Powerdirect.co.uk Reviews

Name: Powerdirect.co.uk
Address: Unit 8, Overland Park, Gelderd Road, Leeds
Rating: 3.71

3.7 Rating 593 Reviews

69 %

of reviewers recommend Powerdirect.co.uk

3.7

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

08444 818 820

Location:

Unit 8, Overland Park, Gelderd Road
Leeds
LS27 7FE

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Powerdirect.co.uk 5 star review on 14th June 2018

David Gibbons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every thing went to plan ,correspondence very good,delivery was with a good company.i would however prefer a receipt with the delivery.thanks and will use you again.”

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Posted 8 years ago

“I purchased a HOOVER PU71EN01001 Vacuum Cleaner Upright Enigma 700W Bagged Black/Silver and was very impressed with the price. Delivery was quick. All in all a superb company to deal with. Very highly recommended.”

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Posted 8 years ago

“Great to deal with, easy transaction, good communication and delivery was right on time. Drivers helpful and considerate. Will definitely recommend and will trade with them again.”

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Posted 8 years ago

“Cheapest price on the web for this top notch Samsung washing machine and fast fast delivery. Brilliant.”

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Posted 8 years ago

“Bough the tv and it lasted for a week before the picture went. It is two weeks later and it's still not fixed and I'm having to chase up the repair.”

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Posted 8 years ago

Dear John, Thank you for your feedback. We are sorry that you have had a technical fault with your product since you purchased it from ourselves. I have researched your sale and it appears our services team are aiding you in dealing with your problem at the present time. Occasionally products do become faulty and unfortunately this is out of our hands but I am sure our services team will help you with any further questions you may have. Kind Regards, Powerdirect Team

Posted 8 years ago

“Great customer service. Ordered DVD arrived standard free postage within 4 days, postage correlates as stated. No problem with DVD great buy, cheaper than other shops.”

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Posted 8 years ago

“Looks an excellent washing machine. Still in the packaging until my kitchen is decorated. Looking forward to start using it. Hope it is good at drying my clothes.”

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Posted 8 years ago

“Great stuff! Delivery and goods meet expectations.”

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Posted 8 years ago

“2 weeks on, still waiting for my chest freezer to be delivered. I Keep emailing them, but they just say it has been dispatched. I phoned the delivery company which did not even have my order, Avoid this company.”

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Posted 8 years ago

Dear Linda, Thank you for your feedback regarding your order - we are extremely sorry that you have encountered a problem with our delivery service. We always aim to offer our customers excellent customer service and we apologise for any inconvenience caused in this instance. Having looked in to your order, unfortunately there seems to have been a communication issue regarding the delivery by our couriers to your home. We are looking in to how we can avoid this in the future. Once again, we hope you accept our apologies for any inconvenience regarding this order and your product should be with you very shortly. Kind Regards, Powerdirect Team

Posted 8 years ago

“First of all, communication from the company regarding my order was extremely poor. After placing the order there was no indication as to when the product would be received. I had to call the company a week later just to find out if my order was being processed. I was then told to call the delivery company to find out what was going on with the order. I finally managed to get ahold of someone and was then able to confirm a delivery date of a week later. We are at a new post code, so I gave the customer service rep precise directions to aid the delivery. The delivery drivers couldn't find our property and ended up on the opposite side of the town. I had to give them directions over the phone and because they could barely speak English, they had trouble interpreting my directions. Overall, this was the worst experience of an online purchase I have ever had.”

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Posted 9 years ago

Dear Kathleen, Thank you for your feedback - we are sorry that you have encountered a problem with our delivery service. We always aim to offer our customers excellent customer service and we apologise for any inconvenience caused in this instance. Having looked in to your order, you were sent order acknowledgement and full delivery and dispatch update as well full contact details of our appointed delivery company within 24 hours from order. Unfortunately there seems to have been a communication issue regarding the final leg of your delivery to your home. We will look in to how we can avoid this in future. Once again, please accept our sincerest apologies for any inconvenience regarding this order. Kind Regards, Powerdirect Team

Posted 9 years ago

“I was very pleased with the overall performance and speedy reaction to my recent order”

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Posted 9 years ago

“Great service, fast delivery and a really good price. The TV was very well packaged. I'm delighted with my purchase and would recommend my friends and family to use Power Direct.”

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Posted 9 years ago

“I bought Samsung Soundbar from PowerDirect. They are very friendly and helpful. Also, give good advice to the customers.”

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Posted 9 years ago

“Ordered a Hotpoint washing machine whichas I received and extremely happy with. Price was very competitive in comparison and delivery was excellent. Will certainly use again.”

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Posted 9 years ago

“Product arrived soon after placing the order. The order was the cheapest on the Internet and I'd definitely buy from this company again!”

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Posted 9 years ago

“The cheapest price of the Dyson model I wanted and fantastic service. I will recommend Powerdirect to friends and family and use them again.”

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Posted 9 years ago

“Easy web site, very prompt and efficient service, and an excellent price”

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Posted 9 years ago

“Good service. Good product.”

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Posted 9 years ago

“Thanks for the and prompt delivery service and your help when ordering our Bosch washing machine ---10 out of 10”

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Posted 9 years ago

“Thank you much for service from ordering to delivery,I will deffernetly be ordering from you again and telling my friends and family about your company,I have one happy husband watching his football on his 65ins TV xxx”

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Posted 9 years ago

Powerdirect.co.uk is rated 3.7 based on 593 reviews