“Worst company I have ever dealt with in Australia. Don't buy from them. They won't take returns and bully you and belittle you through emails if you ask for one. They insist on sending a technician out if their product doesn't do anything (specifically in this case the Spa Bot which caught one leaf in three hours of cleaning - useless product). You have to agree to pay $110 for a service call plus mileage costs if the technician decides the product is fine. Avoid the Pool Shop if at all possible. Gave up on the return and wrote this review instead.”
“Only received half my order. Still not received the other half or notification that it is coming. Had ordered parts express to arrive by Christmas to ensure easy pool use. Am disappointed.”
“We were able to communicate by email and our questions and request were always dealt with straight away. A very professional approach at all times.
Thank you.”
English
