Premier Research Labs Reviews

Name: Premier Research Labs
Address: 3500 Wadley Place, Austin, Texas
Rating: 4.65

4.7 Rating 822 Reviews

91 %

of reviewers recommend Premier Research Labs

About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Premier Research Labs 5 star review on 25th September 2025

Dr. Peter Amato

Premier Research Labs 5 star review on 22nd June 2025

Randolph Graham

Premier Research Labs 5 star review on 3rd February 2025

Keith Osearo

Premier Research Labs 5 star review on 16th December 2024

Karen Levingston-Franklin

Premier Research Labs 5 star review on 18th August 2023

Kim Shallcross, DC

Premier Research Labs 5 star review on 15th August 2023

Joey Commisso

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is good. Miss the Hemp Oil. Sadly prices keep rising which will make me look elsewhere if the trend continues as it becomes unsustainable.”

Helpful Report

Posted 1 week ago

Thank you for sharing your thoughts with us. We know the hemp oil was a favorite for many and truly appreciate you letting us know it’s missed. As for pricing, we understand the concern — the costs reflect our commitment to only using the cleanest, most thoroughly tested ingredients. We’re grateful for your honesty and your support of PRL.

Posted 1 week ago

“The Premier Research Labs Multi-vitamin was recommended by Jen O'Sullivan; however, they are often out of stock. They are very helpful to me, and I hope they will be stocked more frequently so that I do not have gaps of time where I cannot take them.”

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Posted 2 weeks ago

Thanks for sharing this, Sonya! We understand how disruptive it can be when your go-to products aren’t available. Please know we only accept the cleanest ingredients, which sometimes means delays, but we’re committed to keeping the Premier Multi-Vitamin as available as possible.

Posted 2 weeks ago

“I find the site confusing. Ordering the products is not intuitive whereas I've navigated easily when ordering from other companies. Otherwise no problems, I just don't look forward to the process of placing my order.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We hear your concern about the ordering process and know how much easier it should feel. Your feedback helps us improve, and we’re grateful for your patience!

Posted 1 month ago

“Order # SO138080 Just received my credit card summary & on Aug 8, you doubled charged my credit card: $103.80 twice. Please refund $103.80 to my Discover Card. Thank you. Sue Olson”

Helpful Report

Posted 1 month ago

Thank you for letting us know, Sue. A refund for your order has already been processed back to your Discover Card. If you have any questions or need further assistance, you can reach us at (800) 325-7734 or info@prlabs.com, Monday through Friday, 8 AM to 6 PM CST.

Posted 1 month ago

“I want to have a website thatis readable when logging in for those of us who are vision impared. The box lines and print is so thin and light gray making it a multiple mouse hunt-and-click attempt to find and type login information boxes to type into. You did not send the proper amount fo my last commission deposit. It was only about 10% of what it should have been.”

Helpful Report

Posted 1 month ago

Thank you for sharing this feedback, Robert. We understand how important accessibility and accurate commission processing are, and we take your concerns seriously. Our team will be reaching out to you directly to address both issues, and you’re also welcome to contact us at (800) 325-7734 or info@prlabs.com, Monday through Friday, 8 AM to 6 PM CST.

Posted 1 month ago

“Great products but my subscription items seem to go out of stock regularly.”

Helpful Report

Posted 1 month ago

Thanks for sharing this with us, Laurie! We know how frustrating it can be when subscription items are out of stock. Our sourcing standards are very strict, which can cause delays, but it’s all to make sure you get only the best. Thanks for trusting PRL!

Posted 1 month ago

“We are only a few days into our new supplements. Just wanted to share how easy the purschase was and the detail of each product we purschase.”

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Posted 2 months ago

Appreciate the early feedback! It’s great to know everything was clear and easy from the start. Wishing you a great experience as you continue with the supplements.

Posted 2 months ago

“Excellent product! Not pleased with Shipping options. Would like more choices including USPS, which gives better service than other carriers in my neighborhood.”

Helpful Report

Posted 2 months ago

Thanks for the feedback! We're glad to hear you’re enjoying the product, and we understand how important shipping options can be. We’ll be sure to share your suggestion with our team and appreciate you taking the time to let us know.

Posted 2 months ago

“I really like premier supplements and always try to buy them. I really needed your multi vitamin in my last order but you were out. I had you notify me when it’s back in stock and it became back in stock quite quickly so I should have waited to make my big order because now I have to pay for shipping since I cannot include it with my other supplies. I’m disappointed”

Helpful Report

Posted 2 months ago

Thank you for sticking with us. We know it’s tough when the timing of a restock doesn’t line up with your order. Our commitment to purity means we often reject ingredients that don’t meet our high standards, and while that can delay products, it’s how we ensure you’re getting the absolute best. Thank you for choosing Premier!

Posted 2 months ago

“This is yet another powerfully beneficial product, my stomach fells better after it's consumption.”

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Posted 3 months ago

Love hearing that! When your stomach feels better, everything else tends to follow. Glad this one’s been a solid win.

Posted 3 months ago

“Although I use your product, I will buy from you again, but disappointed with customer service. I had a return and they tokde they would send instructions on how to send it back, nut nooe, nothing. So, I will go elsewhere to pirchase the products I need. Ty”

Helpful Report

Posted 4 months ago

Thanks for letting us know. We’re really sorry the return process didn’t go as promised. Someone from our team will follow up with you directly but you can also reach us at (800) 325-7734 or info@prlabs.com

Posted 4 months ago

“Orders are always filled correctly, however on this order(s) I reached out within a few minutes of placing my order. I realized that I placed a duplicate order, because I did not receive a confirmation email. I asked if one order could be canceled and the reply I received over 24 hours later is that the order went into shipping already. I could send back my duplicate order once received. This seemed like a lot of hassle on my part, so I will live with the duplicate order. I am disapointed, but have learned from my error.”

Helpful Report

Posted 4 months ago

Hello Kelly, We completely understand how frustrating that situation must have been and we’re sorry for the delay in response. On the bright side, at least you’re well-stocked now! If there’s anything we can help with in the future, our team is always here at (800) 325-7734 or info@prlabs.com.

Posted 4 months ago

“You had a system-wide problem so I could not apply my coupon code.”

Helpful Report

Posted 4 months ago

Hello Lisa, We’re really sorry you weren’t able to apply your coupon code during checkout and that issue has since been resolved. If you still need help, feel free to reach out to our team at (800) 325-7734 or info@prlabs.com and we’ll make sure you’re taken care of.

Posted 4 months ago

“I appreciate the care that is given to the packaging of our orders. Our only complaint is with FedEx. For the past several months, the tracking information for our packages is incorrect. Our order is always delayed by at least one day, sometimes 2-3 days. We never have this problem with UPS.”

Helpful Report

Posted 5 months ago

Hi Dr. Owens, Thanks so much for your feedback. We’re glad to hear the care we take in packaging is noticed and appreciated. We understand how frustrating shipping delays can be and know how important reliable delivery is. While we can’t control carrier delays, we’ll continue doing our part to get your orders out quickly and packed with care.

Posted 5 months ago

“Have just started these supplements so not able to know results yet. Appreciate help from staff to pace orders.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for the kind words. We’re glad our team was able to help with your order, and we hope the supplements serve you well as you continue with them!

Posted 5 months ago

“Excellent products. To be consistent with high quality peoducts, please consider glass bottles. Much cleaner and removes concerns over microplastics. Also, additional supplements. Thank you.”

Helpful Report

Posted 6 months ago

Hi Joan, Thanks so much for your thoughtful review! We’re glad you’re enjoying the quality of our products and really appreciate your suggestions. Packaging and formulation improvements are always on our radar, and hearing from you helps guide us in the right direction. Thanks again for your support—we’re grateful for it!

Posted 6 months ago

“Love your products and believe they are making me feel better with more energy. My only complaint is the Best by date is very difficult to read. Wish it was a different color than the container.”

Helpful Report

Posted 7 months ago

Hi Mary, We’re so glad to hear you’re loving our products and feeling more energized! Your feedback means a lot to us. We appreciate you bringing the Best By date visibility to our attention. We understand how important it is to read clearly, and we’ll share this with our team for consideration. Thanks for your support, and if you ever need anything, feel free to reach out!

Posted 7 months ago

“External box had a big hole but nothing internal was damaged and contents complete because of effective packaging. Please do not ship anything at this time. Thank you.”

Helpful Report

Posted 7 months ago

Hi there, We’re sorry to hear that your package arrived with a damaged external box, but we’re glad everything inside was protected and intact. Thank you for your feedback—we always strive to ensure safe and secure packaging. Noted on your request! If you ever need anything, feel free to contact us at (800) 325-7734 or info@prlabs.com.

Posted 7 months ago

“Quality products. Occasionally the website won't allow ordering. It says I am a "bot".”

Helpful Report

Posted 8 months ago

Thank you for your kind words about the quality of our products—we really appreciate your support! I’m sorry to hear you’ve had trouble placing an order on our website. We’ll be reaching out to you directly to learn more about the issue and work on improving your experience. Please feel free to reach out to us if you have more questions or concerns—we’re always happy to help!

Posted 8 months ago

“I love your products! But the website is clunky and needs helps. It is very frustrating to use it to place orders and I could see it eventually becoming a deterrent if it can't be fixed. Thank you for considering making it easier for us to use. That would be a great help :)”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words about our products! We’re truly grateful for your support and for taking the time to share your feedback about the website. We’re sorry to hear that it’s been frustrating to use, and we completely understand how important a smooth experience is when placing orders. We’ll be reaching out to you directly to gather more details so we can better understand the challenges you’re facing and work toward improving the experience. Your input is incredibly valuable to us, and we appreciate you bringing this to our attention. Thank you again for your patience and for being part of our community!

Posted 8 months ago

Premier Research Labs is rated 4.7 based on 822 reviews