Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.78

4.8 Rating 267 Reviews

94 %

of reviewers recommend Pool Shop Australia

4.8

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0242165036

Location:

Unit 21, 7 Waynote Place,
Unanderra
New South Wales
2526

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Pool Shop Australia 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Item ordered, was received in good order. The service was fast & prompt by the pool shop via telephone the lady was excellent.”

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Posted 8 months ago

“Excellent customer support. Kept me informed.”

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Posted 8 months ago

“Good price Good service Delivered on time What else can you ask for”

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Posted 8 months ago

“I ordered a couple of Jet Vac parts from the Poolshop and they arrived a day later and at the best price around you can't get better than that”

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Posted 8 months ago

“Awesome to deal with.”

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Posted 8 months ago

“I rang out about five mins before closing time to enquire about a product which I then bought online, and I could tell the guy I spoke to was a little bit annoyed. I had a few questions and he said he doesnt provide tafe courses over the phone. I also apologized for calling so late in the day and while I cant remember his exact words, it wasnt "thats fine how can I help". He didnt really do anything wrong, but was one of those people that have a slightly repelling vibe rather than a friendly one.”

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Posted 8 months ago

“Excellent customer service. Rae is very professional and very pleasant to deal with, she tries hard.”

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Posted 8 months ago

“Delivered to the wrong address”

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Posted 9 months ago

“Pool pump, quick supply and good price, it will be my go to shop next time.”

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Posted 9 months ago

“Sent promptly and goods as described and worked well.”

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Posted 9 months ago

“Very prompt delivery of the part we required. Good price also!”

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Posted 9 months ago

“Reveived product in a very short time. Very happy with the product”

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Posted 9 months ago

“Very good service - advice”

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Posted 9 months ago

“Good service. Although the wrong item was sent Poolshop were quick to send the correct item with a returns envelope.”

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Posted 9 months ago

“Very prompt delivery. Thanks.”

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Posted 9 months ago

“Helpful customer service, fast delivery of goods and competitive pricing.”

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Posted 9 months ago

“Very fast service”

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Posted 9 months ago

“Ecellent service, fast delivery, however product purchased not very good.”

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Posted 9 months ago

“good service”

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Posted 9 months ago

“When I called on the Tuesday I was assured the item would be posted on the Wednesday leaving the best chance for me to get it by Friday (to limit the amount of time the pool was used without the filter on) The filter could not run without the plug. When I followed up the tracking item on the THURSDAY I was told it hadnt been posted yet and would get it out. It reached the post office at 4.50pm Thursday and I received the item on the Monday. Disappointing that it hadnt been posted and appears to only have been posted as a result of me querying it. I ended up purchasing one from Melbourne on the Friday to allow the weekend to filter. I paid more in postage than the item was worth and appears the postage was the worst part.”

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Posted 9 months ago

Pool Shop Australia is rated 4.8 based on 267 reviews