Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.64

4.6 Rating 954 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 1st April 2026

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nearing the end of my 1st trial month, I'm still evaluating it (Ca++ Mg++ Plus; DHA; D3 K2; Complete B; B12-ND). I don't like having to take so many capsules instead of a multivitamin tablet. I don't like having to measure out 0.5 + 0.75ml with a dropper added to water and drinking the slightly unpleasant tasting mixture of B12. I haven't yet done blood testing of various vitamins to see if it's worth it. I'll give it another month.”

Helpful Report

Posted 2 weeks ago

Thank you for giving the products a try and for sharing such detailed feedback. It sounds like you’re taking a thoughtful approach to evaluating the program, and that’s completely understandable. We appreciate your honesty about the capsule count and liquid formats, and we’re glad you’re giving it another month to see how it works for you. We’d love to hear how things go as you continue with it!

Posted 2 weeks ago

“I placed an order for 3 Plant Vitamin C Premier and 10 Cayenne Pepper powder. When I received the delivery, I only received one of the Vitamin C's, but all of the Cayenne Pepper bottles. I immediately contacted Priemer Labs to get the other two Vitamin C's shipped to me, and was told to send back photos of the opened shipping container. I still am out 2 botttles of Vitamin C that I was charged for FOR MY PATIENTS, and still have not received the bottles or communication for replacement.”

Helpful Report

Posted 1 month ago

Colby, we’re very sorry about this experience. We understand how frustrating it is to be missing products you already paid for, especially when they were needed for your patients. We’d like to get this resolved for you. Please reach back out to our Customer Service team at info@prlabs.com or (800) 325-7734, and we’ll make sure this is reviewed and followed up on properly.

Posted 1 month ago

“Overall I think the products are good. However your supplements are on the expensive side and I see that you have increased the minimum order to get free shipping from $100 to $149. In addition, I'm not sure why you are calling your monthly subscriptions "subscribe and save" when you are not giving any savings. Most companies give a percentage off the product when someone signs up for autoship. You may want to drop the "save" and just call it "subscribe." Sorry, your products appear to be good, but you can do better with giving people a break on pricing and not follow what other companies are doing raising prices so people can no longer afford to stay healthy.”

Helpful Report

Posted 1 month ago

Michelle, we appreciate you taking the time to share this feedback. Your points about pricing, shipping thresholds, and the “Subscribe & Save” wording are fair and helpful. We stay committed to strict sourcing and quality standards, but input like this is important as we continue improving the customer experience.

Posted 1 month ago

“Every other place reminds me that they are mailing out my subscription prior to mailing it out so I can pause it if needed, but not you! I did not need any more vitamin d but you just sent without reminding - I dislike this very much, you can send out a reminder prior to mailing so we can adjust as needed.”

Helpful Report

Posted 1 month ago

Cynthia, that’s completely valid. A heads-up before a subscription ships is something you should be able to rely on, especially when you’re trying to manage timing and inventory on your end. We’ll make sure this feedback gets in front of the right team so it can be addressed.

Posted 1 month ago

“Good Product, poor Communication”

Helpful Report

Posted 4 months ago

Thank you for the honest feedback, Dr. Amato. We’re glad the product itself has been working well for you, and we hear you on the communication side. That’s something we continue to work on, and input like this helps us improve. We appreciate you taking the time to share it.

Posted 4 months ago

“I feel each bottle should at least hold a 30 day supply of the recommended dose.”

Helpful Report

Posted 5 months ago

Thank you for sharing that, Jeanne. We appreciate the feedback and understand your perspective. Your input has been noted and shared with our team. Thank you for choosing PRL!

Posted 5 months ago

“3 stars for now until i have more time with the products, i do appreciate how quick i have been receiving the orders. At this point i have been taking Premier Research products for about 2 months, i still feel it is too early to really give a review. i shall review at the 3 to 4 month mark.”

Helpful Report

Posted 7 months ago

Thanks for the update, Brian! We appreciate you giving our products a try and are glad to hear your orders have been arriving quickly. It’s great that you’re taking the time to see how everything works for you — we’ll look forward to hearing your thoughts after a few more months!

Posted 7 months ago

“Shipping cost is too much/have to purchase way too many products for free shipping.”

Helpful Report

Posted 8 months ago

We hear you, Paul! Shipping is something we’re always reviewing, and feedback like yours helps us improve. Thank you for sharing your experience with PRL.

Posted 8 months ago

“I love PRL and their products BUT the 2 new products that I ordered were dissapointing in a sense of, the container is only half full (cayenne pepper), ginger turmeric container is much smaller than the original fermented turmeric container and the quality of the container is not the same as well.”

Helpful Report

Posted 9 months ago

We really appreciate you taking the time to write this, Ani. It means a lot to hear how much you love PRL while also pointing out where things could feel better, like the packaging and container sizes. We’ll continue working on ways to make sure the product experience matches the high standards of what’s inside.

Posted 9 months ago

“Disappointed in number of items back ordered in past months, especially a basic item like “Multi-vitamin”

Helpful Report

Posted 11 months ago

Thanks for the feedback. We’re actively working to restock key items, but we’re extremely selective with the ingredients we source. Most of what comes in gets rejected to ensure you get the cleanest possible product, and sometimes that means holding off on selling it until it meets our standards. Thank you for your understanding and continued support.

Posted 11 months ago

“Your web site is not user friendly. I had a problem trying to order two differet items. Took to much time.”

Helpful Report

Posted 1 year ago

Sorry to hear you had trouble placing your order. That’s not the experience we want for you. Our team will be reaching out shortly to help make things right.

Posted 1 year ago

“Why don't I ever get coupons or discounts for all the money I spend with your company?”

Helpful Report

Posted 1 year ago

Hi Mary Sue, We appreciate your support and understand wanting more ways to save. Be sure to sign up for our email list to receive monthly promo offers. Also, our subscription savings program is a great way to save on the products you use regularly. If you’d like help with either, feel free to contact us at (800) 325-7734 or info@prlabs.com—we’re happy to help!

Posted 1 year ago

“AMAZING products, but slow shipping. I need to order backup in case I run out”

Helpful Report

Posted 1 year ago

Hi Tom, Thanks for the kind words and the honest feedback. We’re glad you’re loving the products, and we totally get how important timing is. Ordering a backup is a smart move, and we’ll also share your note with our team to help improve the process.

Posted 1 year ago

“So far I have not seen any remarkable results using your products. Hoping that for the money spent with the currency exchange from US to Canadian dollars it will be worth it.”

Helpful Report

Posted 1 year ago

Hello! Thank you for sharing your feedback. We're sorry to hear that you haven't yet seen the results you were hoping for. We take great pride in our high quality standards and want every customer to fully benefit from our products. If you’d like to discuss your routine or get some personalized guidance, please feel free to reach out to our wellness consultants at (800) 325-7734 (Monday – Friday, 8 AM – 6 PM CST) or email us at info@prlabs.com. We're here to help and value your satisfaction.

Posted 1 year ago

“I like the products and the delivery is quick. I wish the autoship gave free shipping and a discount. The prices are really high and pretty soon I won't be able to afford the $300 to $400 a month I currently spend and will need to look for alternatives.”

Helpful Report

Posted 1 year ago

Hi Michelle: Thank you for sharing your thoughts with us. We’re so glad to hear you enjoy our products and the quick delivery—it means a lot to us. We understand your concerns about pricing and truly appreciate your suggestion for free shipping and discounts on autoship orders. Your feedback is invaluable as we strive to better serve our customers. If there’s anything we can do to help or discuss further, please don’t hesitate to reach out to our customer service team at 800-325-7734, Mon - Fri, 8 am to 6 pm CST. We’re here to support you.

Posted 1 year ago

“Nice website but it took me over 20 minutes to do an online order....too slow!”

Helpful Report

Posted 1 year ago

Hi Kevin: Thank you for taking the time to share your experience with us. I’m really sorry to hear that your recent order took over 20 minutes—that’s not the seamless process we strive to provide. If you’re open to it, we’d love to hear more about what happened during your order so we can address any specific issues. We will reach out to you directly for more details. Thank you for your patience and for giving us the opportunity to improve. We hope to provide you with a much faster experience next time!

Posted 1 year ago

“I emailed the company to return or exchange this prodcut with absolutely no response.”

Helpful Report

Posted 1 year ago

Hi Melissa: I'm so sorry to hear about your experience. We will reach out to you directly for more details. We strive to respond to all inquiries as quickly as possible. You can also give us a call at 800-325-7734, and we’ll be happy to assist you with your return or exchange right away. Thank you!

Posted 1 year ago

“I am concnerned that my supplements arrived in a plain package that was not insulated. It is extremely hot here and all of the bottles were warm.”

Helpful Report

Posted 1 year ago

“I am getting frustrated at how often items are “out of stock””

Helpful Report

Posted 1 year ago

“Yesterday, (Thursday, August 1), I updated the new PRL Pricelist into Quickbooks. I followed the SLP, (MAP): EXAMPLE: 2411 Biliven $35.48, I put it into Quickbooks at $35 for our customers. But, when I compared that price to Amazon Prime at $32.90, (Premier Research Lab Store pricing), we are being undercut. What good is MAP pricing if you're going to undercut the practitioner? This undercutting is across the board for all the products we stock for our customers. The only exception I found was for Melatonin-ND: MAP $18.98 / Amazon: $19.84 Very disappointing!”

Helpful Report

Posted 1 year ago

Premier Research Labs is rated 4.6 based on 954 reviews