Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.66

4.7 Rating 752 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 3rd February 2025

Keith Osearo

Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Premier Research Labs 5 star review on 14th August 2023

Anonymous

Premier Research Labs 5 star review on 16th March 2023

Penny Cain - Cains Holistic Apothecary

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, but thier prices are too high i am lookingelsewherefor similarproducts.”

Helpful Report

Posted 9 months ago

Hi Dale, Thank you for sharing your feedback! We understand that price is an important consideration, and we’re committed to offering the best value through the exceptional quality of our products. For instance, our Premier Multivitamin took over 5 years of meticulous sourcing to create a 100% plant-based, fermented formula. It contains all essential vitamins and minerals, plus immune-boosting botanicals. We’re proud to say that all of our products are sustainably sourced and made with non-GMO, organic ingredients—without any unwanted fillers or additives. We truly believe in providing pure, effective supplements that support your health. If you have any other questions or concerns, please don’t hesitate to reach out. Thank you again!

Posted 9 months ago

“Love the product the shipping cost is high”

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Posted 9 months ago

Thank you for your feedback! We’re glad to hear you love the product. We understand your concern about the shipping cost and appreciate you bringing it to our attention. We’re always looking for ways to improve and will pass this along to our team. If you have any questions or need further assistance, feel free to reach out—we’re here to help!

Posted 9 months ago

“Love the vitamins and supplements! Vitamin B ND is absolutely wonderful!”

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Posted 9 months ago

“I would love to see more one ingredient items. There are so many cross over herbs that it makes it difficult to know if you are overdosing on some. More education on individual items and their use.”

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Posted 10 months ago

Thank you so much for sharing your thoughts with us. We completely understand your concerns. We’re always looking to improve, and your feedback on offering more one-ingredient options and better education is really valuable to us. We’re committed to providing clear information and will definitely consider your suggestions as we work on enhancing our products and resources. If you have any specific questions or need help finding the right product, please don’t hesitate to reach out. Thank you!

Posted 9 months ago

“I like your products but I find the packaging wasteful, it creates a lot of plastic trash. I would like to see you switch to cardboard or other packaging that uses renewable materials.”

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Posted 10 months ago

Thank you for sharing your thoughts with us, Barbara! We’re really glad you like our products, but we completely understand your concerns about the packaging. Your feedback is incredibly helpful as we work towards reducing waste and improving our practices. If you have any more ideas or questions, please don’t hesitate to reach out. We’re here to listen and make changes that matter to both our customers and the environment.

Posted 9 months ago

“The new order website has issues and it has become very frustrating. Work out some issues or bring trhe old one back because this new one is terrible. You have to click a button to see more products at 15 at a time??? Utter nonsense.”

Helpful Report

Posted 10 months ago

Hi Jason, Thank you so much for bringing this to our attention. I’m truly sorry to hear that the new website has been frustrating for you. We completely understand how crucial it is to have a smooth and hassle-free shopping experience, and it’s clear that the recent changes haven’t lived up to that. I’d really like to help resolve this issue for you. We’ll reach out to you directly to get more details and work on fixing the problems you’ve encountered. Please know that we’re actively addressing these concerns and are committed to making your experience as seamless as possible. Thank you for your patience and understanding as we work through this.

Posted 9 months ago

“Generally excellent. Only concern is when there is default error with the Shipping address, then it is very difficult to correct ...even if it is detected within 30 minutes of the the confirmation email from info@prlabs.com. Ideally there should be a window of about 2 hours where an error in the order can be corrected. In my Order SO50950 the shipping address defaulted to San Diego when it should have gone to Miami. It was meant to be resolved that day, 30 July, but was delivered to San Diego yesterday. I am sure the Shipping Team can improve on this. Other than this, I am very impressed with the Webinars, and the speed of processing orders. The new Website Dashboard is great, only the Shipping and Billing Address fields have surprise defaults. Thank you for the great advances recently.”

Helpful Report

Posted 10 months ago

Dear Mr. Mulligan, Thank you for your detailed feedback and for sharing your experience. I’m truly sorry to hear about the shipping address issue with your order. I understand how frustrating it can be, especially when it’s something that should be easy to fix. We’re actively working on improving our process to allow for a more flexible correction window. I’ll pass your feedback to our development and logistics teams to help prevent this in the future. It’s great to hear that you’re impressed with our Webinars and order processing speed, and that you’re enjoying the new Website Dashboard. I’ll share your kind words with our team—they’ll be thrilled to hear it! Thank you again for your understanding and support. If you need anything else, please don’t hesitate to reach out.

Posted 9 months ago

“These guys here are SUPERDUPER!!”

Helpful Report

Posted 10 months ago

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you think our team is "SUPERDUPER!" It means a lot to us. If there’s anything else we can do for you, feel free to let us know!

Posted 9 months ago

“Products are second to none; however, I do not appreciate the contents of my package being displayed on the outside of my shipping box. Please discontinue this practice immediately.”

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Posted 11 months ago

“Being charged recently for items purchased in January is not ideal.”

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Posted 11 months ago

“First, I like your products. But, I would like to ask for packaging that is less wasreful. I order usually lechitin granules, nitritonal flakes and fermented mushrooms. All of these powders come in a large plastic container that is only filled about 2/3 or 3/4 of capacity. It is very wateful and produces lots of trash. Please, comsider packaging refills in a sealed pouch for example that can be poured into the old container or some less wasteproducing way. Thank, you.”

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Posted 1 year ago

“Easy ordering. Received within 4 days. Flat rate shipping of $12.95 on orders under $100 is too high, especially when you only need a bottle or two.”

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Posted 1 year ago

“I love PRL products, however, the return policy is slow.”

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Posted 1 year ago

“Supplements have improved my life in the 4 months I have been taking them.”

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Posted 1 year ago

“The products are excellent but have to purchase a minimum of $100 to get free shipping. Please consider lowering that amount. I’m grateful for the discount I’m eligible for because of my practitioner. This shipment seemed to arrive faster than usual. The packing job was excellent! The items arrived in perfect condition and my order was correct. Thank you!!”

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Posted 1 year ago

“Great products, easy to order, was shipped quickly, but shipping cost is pricy for basic shipping speed.”

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Posted 1 year ago

“I’m very pleased with the products. A little disappointed that I can’t get them as quickly as I used to be able to do. But I don’t feel that is PRL problem”

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Posted 1 year ago

“LOVE your products! i think you can lose the obsolete and wasteful shrink wrap on bottles and even use less packing paper, since the bottle are plastic. i do NOT enjoy the ordering process. i find it confusing, unclear and hard to manage. i worked for hours on an online order to get the right (amount) of things so that i could take advantage of the heart supplements sale and not have to pay shipping, only to find that the subtotal was not the amount determining whether or not i received free shipping (very unclear!!) and so i did not and am very disappointed by the whole frustrating process. perhaps it could be simplified? or clarified at least?! thanks!”

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Posted 1 year ago

“I live all products,but the Las orde I was over charged still waiting on refund.”

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Posted 1 year ago

“Please do not use Splitit, They are a misleading, fraudulent, awful company. Check reviews on Trust Pilot. PRL should not be associated with them. 4 v 5 stars for subjecting customers to them.”

Helpful Report

Posted 1 year ago

Premier Research Labs is rated 4.7 based on 752 reviews