Pop In A Box Reviews

Name: Pop In A Box
Rating: 1.14

1.1 Rating 183 Reviews

3 %

of reviewers recommend Pop In A Box

Company Reviews

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1.1

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat

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Pop In A Box 1 star review on 11th January 2023

Anonymous

Pop In A Box 1 star review on 19th October 2022

D.reeve

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 funko pops on 24th March for my son's birthday on 7th April. Both said they were in stock and as it's a UK site I presumed they'd arrive in plenty of time for his birthday. One arrived fairly quickly but the other one is being shipped from America! There was no mention on the website that it needed to be shipped from America and it'd be delayed. I contacted Pop In A Box via messenger and had very robotic responses from the advisors. They were very disinterested. Eventually they offered a £5 refund but then it turned out they'd applied it as a store credit!! Safe to say I won't be using them again!! Poor customer service!!!”

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Posted 4 years ago

“Ordered twice from this company and have waited weeks for both deliveries even though I asked for express delivery. When challenged they said that I need to allow 20 days for delivery. Disappointing as pop ordered was for my birthday.”

Helpful Report

Posted 6 years ago

“Slow delivery if it even turns up at all. Emails saying product has been dispatched but no sign of item. Customer Services seem friendly and have sent out one item I reported missing but two more have been "dispatched" and its coming close to three weeks since and I feel I might be going via customer services again. Got another 2 items on pre order and it makes me wonder if it'll be the same again.”

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Posted 7 years ago

Pop In A Box is rated 1.1 based on 183 reviews