“Larissa was amazing at helping me check stock and shipping times to fit with my schedule. She was super courteous, understood my needs and made things happen to ensure my order reached me in just a little over 24 hours. Thank you very much, my new chlorinator is working great!”
“Good selection of spare parts with descriptions which make it easier in ensuring that the correct part is ordered. Quick dispatch and part seems to be working well and well made.”
“Pool shop have been very helpful and offered excellent customer service. No question is silly and all will be answered with great advice and assistance.”
“Still waiting for my product .. its been in 'Melbourne' for days with courier.. telling me everyday 'its going to be delivered today!' to an eastern suburb. The Poolshop store and the product are likely excellent.. but delivery process (compa y used) ro get it from Melbourne to me has been veryvery slow. Yesi know that floods delayed delivery from QLD to Melbourne (no issue with that).”
“Quick service item dispatched quickly although Australia post managed to send it to the wrong location and delayed delivery by a few days all able to be tracked though.”
“Product and service was good, delivery was poor. The package was “returned to sender” because house number was missing, despite responding to an email from the seller requesting postage details that were already on the order.”
“The products I ordered online were available at a great price and the in store pick-up was fast and seamless.
I thoroughly recommend using poolshop for your next pool needs.”
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