“Ordering the part on line was simple. Click click PayPal and all done. However getting the part took much longer. But in the end with a few emails and follow up we got there. The part has arrived, installed and is working wonderfully. In their defence it was a part for a very old Barracuda and not likely in great demand. In the end I am a happy customer and will shop here again as I have done for many years.”
“The manufacturer wouldn't sell to me directly so I had to find a retailer. Poolshop's was an easy process and purchase received intact and faster than expected. They were also significantly cheaper than other suppliers.”
“Ordered over the Australian day weekend, they were able to answer some questions regarding my purchase directly, package and sent the article quickly, it arrived within 7 days, Auspost keep me up to date with all aspects of delivery, thank you so much.”
“Larissa was amazing at helping me check stock and shipping times to fit with my schedule. She was super courteous, understood my needs and made things happen to ensure my order reached me in just a little over 24 hours. Thank you very much, my new chlorinator is working great!”
“Good selection of spare parts with descriptions which make it easier in ensuring that the correct part is ordered. Quick dispatch and part seems to be working well and well made.”
“Pool shop have been very helpful and offered excellent customer service. No question is silly and all will be answered with great advice and assistance.”
“Still waiting for my product .. its been in 'Melbourne' for days with courier.. telling me everyday 'its going to be delivered today!' to an eastern suburb. The Poolshop store and the product are likely excellent.. but delivery process (compa y used) ro get it from Melbourne to me has been veryvery slow. Yesi know that floods delayed delivery from QLD to Melbourne (no issue with that).”
“Quick service item dispatched quickly although Australia post managed to send it to the wrong location and delayed delivery by a few days all able to be tracked though.”
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