Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.66

4.7 Rating 752 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 22nd June 2025

Randolph Graham

Premier Research Labs 5 star review on 3rd February 2025

Keith Osearo

Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Premier Research Labs 5 star review on 14th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is yet another powerfully beneficial product, my stomach fells better after it's consumption.”

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Posted 7 hours ago

“Although I use your product, I will buy from you again, but disappointed with customer service. I had a return and they tokde they would send instructions on how to send it back, nut nooe, nothing. So, I will go elsewhere to pirchase the products I need. Ty”

Helpful Report

Posted 3 weeks ago

Thanks for letting us know. We’re really sorry the return process didn’t go as promised. Someone from our team will follow up with you directly but you can also reach us at (800) 325-7734 or info@prlabs.com

Posted 2 weeks ago

“Orders are always filled correctly, however on this order(s) I reached out within a few minutes of placing my order. I realized that I placed a duplicate order, because I did not receive a confirmation email. I asked if one order could be canceled and the reply I received over 24 hours later is that the order went into shipping already. I could send back my duplicate order once received. This seemed like a lot of hassle on my part, so I will live with the duplicate order. I am disapointed, but have learned from my error.”

Helpful Report

Posted 1 month ago

Hello Kelly, We completely understand how frustrating that situation must have been and we’re sorry for the delay in response. On the bright side, at least you’re well-stocked now! If there’s anything we can help with in the future, our team is always here at (800) 325-7734 or info@prlabs.com.

Posted 1 month ago

“You had a system-wide problem so I could not apply my coupon code.”

Helpful Report

Posted 1 month ago

Hello Lisa, We’re really sorry you weren’t able to apply your coupon code during checkout and that issue has since been resolved. If you still need help, feel free to reach out to our team at (800) 325-7734 or info@prlabs.com and we’ll make sure you’re taken care of.

Posted 1 month ago

“I appreciate the care that is given to the packaging of our orders. Our only complaint is with FedEx. For the past several months, the tracking information for our packages is incorrect. Our order is always delayed by at least one day, sometimes 2-3 days. We never have this problem with UPS.”

Helpful Report

Posted 2 months ago

Hi Dr. Owens, Thanks so much for your feedback. We’re glad to hear the care we take in packaging is noticed and appreciated. We understand how frustrating shipping delays can be and know how important reliable delivery is. While we can’t control carrier delays, we’ll continue doing our part to get your orders out quickly and packed with care.

Posted 2 months ago

“Have just started these supplements so not able to know results yet. Appreciate help from staff to pace orders.”

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Posted 2 months ago

Hi there, Thank you for the kind words. We’re glad our team was able to help with your order, and we hope the supplements serve you well as you continue with them!

Posted 2 months ago

“Excellent products. To be consistent with high quality peoducts, please consider glass bottles. Much cleaner and removes concerns over microplastics. Also, additional supplements. Thank you.”

Helpful Report

Posted 3 months ago

Hi Joan, Thanks so much for your thoughtful review! We’re glad you’re enjoying the quality of our products and really appreciate your suggestions. Packaging and formulation improvements are always on our radar, and hearing from you helps guide us in the right direction. Thanks again for your support—we’re grateful for it!

Posted 2 months ago

“Love your products and believe they are making me feel better with more energy. My only complaint is the Best by date is very difficult to read. Wish it was a different color than the container.”

Helpful Report

Posted 3 months ago

Hi Mary, We’re so glad to hear you’re loving our products and feeling more energized! Your feedback means a lot to us. We appreciate you bringing the Best By date visibility to our attention. We understand how important it is to read clearly, and we’ll share this with our team for consideration. Thanks for your support, and if you ever need anything, feel free to reach out!

Posted 3 months ago

“External box had a big hole but nothing internal was damaged and contents complete because of effective packaging. Please do not ship anything at this time. Thank you.”

Helpful Report

Posted 3 months ago

Hi there, We’re sorry to hear that your package arrived with a damaged external box, but we’re glad everything inside was protected and intact. Thank you for your feedback—we always strive to ensure safe and secure packaging. Noted on your request! If you ever need anything, feel free to contact us at (800) 325-7734 or info@prlabs.com.

Posted 3 months ago

“Quality products. Occasionally the website won't allow ordering. It says I am a "bot".”

Helpful Report

Posted 4 months ago

Thank you for your kind words about the quality of our products—we really appreciate your support! I’m sorry to hear you’ve had trouble placing an order on our website. We’ll be reaching out to you directly to learn more about the issue and work on improving your experience. Please feel free to reach out to us if you have more questions or concerns—we’re always happy to help!

Posted 4 months ago

“I love your products! But the website is clunky and needs helps. It is very frustrating to use it to place orders and I could see it eventually becoming a deterrent if it can't be fixed. Thank you for considering making it easier for us to use. That would be a great help :)”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words about our products! We’re truly grateful for your support and for taking the time to share your feedback about the website. We’re sorry to hear that it’s been frustrating to use, and we completely understand how important a smooth experience is when placing orders. We’ll be reaching out to you directly to gather more details so we can better understand the challenges you’re facing and work toward improving the experience. Your input is incredibly valuable to us, and we appreciate you bringing this to our attention. Thank you again for your patience and for being part of our community!

Posted 4 months ago

“usually terrific, but I have not been able to order the Multi Vitamin for quite a while as it says out of stock and I generally take 4/day, so concerning. thank you”

Helpful Report

Posted 6 months ago

Hello! Thank you for sharing your concerns, and we’re truly sorry for the inconvenience. Our Multi Vitamin is one of our most popular items, and we experienced an influx of orders during the holiday season, which temporarily affected its availability. The good news is that it should be back in stock next month! We recommend signing up for notifications on our website so you’ll be alerted as soon as it’s available. Additionally, we’ll make sure to reach out to you directly when it’s back in stock. Please feel free to reach out to us if you have any questions or concerns. You can call us at 800-325-7734, Monday through Friday, 8 AM - 6 PM (CST), or email us at info@prlabs.com. Wishing you a healthy and joyous holiday season!

Posted 6 months ago

“I have been receiving my orders on time and without breakage”

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Posted 7 months ago

Thank you for sharing your experience! We’re so glad to hear that your orders have been arriving on time and in perfect condition. If you ever have any suggestions or questions, please don’t hesitate to reach out—we’re here to help!

Posted 7 months ago

“I ordered the supplements on Monday and received them Wednesday. This is the fastest ever! Related to the containers, please consider converting to glass containers for all products to decrease health risk of exposure to plastic and to reduce the horrors of plastic waste.”

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Posted 7 months ago

Thank you for the feedback! We're glad to hear your order arrived so quickly. We completely agree about reducing plastic use and are actively working on it. In fact, we’ve recently switched to glass packaging for our EPA/DHA Marine Liquid and Organic Castor Oil, Premier. Thank you for supporting our efforts to make a positive impact!

Posted 7 months ago

“Great products! However, after studying Andrew Cutler's chelation protocol, PRL's use of chlorella is highly concerning. Other than that I love the products that don't have chlorella. Additionally, would you consider offering a light roast, anaerobic veriety coffee? Thanks for all you do! Regards, Douglas”

Helpful Report

Posted 8 months ago

Thank you for your insightful feedback, Douglas! We’re glad to hear you’re enjoying our products and appreciate your thoughts on chlorella and the suggestion for a light roast, anaerobic variety coffee. I’ll be sure to pass your comments along to our product development team for their consideration. Please keep the feedback and suggestions coming—we’re grateful for your support and always looking to improve!

Posted 8 months ago

“Very satisfied”

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Posted 8 months ago

Thank you for your feedback! We’re glad to hear that you’re very satisfied with your experience. Your support means a lot to us, and we look forward to serving you again!

Posted 8 months ago

“So far I am pleased with my purchases. I have referred PRL to my sisters as well. My only question is why the Magnesium Glycinate and the Multi Vitamin don't come in 1 pill for the day instead of multiple pill per dosage?”

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Posted 8 months ago

Hi Carmine: Thank you so much for your feedback! We're really happy to hear that you're pleased with your purchases, and we’re so grateful that you’ve recommended PRL to your sisters—your support means a lot to us. Regarding your question, we totally understand your concern. The reason we have multiple pills per dosage is to provide the right amount of essential nutrients without turning it into a 'horse pill,' which can be difficult to swallow. We aim to make it as convenient and effective as possible for you. If you have any other questions or need anything else, feel free to reach out. We’re always here to help!

Posted 8 months ago

“The new Pink Salt Complete definitely has a different taste that I'm going to have to get used to. Hopefully the benefits of it will be worth the adjustment.”

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Posted 8 months ago

Thank you for sharing your thoughts! We totally understand that the new taste of Pink Salt Complete can take a little getting used to. We're confident the benefits will make it worth the adjustment, but we appreciate you giving it a try. If you ever have any questions or need tips, feel free to reach out – we're here to help!

Posted 8 months ago

“I really like your products, but there is so much plastic waste in the bottles being half or less than half filled. You are a highly conscious company, but this issue does not match your otherwise excellent quality.”

Helpful Report

Posted 8 months ago

Hi Angelika, Thank you so much for sharing your thoughts and for being such a valued customer! We completely understand your concern about the plastic waste in our packaging. I’ll make sure to pass your suggestion along to our packaging team as we explore more sustainable options that better align with our commitment to quality and the environment. Your feedback truly helps us grow and improve, so please keep sharing your thoughts. We’re here and listening!

Posted 8 months ago

“Enjoy the products that I use, benefits descriptions could be more detailed and less 'scientific'”

Helpful Report

Posted 8 months ago

Hi Michael: Thank you so much for sharing your thoughts! I’m really happy to hear you’re enjoying the products. I completely understand how scientific descriptions can feel overwhelming—I’ll make sure to pass this along so we can make things clearer and more helpful. Your feedback means a lot to us. If there’s anything else you’d like to see or have questions about, please don’t hesitate to reach out!

Posted 8 months ago

Premier Research Labs is rated 4.7 based on 752 reviews