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Power Tool Mate Reviews

4.8 Rating 26,200 Reviews
96 %
of reviewers recommend Power Tool Mate
Company Reviews Questions Metrics
4.8
Based on 26,200 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Power Tool Mate Reviews
Visit Website

Phone:

01752854246

Email:

colin.crittenden@westwardbuildingservices.com

Location:

Westward Building Services Ltd, Burraton Road, Saltash
PL12 6LU

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Gordon Stewart
Verified Buyer
“Poor delivery service from a company that deliver tools ...... supposidly delivers tools. I made a large power tool order, they supposidly packed and shipped (even showed CCTV of my order being neatly packed perfectly showing exactly my order, how fortunate that the camera moved to my order exactly when it was being packed). Shame my order was wrong on arrival, parts wrong and parts missing. Power Tool Mate washed thier hands of any responsibility. Also when ordering premium branded tools I would expect the correct packaging not a clear plastic bag which is not even sealed, feels rather low quality. The reason for the bag was given as: we buy so much it doesn't all come packed properly. So I am down £150 worth of order, bits were in plastic bags, deliveries came on different days from different places and prices can be found the same else where on the Internet. Your call to buy from PowerToolMate, its your money and your decision. I won't be buying from them again, wished I hadn't ordered from them before. I know other people will rave about the company but would they rave if they had my journey, the real company is seen when things are not 100% and this company showed it really did not care. I just hope that this review saves someone the horrid experience I had and they decide to go else where.”
Helpful Report
Posted 3 years ago
Edward Mills
Verified Buyer
“Excellent service, easy to use and good delivery service coupled with well packaged goods.”
Helpful Report
Posted 3 years ago
Michael Yates
Verified Buyer
“No problems thanks great price great saw, all good”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service all as it should be!”
Helpful Report
Posted 3 years ago
David Bridge
Verified Buyer
“Very good prices and a very quick delivery”
Helpful Report
Posted 3 years ago
Reid O’Connor
Verified Buyer
“I was debating purchasing a Milwaukee packout set for months and couldn’t commit to one until I saw PowerToolMate come through with a price I couldn’t refuse, £199 ordered on Friday lunchtime and delivered to me by 1pm Monday! Bang on service and unbeatable prices 👍🏻”
Power Tool Mate 5 star review on 29th March 2022
Helpful Report
Posted 3 years ago
B M HOPCROFT
Verified Buyer
“Great delivery as usual”
Helpful Report
Posted 3 years ago
Tony Walker
Verified Buyer
“3rd or 4th purchase now. Very happy and will be returning again Excellent prices. Great service and super fast delivery.”
Helpful Report
Posted 3 years ago
Phil Bruce
Verified Buyer
“Easy to find what I needed on the website and at a price that was excellent. After order was completed plenty of information about delivery time and was delivered well within the time given”
Helpful Report
Posted 3 years ago
Dan Cooper
Verified Buyer
“Excellent service. Brilliant price and quick delivery. Highly recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service all round”
Helpful Report
Posted 3 years ago
Oliver Hughes-forsythe
Verified Buyer
“Took 6 days over the told delivery date, customer servos chat was very poor and unhelpful”
Helpful Report
Posted 3 years ago
Joe Olde
Verified Buyer
“Always excellent service”
Helpful Report
Posted 3 years ago
Adam Howells
Verified Buyer
“Order arrived in no time, and was just as I expected.”
Helpful Report
Posted 3 years ago
Ian Shaw
Verified Buyer
“Excellent service throughout, from ordering to arrival. Great communication, would definitely use again.A+++”
Helpful Report
Posted 3 years ago
Adrian Brewer
Verified Buyer
“Fast delivery and great products”
Helpful Report
Posted 3 years ago
Radoslaw Sosnowski
Verified Buyer
“I start with the positives: jig saw is awesome, but you would not expect anything different from DeWalt and actually came on time ( between 3-5 working’s days, got mine on 4th day. Now, box was damage and thin single wall. The worst part however was the t stak box, or it’s condition! It was disgusting, Box was covered in black, grey dust and sticky marks. Just like old, secondhand from bin! I am surprised someone actually sent it to the customer in this condition - see photos. Shame…”
Helpful Report
Posted 3 years ago
Ian Hennings
Verified Buyer
“Great prices and fantastic service”
Helpful Report
Posted 3 years ago
Kleber Elias Bosello
Verified Buyer
“Fast shipping”
Helpful Report
Posted 3 years ago
LUKASZ Wysiadecki
Verified Buyer
“The best for buy the cheapest genuine tools.”
Helpful Report
Posted 3 years ago
Power Tool Mate is rated 4.8 based on 26,200 reviews
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