Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.81

4.8 Rating 181 Reviews

94 %

of reviewers recommend Pool Shop Australia

4.8

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Pool Shop Australia 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service. Rae is very professional and very pleasant to deal with, she tries hard.”

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Posted 2 months ago

“Delivered to the wrong address”

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Posted 2 months ago

“Pool pump, quick supply and good price, it will be my go to shop next time.”

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Posted 2 months ago

“Sent promptly and goods as described and worked well.”

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Posted 2 months ago

“Very prompt delivery of the part we required. Good price also!”

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Posted 2 months ago

“Reveived product in a very short time. Very happy with the product”

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Posted 2 months ago

“Very good service - advice”

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Posted 2 months ago

“Good service. Although the wrong item was sent Poolshop were quick to send the correct item with a returns envelope.”

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Posted 2 months ago

“Very prompt delivery. Thanks.”

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Posted 3 months ago

“Helpful customer service, fast delivery of goods and competitive pricing.”

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Posted 3 months ago

“Very fast service”

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Posted 3 months ago

“Ecellent service, fast delivery, however product purchased not very good.”

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Posted 3 months ago

“good service”

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Posted 3 months ago

“When I called on the Tuesday I was assured the item would be posted on the Wednesday leaving the best chance for me to get it by Friday (to limit the amount of time the pool was used without the filter on) The filter could not run without the plug. When I followed up the tracking item on the THURSDAY I was told it hadnt been posted yet and would get it out. It reached the post office at 4.50pm Thursday and I received the item on the Monday. Disappointing that it hadnt been posted and appears to only have been posted as a result of me querying it. I ended up purchasing one from Melbourne on the Friday to allow the weekend to filter. I paid more in postage than the item was worth and appears the postage was the worst part.”

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Posted 3 months ago

“I recently purchased a skimmer basket on line . The item was packed and sent the same day and arrived at my door in a lot less time than expected. The basket was the corrct type and way cheaper than other on line pool stores. I will definately use PSA if they keep the parts I need. I have had some issues with two similar pool shops so it's nice to have options. A great first time experience .”

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Posted 3 months ago

“Good friendly service over the phone. Great to have these items in stock. Easy to complete the order and delivered the next day”

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Posted 3 months ago

“Ordered online, very prompt delivery with no issues. Thanks”

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Posted 3 months ago

“Helpfull and efficient”

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Posted 3 months ago

“Parts arrived quickly!”

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Posted 3 months ago

“good product as advertised, promt delivery”

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Posted 3 months ago

Pool Shop Australia is rated 4.8 based on 181 reviews