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Pool Shop Australia Reviews

4.7 Rating 358 Reviews
92 %
of reviewers recommend Pool Shop Australia
4.7
Based on 358 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Pool Shop Australia Reviews
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Phone:

0242165036

Location:

Unit 21, 7 Waynote Place,
Unanderra
New South Wales
2526

Write Your review

Anonymous
Anonymous  // 01/01/2019
Still waiting for my product .. its been in 'Melbourne' for days with courier.. telling me everyday 'its going to be delivered today!' to an eastern suburb. The Poolshop store and the product are likely excellent.. but delivery process (compa y used) ro get it from Melbourne to me has been veryvery slow. Yesi know that floods delayed delivery from QLD to Melbourne (no issue with that).
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Posted 2 months ago
Product and service was good, delivery was poor. The package was “returned to sender” because house number was missing, despite responding to an email from the seller requesting postage details that were already on the order.
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Posted 2 months ago
Fast service but the item pictures is different to the item sent and we did not receive everything that said was included. No pressure gauge.
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Posted 2 months ago
Hi there Are yet to receive my purchase. It is over Christmas so will put it down to that. Cheers
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Posted 3 months ago
Ordered spa bromine tablets. Was sent granules. Phoned and they did send out correct items, however I had to then spend time returning incorrect items sent. Will not shop here again.
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Posted 3 months ago
Still waiting to hear from support whether 76032 part ordered & received is the correct one for my filter bowls, as it doesn't fit properly. 76033 is not the one as that is 50mm, while mine is 40mm.
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Posted 5 months ago
The product is amazing the courier you used was a disaster, limited tracking no eta on delivery stayed home two days for delivery turned up next day and they left on front door step did not follow specific instructions i left.
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Posted 5 months ago
The item ordered is correct and working. Postage was a stuff up.
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Posted 8 months ago
I shall see how good your Multi Stain Remover is.
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Posted 8 months ago
When I first received an email confirmation of this order, the message said that I would receive another message when it was despatched. I did not receive such a mesage. After waiting nearly two weeks, I phoned yesterday, to be told that it was on its way. I received another email with a tracking number which did not work. Today the overcover arrived. I am pleased with its quality.
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Posted 1 year ago
Pool Shop Australia is rated 4.7 based on 358 reviews