Lovely to have you onboard Maria! To learn about other ways Power Diary can streamline your operations, feel free to call us on 1300-755-184 or email: firstname.lastname@example.org to request for an online demo. Cheers, Eug
“Power diary helps with our day to day scheduling of patient appointments. However we would like to see more reports more accurately reported ie distinguishing online bookings and bookings made with our receptionists, a report to show numbers would be terrific. The new clients report is unfortunately not very accurate. This report currently brings up old patients that haven't been in the last few years and places them on the report as new clients. This report also reports some clients as seen by a specific practitioner when in fact they have been seen by someone else. More accuracy on these reports would really be beneficial for our business in determining number reporting for our records.”
Hi Zach, Thanks for reviewing us. We recently added a function so that you can flag appointments that are made via your Client Portal. This also allows you to run reports on the number of Client Portal appointments booked etc. To do this go to Setup > Custom Lists and add a new Appointment Flag. Then go to Setup > Client Portal and set your 'Client Portal Appointment Flag'. That's it - the rest will happen automatically.
The issue you described with the client report seems very odd indeed! We haven't had reports of anything like this. If you could send through some details to our Support Team (email@example.com) we'd love to look into this for you. The information that would be most helpful is the name of the report you are using, the filter settings you're using (a screenshot would be great) and the details of any results that don't match what you're expecting.
Thanks again for the review! - Damien
Thank you for the acknowledgement Roy! For the last eight years we have poured ourselves into making Power Diary not just the easiest to use but the most useful system for health professionals. Not satisfied with this, our phenomenal development team continues to literally work around the clock to make Power Diary better every single day. Do stay tuned for our updated Notes function. Best regards, Eug
Kyrollos, thanks for your 5-star review! Yes, we were just talking about paper files the other day. Our Co-founder, Damien still runs a psychology practice and has a dedicated room for filing cabinets containing old files that need to be stored for a good many years to come. Cheers, Eug - Community Champion
“Power diary is well organised and simple to use. It has great phone support to solve any problems as they arise. They also listen and have acted on some suggestions for change. The pricing structure also appears good value compared to other programs and power Diary has many features.”
“Love power diary - easy to use /navigate for both myself & my clients. Clients love the reminder text messages.
As I don’t have a webpage, I was still able to set up the diary & my clients found it easy to access & the convenience of booking themselves in . Thankyou for making it easy for me 😊👍💕”
That's impressive Michelle! Even I didn't know that you don't need a website for clients to book appointments themselves. Yes, making it as easy as possible for you is what we are about. Have a great one! Eug - Community Champion