“We've been using Power Diary for about 2.5 years now and will never use anything else. I was nervous about shifting our physiotherapy practice onto a new system, but the support team is great and talked me through whenever we had an issue we couldn't figure out. Our practice now runs a lot smoother and I'm sure it's helped us grow as we now have better systems in place (we now have 5 practitioners working with us).
We've even started using telehealth for some of our appointments now. I didn't think that our clients would like it but so far the feedback has been excellent.
If you're running a health practice, I can't recommend Power Diary highly enough.”
“Powerdiary is extremely user-friendly and efficient - it constantly blows me away! I have to say that the initial set-up process was labour-intensive. Also, because it's so customisable there are some parts that took some getting used to (e.g. session packs). However I received lots of support and answers to all my questions. I now LOVE using it. It saves me so much time each day and there are additional services I now provide which clients love, such as appointment reminders, emailed invoices and medicare claims. Things I'd love to see in future: easier access to phone support even if just for the initial month, and I'd love to see an android mobile app developed.”
“I was a bit unsure at first but I have to say Ella in customer support is amazing! She was so patient with me and took the time to show me how to do everything I needed to do! Now that I know how to use it properly I find it much easier than our previous system! Thanks 😊”
“It has been fabulous for us organising our Therapy Practice. I can access notes, upload files, send invoices or add payments on the go. The only complaint I have is that my diary is randomly on “private mode” currently.”
Tiffany, thanks so much for your 5-star review! It's music to our ears to hear how Power Diary is benefitting your practice. About your private mode issue, if this keeps happening please let us know by emailing firstname.lastname@example.org. Cheers, Eug - Community Champion
“The most useful element is the ability to log on from anywhere, and also to have multiple users logging into the one diary. It means I can stay up to date with any changes, and my reception staff can log in whether they are at the front desk, or just happen to be near of phone. I also like the easy backup, and the reporting options. It makes it easy to prepared information for my BAS.”
Thanks for taking the time to share this Vanessa! We love hearing about how you and your team are benefitting from using Power Diary. My favourite set of features is our smart reminders that send out reminders automatically; then update the status of these appointments; and then sends out notifications to the right staff member if and when required. Can you remember having to send out individual reminders manually??
Thanks so much Julie! Yes, Power Diary is all about automation, streamlining processes, and reducing as much manual work as possible for you and your team - whilst being super intuitive to use. It seems like you are already a power user, but if you ever want to know what else Power Diary can do to optimise your clinic, feel free to reach out to us on 1300-755-184 or email: email@example.com to request for an online demo. Regards, Eug - Community Champion
Thank you for the acknowledgement Roy! For the last eight years we have poured ourselves into making Power Diary not just the easiest to use but the most useful system for health professionals. Not satisfied with this, our phenomenal development team continues to literally work around the clock to make Power Diary better every single day. Do stay tuned for our updated Notes function. Best regards, Eug
Kyrollos, thanks for your 5-star review! Yes, we were just talking about paper files the other day. Our Co-founder, Damien still runs a psychology practice and has a dedicated room for filing cabinets containing old files that need to be stored for a good many years to come. Cheers, Eug - Community Champion
“Love power diary - easy to use /navigate for both myself & my clients. Clients love the reminder text messages.
As I don’t have a webpage, I was still able to set up the diary & my clients found it easy to access & the convenience of booking themselves in . Thankyou for making it easy for me 😊👍💕”
That's impressive Michelle! Even I didn't know that you don't need a website for clients to book appointments themselves. Yes, making it as easy as possible for you is what we are about. Have a great one! Eug - Community Champion