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Postscript Books Reviews

4.9 Rating 2,713 Reviews
98 %
of reviewers recommend Postscript Books
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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous
Anonymous  // 01/01/2019
Fabulous quality, speedy delivery, and wide ranging subject matter. A real joy to engage with this company.
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Posted 2 years ago
Good books at remarkable prices and very swift delivery.
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Posted 2 years ago
The books that I ordered were perfect for the grandchildren they were chosen for. I placed the order online, was kept up to date with dispatch and delivery details. When the books arrived they had been packaged very securely, wrapped in bubble wrap with additional big bubble packaging and taped together securely so they would not move inside the box, all within a sturdy cardboard box. Nothing was damaged in any way - the books were in perfect condition. Very happy with my first purchase 👍
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Posted 2 years ago
Good, had to send some books back as sent order twice so still waiting but up to now well pleased.
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Posted 2 years ago
Postscript Books is a treasure trove for readers of every kind, whether just looking for a holiday read or even research material. Every field of scholarship seems to be covered, often offering rare titles, special editions and much-loved yet sometimes neglected writers. Highly recommended.
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Posted 2 years ago
It is a pleasure to speak to those taking my telephone call. Very polite and helpful and, importantly, professional. The books are always top quality definitely value for money and delivered quickly. Would have no reservations about recommending this company to others.
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Posted 2 years ago
First class book delivered on time.
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Posted 2 years ago
Postcript offers a broad and fascinating range of books at very reasonable prices. I appreciate their services and often make purchases from them.
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Posted 2 years ago
Postscript books offer a range of books for adults and children at competitive prices. The book I bought arrived in excellent condition. It was speedily dispatched and well packaged.
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Posted 2 years ago
I love receiving a catalogue in the post each month, and the books are really great value. Customer services are also very helpful and friendly.
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Posted 2 years ago
Simply superb from start of order to delivery. Highly recommended.
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Posted 2 years ago
Easy site to navigate & order from, comprehensive selection to choose from, well packaged & received in time stated.
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Posted 2 years ago
Great title at exceptional prices!
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Posted 2 years ago
Excellent service and very good value
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Posted 2 years ago
Great service..no complaints at all
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Posted 2 years ago
Ordered by telephone - got through very quickly, details taken efficiently and advised of likely delivery. I was informed when my books were out for delivery and was kept up to date with the delivery schedule. all very efficient and with no problems.
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Posted 2 years ago
Love the catalogue, so full of unusual items and over such a wide spectrum of topics. Great service.
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Posted 2 years ago
We have been using PB for some years and have found them very reliable and offering a good range of topics.
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Posted 2 years ago
I have used PS books for some time without any problem, however the last few times I have had great difficulty ordering online as I had to have several attempts after password resets did not work. The last order difficulty resulted in a duplicate order, which I did not realise until I received 2 of everything I had ordered. I phoned your customer service team and was amazed to find that there was to be no refund of postage for the items I was required to return to obtain a refund for the cost of the items. It cost me £6.99 to send the package back. When I asked if it would not have been reasonable to lift a phone and enquire whether the order was correct I was told that the online warehouse could not do that. I was advised if I wished to avoid similar problems in future I should order by phone! In this age of hi-tech where companies such as Amazon provide free return labels I think your company should rethink its attitude towards long-term customers if it intends to retain its customer base. You have lost this customer already.
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Posted 2 years ago
Good afternoon Jane. I'm sorry to hear that you had some difficulty resetting your password and that you were disappointed that we were not able to refund the cost to return the items duplicated online. Unfortunately, due to the high volume of orders that leave our warehouse, we are unable to contact each customer who has ordered more than one copy of a title, as sometimes additional copies are purchased as gifts. To avoid duplications when placing an order on our website, we recommend checking the contents of your basket and order value before proceeding to the payment page and entering payment details. However, we are reviewing company policy so that our customers can return unwanted items at no additional cost to them.
Posted 2 years ago
Postscript deliver a very good reliable service
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Posted 2 years ago
Postscript Books is rated 4.9 based on 2,713 reviews