Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.66

4.7 Rating 752 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 3rd February 2025

Keith Osearo

Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Premier Research Labs 5 star review on 14th August 2023

Anonymous

Premier Research Labs 5 star review on 16th March 2023

Penny Cain - Cains Holistic Apothecary

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are great, however the website could be more user friendly as far as reordering. It would be nice if you could click an order button. It would be better if there was a subscription option so items are shipped automatically with a notice a week ahead of time to change items if necessary.”

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Posted 1 year ago

“Love all of the products I have used for myself and my patients. I dislike when things go out of stock for long periods. I would also like if some products came in larger volume, like Premier digest and Microbiome-18.”

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Posted 1 year ago

“Finest cleanest supplements on the market Products can only be improved by combining formulas . Pricing is very low for comparable products. I am looking forward to moving into client direct so I can see more patients. I would like to see you transition back to having your "account reps" specialize in assisting more with patient protocols and product recommendations rather than supporting the ordering process. The vip program seemed to be counter productive as a whole.”

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Posted 1 year ago

“I have always considered PRL a 5 star company -- their new invoice now causes me to only give them a 4-star. PRL products are top notch. But now the ordering process has changed. Previously I even commented to one of their reps at a conference how I felt their ordering process online was super easy due to the order form in the box with all the stock numbers made it super easy. And the fact the products came with a full invoice including prices and another order form I felt it was the easiest company to order from & do business with. Getting the stock checked in was easy for pricing due to the full invoice in the box with all the prices on the invoice --- This whole new invoice has just made this an arduous task for pricing - not to mention the ordering process will take way much more time -- super disappointed in the change, but still extremely happy with their products”

Helpful Report

Posted 1 year ago

“Excellent products and customer service, however, shipping of orders is not so good. It now takes 3-4 days to receive orders, when it used to take 2 days. Or better yet, we were able to pick up orders at the Austin (Round Rock) location.”

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Posted 1 year ago

“Prompt delivery, website easily navigable. Minor out of stock issues”

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Posted 1 year ago

“Supplements ordered 12/21/23, received 1/5/24. I spoke with an excellent customer service representative 12/22 about my address change. She was very helpful. She explained, and I don’t recall the exact language that was used, that new systems were being developed to improve services. Therefore I was not surprised by the delay. The contents were packed well and the order was correct. I continue to use a small range of Premier products because of the recommendations of my health care practitioner Barry Bragg. I don’t know how long I will be able to afford these products because of their expense.”

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Posted 1 year ago

“I love your products and the excellent quality and results I have. I would have given 4.5 if able. Gave 4 stars because the shipping took too long this time, and usually does, and because of the holidays, i was not surprised it took longer. This time I ordered Dec 22 and received my order on the 3rd.....almost 3 weeks.”

Helpful Report

Posted 1 year ago

“Products are great. Need to be a little more communicative when it comes to products being placed on back order. The customer shouldn’t have to notify office of this. Simply by notice on invoice would work.”

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Posted 1 year ago

“Love the products I’ve tried. A bit expensive which I understand. The shipping is insane! Too much!”

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Posted 1 year ago

“I was referred by Jen O'Sullivan, and some suggestions by David Smith of LifeWave. I have just started using some of the products I purchased. I find it difficult , sometimes, to consume multiples of the same supplement, so I divide them up between lunch and dinner. I wish there was a simpler solution, and information about when is the best time to consume each individual supplement, and which is best to combine or avoid taking with other supplements.”

Helpful Report

Posted 1 year ago

“Very satisfied with PRL supplements-no toxic tag-alongs! I often recommend PRL and QRA to friends struggling with illnesses. Website is not user friendly. I have found that I need to double-check the quantity in my cart because it mysteriously increases. Decreasing the FREE shipping to $50 would be helpful as well.”

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Posted 1 year ago

“Thank you for offering lab tested and verified supplementation at a fair price. I only wish that you would lower the minimum purchase amount for free shipping. Nobody wants to have to spend $100 before they get free shipping. Thank you!”

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Posted 1 year ago

“I haven’t had any contact with my area rep. Works have liked a discount code for my larger order but don’t know who to contact. Otherwise love the projects. Would like a paper order form included with my products to use for inventory check. Thank you Never responded to my previous email.”

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Posted 1 year ago

“Products are great quality, my one negative is that I have been a customer for many years and have never been offered/sent a discount coupon. Shipping costs are very high”

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Posted 1 year ago

“For years I have been getting a 15% discount as a long time valued customer and I was disappointed that I did not get the discount on my recent order.”

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Posted 1 year ago

“Very impressed with how fast I received my order!! Thanks guys!!! Great job!”

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Posted 1 year ago

“Please bring back the Propolis Pastelles. We love them and so do out customers!”

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Posted 1 year ago

“Why package bottles in UPS bags?”

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Posted 1 year ago

“I have used PRL products for well over a decade. Their quality is second to none because they understand that everything matters when it comes to the food and supplements we take. I rely on what I've learned about quality ingredients from their teachings. Thank you PRL !”

Helpful Report

Posted 1 year ago

Premier Research Labs is rated 4.7 based on 752 reviews