Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.70

4.7 Rating 358 Reviews

92 %

of reviewers recommend Pool Shop Australia

4.7

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0242165036

Location:

Unit 21, 7 Waynote Place,
Unanderra
New South Wales
2526

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Pool Shop Australia 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

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English

“Very efficient service.”

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Posted 2 months ago

“Fast service but the item pictures is different to the item sent and we did not receive everything that said was included. No pressure gauge.”

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Posted 2 months ago

“Prompt shipping and excellent prices on cleaner replacement parts. Very happy.”

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Posted 2 months ago

“I have used Pool Shop Australia before and every time has been a seamless process. Great prices and service.”

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Posted 2 months ago

“Quick response and great communication.”

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Posted 2 months ago

“Very good service, items was dispatched very quickly and received in great time.”

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Posted 2 months ago

“Worst company I have ever dealt with in Australia. Don't buy from them. They won't take returns and bully you and belittle you through emails if you ask for one. They insist on sending a technician out if their product doesn't do anything (specifically in this case the Spa Bot which caught one leaf in three hours of cleaning - useless product). You have to agree to pay $110 for a service call plus mileage costs if the technician decides the product is fine. Avoid the Pool Shop if at all possible. Gave up on the return and wrote this review instead.”

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Posted 2 months ago

“Excellent service and quick delivery”

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Posted 2 months ago

“Prompt postage, competitive prices.”

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Posted 2 months ago

“Great company to deal with.”

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Posted 3 months ago

“Great service and excellent postage by the pool shop and Aust Post”

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Posted 3 months ago

“Prompt delivery. Good prices .”

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Posted 3 months ago

“Great communication. I would buy again. Thank you so much.”

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Posted 3 months ago

“Hi there Are yet to receive my purchase. It is over Christmas so will put it down to that. Cheers”

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Posted 3 months ago

“Only received half my order. Still not received the other half or notification that it is coming. Had ordered parts express to arrive by Christmas to ensure easy pool use. Am disappointed.”

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Posted 3 months ago

“Excellent service and prompt delivery”

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Posted 3 months ago

“We were able to communicate by email and our questions and request were always dealt with straight away. A very professional approach at all times. Thank you.”

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Posted 3 months ago

“Great service, quick delivery, effective product and I will be ordering again and passing on their contact details to all my friends and family.”

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Posted 3 months ago

“Staff cheerful and thorough thankyou your assistance was appreciated.”

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Posted 3 months ago

“Efficient friendly staff.”

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Posted 3 months ago

Pool Shop Australia is rated 4.7 based on 358 reviews