Zanda (formerly Power Diary) Reviews

Name: Zanda (formerly Power Diary)
Address: 159 W. Broadway Suite 200-352, Salt Lake City, Utah
Rating: 4.53

4.5 Rating 140 Reviews

95 %

of reviewers recommend Zanda (formerly Power Diary)

About Zanda (formerly Power Diary):

Zanda is practice management software built by practitioners, for practitioners. It streamlines every aspect of running a health practice with 100+ features, including calendar management, appointment reminders (SMS and email), secure AI-powered session transcription, clinical notes, invoicing, online bookings, 2-way SMS chat, telehealth, a system notifications hub, and an in-platform Practice Operations Manual.

Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, Medicare (AU), Tyro (AU), and more.

All Zanda accounts include access to BizzyAI, optional AI-powered tools built specifically for allied health, securely transcribing sessions and creating accurate clinical notes in your style.

Additional AI tools are coming soon to help simplify letters and reports and save you even more time each week!

From solo practices to large, multi-location clinics, Zanda is designed to support a wide range of health professionals, including psychologists, physiotherapists, physical therapists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors, and other allied health professionals.

To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including data import management.

Start now and get the first 6 months at 50% off!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very disappointed with there service.... wish I could give them 0 stars. There is no contact number and for everything you have to email them. I have been sending them emails to cancel my account for almost 20 days and there has been no response from them. What kind of customer support is that? A practice management software must have a support team who is proactive. This is a big reason that made us change to another software. Even to cancel the account I have to keep sending emails to them with no response.”

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Posted 5 years ago

“I was a bit unsure at first but I have to say Ella in customer support is amazing! She was so patient with me and took the time to show me how to do everything I needed to do! Now that I know how to use it properly I find it much easier than our previous system! Thanks 😊”

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Posted 5 years ago

“Really good for keeping track of clients - However, it doesn't alert you when a client has moved to 'arrived' (it would be great to have a pop-up etc. so PD doesn't have to be open).”

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Posted 7 years ago

Emily - thanks so much for taking the time to review Power Diary and for giving us your valuable feedback. I can see merit in getting notified via a pop-up of some sort when a client arrives so that you are made aware of that arrival instantly. I checked with the team and was told that this is the first time we have received this suggestion. This is why this feature is not currently in our development pipeline. However, we take all customer suggestions seriously as this helps decide what to prioritise when it comes to improving Power Diary. As a side note, with the release of the 'Arrived' appointment status we also released a change 'behind the scenes' that enables live calendar updating. This means that if the appointment status is updated on another device while you're viewing the calendar you will see this update live on your end - without the need to refresh your browser. This allows you to easily glance at your calendar from time to time to see whether or not a client has arrived for their appointment. I hope this helps and if not, feel free to contact me via support@powerdiary.com Warmest regards, Eug - Community Champion

Posted 7 years ago

“It's affordable, accessible and saves us time!”

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Posted 7 years ago

Fantastic to hear this Katie! Absolutely, considering the type of infrastructure we have in place; the skill levels and number of people involved in continually developing and improving Power Diary; and our fantastic support team - we'd say it is cheap :) Warmest regards, Eug - Community Champion

Posted 7 years ago

“It has been fabulous for us organising our Therapy Practice. I can access notes, upload files, send invoices or add payments on the go. The only complaint I have is that my diary is randomly on “private mode” currently.”

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Posted 7 years ago

Tiffany, thanks so much for your 5-star review! It's music to our ears to hear how Power Diary is benefitting your practice. About your private mode issue, if this keeps happening please let us know by emailing support@powerdiary.com. Cheers, Eug - Community Champion

Posted 7 years ago

“scheduling. invoicing. allowing phone access. multiple diaries. easy set up”

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Posted 7 years ago

Thanks for sharing this Julie! We always love hearing how Power Diary is helping all kinds of health professionals. Have a wonderful week. Regards, Eug

Posted 7 years ago

“Neat, efficient practice management software, easy to use.”

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Posted 7 years ago

Much appreciated Shannyn! Enjoy the rest of your week :) - Eug

Posted 7 years ago

“It’s so easy and using it takes only common sense most of the time.”

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Posted 7 years ago

Thanks for the 5-star rating Ashlee! Warmest regards, Eug

Posted 7 years ago

“PD has assisted me with managing my appointments, case notes and reporting requirements and also with invoicing clients and sending claims to Medicare.”

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Posted 7 years ago

Thanks for your review Heather! It's great to hear about what you love most about Power Diary. Cheers, Eug - Community Champion

Posted 7 years ago

“Good cheap Reminder system that is easy to use. Strength Coach business”

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Posted 7 years ago

Much appreciated Nick! Feel free to drop us a note at support@powerdiary.com if you'd like to book a free online demo with one of the team to take you through other useful features. Have a great one, Eug

Posted 7 years ago

“The most useful element is the ability to log on from anywhere, and also to have multiple users logging into the one diary. It means I can stay up to date with any changes, and my reception staff can log in whether they are at the front desk, or just happen to be near of phone. I also like the easy backup, and the reporting options. It makes it easy to prepared information for my BAS.”

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Posted 7 years ago

Thanks for taking the time to share this Vanessa! We love hearing about how you and your team are benefitting from using Power Diary. My favourite set of features is our smart reminders that send out reminders automatically; then update the status of these appointments; and then sends out notifications to the right staff member if and when required. Can you remember having to send out individual reminders manually??

Posted 7 years ago

“booking clients, remindes, medicare, DVA, letters, accounts”

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Posted 7 years ago

Sheree, thanks for sharing what you love most about Power Diary! At some point, we'd love to learn about how much easier it is to submit your Medicare and DVA claims. Have a great week! Cheers, Eug

Posted 7 years ago

“This product is really well designed, user friendly and reduces FTA rates. Love the integration of diary, notes and accounting all in one!”

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Posted 7 years ago

Thanks so much Julie! Yes, Power Diary is all about automation, streamlining processes, and reducing as much manual work as possible for you and your team - whilst being super intuitive to use. It seems like you are already a power user, but if you ever want to know what else Power Diary can do to optimise your clinic, feel free to reach out to us on 1300-755-184 or email: support@powerdiary.com to request for an online demo. Regards, Eug - Community Champion

Posted 7 years ago

“Professional,productivity,profitability,coordination and more”

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Posted 7 years ago

Much appreciated Ken! Warmest regards, Eug - Community Champion

Posted 7 years ago

“Ease of integration archiving and messaging”

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Posted 7 years ago

Thank you James, we are so glad to hear this and appreciate the 5-star rating! Cheers, Eug

Posted 7 years ago

“Keeps everything and everyone organised. Easy to use.”

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Posted 7 years ago

Glad to hear and really appreciate you sharing this Angela! Regards, Eug

Posted 7 years ago

“Lot better than other online diaries for health professionals. Easy assess ability with smart phone version is another added advantage for satellite offices.”

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Posted 7 years ago

Thank you for the acknowledgement Roy! For the last eight years we have poured ourselves into making Power Diary not just the easiest to use but the most useful system for health professionals. Not satisfied with this, our phenomenal development team continues to literally work around the clock to make Power Diary better every single day. Do stay tuned for our updated Notes function. Best regards, Eug

Posted 7 years ago

“Easy to access appointments, client notes anywhere! I use it on my laptop at work, iPad and phone! Very visual and easy to use.”

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Posted 7 years ago

Hi Shelby, so glad that you love the ease of use and accessibility to everything from anywhere :) Have a great one! Eug

Posted 7 years ago

“It helps keep everything organised in the one place for me. Could not imagine going back to paper files.”

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Posted 7 years ago

Kyrollos, thanks for your 5-star review! Yes, we were just talking about paper files the other day. Our Co-founder, Damien still runs a psychology practice and has a dedicated room for filing cabinets containing old files that need to be stored for a good many years to come. Cheers, Eug - Community Champion

Posted 7 years ago

“Improves attendance rate”

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Posted 7 years ago

Great to hear Lindsay, thank you! Warmest regards, Eug

Posted 7 years ago

Zanda (formerly Power Diary) is rated 4.5 based on 140 reviews