reviewers recommend Pool Shop Australia

4.8

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Pool Shop Australia 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased product was excellent and posted very quickly”

Helpful Report

Posted 3 days ago

“Good service, polite, knowledgeable, speedy delivery, great price, good product”

Helpful Report

Posted 1 week ago

“Great advice and speedy delivery, thanks.”

Helpful Report

Posted 1 week ago

“Best service by both Phone and email”

Helpful Report

Posted 1 week ago

“Received parts within 3 days very happy”

Helpful Report

Posted 1 week ago

“Hi, my review is not related to the pool shop product i bought as i havent revied it yet. Their courier aramex is hopeless. I watched the Aramex tracking until it got to the Mayborough Depot and then thats where its sat. I received an email on Friday from Aramex advising my delivery would be today but that did not happen. I tired to ring the Maryborough Depot but no answer. I sent an email enquiry to aramex as to when would my parcel be delivered, the only response i have had is an automated AusCare # from them. I then received another email from them on Saturday advising delivery was Saturday but that did not happen either. Monday still no contact from Aramex.”

Helpful Report

Posted 2 weeks ago

“Great smooth process, well done”

Helpful Report

Posted 2 weeks ago

“The Pool Shop had the items I required. The lady answering the phone and taking the order was friendly, helpful and efficient. The items were sent by the Express service as requested. I would certainly use this palce again.”

Helpful Report

Posted 2 weeks ago

“Easy to deal with and quote for more expensive item came through promptly after a bit of solutioning back and forth. Shipping quick and easy.”

Helpful Report

Posted 1 month ago

“Exceptional service and speedy delivery. Highly recommended”

Helpful Report

Posted 1 month ago

“Delivery was 8 days max -stated onthe order - but 10 days later it is still not delivered.”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“Excellent service deliveryn wasbthe next day”

Helpful Report

Posted 1 month ago

“I can understand why you would send me a “tell us about your purchase” e-mail now, because it has been 11 days since I ordered. Sadly it is still not here and I don’t expect it for a few more days. 2 weeks to deliver, even considering Easter, makes the idea of online buying redundant.”

Helpful Report

Posted 1 month ago

“Good value pricing and quick delivery”

Helpful Report

Posted 1 month ago

“Very helpful phone assistant. Delivery was prompt. Thanks.”

Helpful Report

Posted 1 month ago

“Very good had a query with delivery and all sorted”

Helpful Report

Posted 1 month ago

“Prices competitive or lower than other online distributers. Items arrived within 1 week of ordering, much less than quoted time. Items well packed. I'm a return customer as a result.”