Postscript Books Reviews

Name: Postscript Books
Address: 6 Battle Road, Heathfield Industrial Estate, Newton Abbot, Devon
Rating: 4.88

4.9 Rating 3,025 Reviews

98 %

of reviewers recommend Postscript Books

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Phone:

(01626) 897100

Location:

6 Battle Road,
Heathfield Industrial Estate,
Newton Abbot
Devon
TQ12 6RY

Anonymous

Anonymous // 01/01/2019

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“Postscript books offer a range of books for adults and children at competitive prices. The book I bought arrived in excellent condition. It was speedily dispatched and well packaged.”

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Posted 2 years ago

“I love receiving a catalogue in the post each month, and the books are really great value. Customer services are also very helpful and friendly.”

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Posted 2 years ago

“Simply superb from start of order to delivery. Highly recommended.”

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Posted 2 years ago

“Easy site to navigate & order from, comprehensive selection to choose from, well packaged & received in time stated.”

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Posted 2 years ago

“Great title at exceptional prices!”

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Posted 2 years ago

“Excellent service and very good value”

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Posted 2 years ago

“Great service..no complaints at all”

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Posted 2 years ago

“Ordered by telephone - got through very quickly, details taken efficiently and advised of likely delivery. I was informed when my books were out for delivery and was kept up to date with the delivery schedule. all very efficient and with no problems.”

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Posted 2 years ago

“Love the catalogue, so full of unusual items and over such a wide spectrum of topics. Great service.”

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Posted 2 years ago

“We have been using PB for some years and have found them very reliable and offering a good range of topics.”

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Posted 2 years ago

“I have used PS books for some time without any problem, however the last few times I have had great difficulty ordering online as I had to have several attempts after password resets did not work. The last order difficulty resulted in a duplicate order, which I did not realise until I received 2 of everything I had ordered. I phoned your customer service team and was amazed to find that there was to be no refund of postage for the items I was required to return to obtain a refund for the cost of the items. It cost me £6.99 to send the package back. When I asked if it would not have been reasonable to lift a phone and enquire whether the order was correct I was told that the online warehouse could not do that. I was advised if I wished to avoid similar problems in future I should order by phone! In this age of hi-tech where companies such as Amazon provide free return labels I think your company should rethink its attitude towards long-term customers if it intends to retain its customer base. You have lost this customer already.”

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Posted 2 years ago

Good afternoon Jane. I'm sorry to hear that you had some difficulty resetting your password and that you were disappointed that we were not able to refund the cost to return the items duplicated online. Unfortunately, due to the high volume of orders that leave our warehouse, we are unable to contact each customer who has ordered more than one copy of a title, as sometimes additional copies are purchased as gifts. To avoid duplications when placing an order on our website, we recommend checking the contents of your basket and order value before proceeding to the payment page and entering payment details. However, we are reviewing company policy so that our customers can return unwanted items at no additional cost to them.

Posted 2 years ago

“Postscript deliver a very good reliable service”

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Posted 2 years ago

“it works well”

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Posted 2 years ago

“Books I considered at full price and extremely satisfied with purchase Polite staff and prompt delivery”

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Posted 2 years ago

“Could only be better if the reviews were longer:I’ve only been disappointed on a very few occasions-and the price means that that’s negligible. Otherwise I’d appreciate free postage for loyal customers!-I know that that works online,but I’ve never been able to do it.”

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Posted 2 years ago

“Excellent mix of titles and subjects”

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Posted 2 years ago

“Usually a good arge and managed to find some entertaining and fascinating titles That said, I recently bought a memoire by his descendents about Himmler - probably the most tedious thing I come across in several years.”

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Posted 2 years ago

“Easy to order. The books arrived well packed. Good value.”

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Posted 2 years ago

“Always pleased with the books we receive - the delivery service is excellent and we can keep track of when the books we have ordered will be delivered.”

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Posted 2 years ago

“Excellent service throughout.”

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Posted 2 years ago

Postscript Books is rated 4.9 based on 3,025 reviews