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Premier Research Labs Reviews

4.7 Rating 784 Reviews
91 %
of reviewers recommend Premier Research Labs
Company Reviews Product Reviews
538
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About Premier Research Labs:

For many years, Premier Research Labs has had a sterling reputation as the world's leader in cellular resonant nutrition technology. We have strived to become the industry leader in excipient-free, preservative-free, premier quality nutritional products and super foods.

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Brendan Moorehead
Verified Buyer
“I consider Premier Research Labs products to be among the highest quality in the world and use them in my own life and with my clients.”
Helpful Report
Posted 1 year ago
Paulette Musia
Verified Buyer
“I trust the quality of the products that PRL sells. I am pleased with everything I have purchased up to this point. Delivery is prompt which is a plus. The only downside would be that on a previous delivery, if a shipment is missing items, they dont' let you know that the items missing in the box are out of stock. I understand products can go out of stock occasionally but it would be nice to let customer's know why the items are missing or thta they will be shipped when they are back in stock. I'd also like to be kept up to date periodically (via email) with estimates on when the outstand products I ordered would be back in stock so I don't have to call every few weeks.”
Helpful Report
Posted 1 year ago
Yvonne Knighton ND, LAc
Verified Buyer
“Love all of the products I have used for myself and my patients. I dislike when things go out of stock for long periods. I would also like if some products came in larger volume, like Premier digest and Microbiome-18.”
Helpful Report
Posted 1 year ago
Todd November
Verified Buyer
“Always prompt in filling my orders and shipping it out.”
Helpful Report
Posted 1 year ago
Kimberly Nguyen ND
Verified Buyer
“The last order took longer than usual for delivery and I had no updates on the shipping for my order. I had to call several times just to get an update.”
Helpful Report
Posted 1 year ago
Melanie Tomik
Verified Buyer
“Premier Research is very trusted and reliable company. Their products are pure quality with no harmful ingredients. Communication and customer service are great. They are always there for you when you have a question. I am long consumer of Premier Research products and so far, no complaints. I love their products, they are HIGH in quality. Will continue purchasing.”
Helpful Report
Posted 1 year ago
Jason Viebrooks
Verified Buyer
“Great products and fast shipping”
Helpful Report
Posted 1 year ago
Lauren Hayden
Verified Buyer
“Finest cleanest supplements on the market Products can only be improved by combining formulas . Pricing is very low for comparable products. I am looking forward to moving into client direct so I can see more patients. I would like to see you transition back to having your "account reps" specialize in assisting more with patient protocols and product recommendations rather than supporting the ordering process. The vip program seemed to be counter productive as a whole.”
Helpful Report
Posted 1 year ago
Crystal Fronk, RN
Verified Buyer
“I love the confidence of purchasing quality supplements and the benefit of great customer service.”
Helpful Report
Posted 1 year ago
Kelsey Rowland
Verified Buyer
“I’m happy with the products I purchased. I’m glad to be taking a safe and natural multivitamin and DHA.”
Helpful Report
Posted 1 year ago
Karen Schwarz
Verified Buyer
“I have always considered PRL a 5 star company -- their new invoice now causes me to only give them a 4-star. PRL products are top notch. But now the ordering process has changed. Previously I even commented to one of their reps at a conference how I felt their ordering process online was super easy due to the order form in the box with all the stock numbers made it super easy. And the fact the products came with a full invoice including prices and another order form I felt it was the easiest company to order from & do business with. Getting the stock checked in was easy for pricing due to the full invoice in the box with all the prices on the invoice --- This whole new invoice has just made this an arduous task for pricing - not to mention the ordering process will take way much more time -- super disappointed in the change, but still extremely happy with their products”
Helpful Report
Posted 1 year ago
QN Organic
Verified Buyer
“Excellent products and customer service, however, shipping of orders is not so good. It now takes 3-4 days to receive orders, when it used to take 2 days. Or better yet, we were able to pick up orders at the Austin (Round Rock) location.”
Helpful Report
Posted 1 year ago
Jeff Kling
Verified Buyer
“I ordered 4 products and 2 and a half weeks received only 3. I paid for 4. I called my rep and she told me they were out but the records did not show her that when she took my order. . We are waiting for 1 week to see if the product comes in. If not, my rep said she would seek to credit my charge card. just to clarify, I am happy with my rep, not with warehouse and shipping.”
Helpful Report
Posted 1 year ago
Vesna Goverdovski-Lee
Verified Buyer
“I always get my shipments promptly and always get exactly what I ordered.”
Helpful Report
Posted 1 year ago
Shireen Farhadian, MS, RDN
Verified Buyer
“I’m a practitioner and i was charged the regular price instead of practitioner proce. I called twice to resolve the issue and I found that the customer service didn’t follow through on what they said they would. The second person I spoke with said she didn’t even see a note from the first person i spoke with who was supposed to email me a new invoice. When I asked her for a final invoice she was not very friendly then finally said she would send it. When I had questions she said she doesn’t know and the first person I spoke to would have the answers (who remains unidentified?). Anyways, it hasn’t been s very smooth process so far. I’m hoping things improve with the company and that maybe these last 2 times I interacted with someone was just a fluke.”
Helpful Report
Posted 1 year ago
Fay Hoyt, DC
Verified Buyer
“I like the quality and the fact that no one else can replace some of the products you have.”
Helpful Report
Posted 1 year ago
Robert De Young, DC
Verified Buyer
“Prompt delivery, website easily navigable. Minor out of stock issues”
Helpful Report
Posted 1 year ago
Tom Spicer
Verified Buyer
“The PRL website continues to have issues. Put things in cart and go back to look at other items and attempt to add new items to cart and website won't accept new items. Ugh!”
Helpful Report
Posted 1 year ago
Elizabeth Brechter
Verified Buyer
“Great deliveries and nutritional flakes tastes out of this world. I did not order anything recently. I was given a box of nutritional flakes and turmetric ginger. I did not order it. Elizabeth Brechter”
Helpful Report
Posted 1 year ago
Barbara Weiss
Verified Buyer
“Supplements ordered 12/21/23, received 1/5/24. I spoke with an excellent customer service representative 12/22 about my address change. She was very helpful. She explained, and I don’t recall the exact language that was used, that new systems were being developed to improve services. Therefore I was not surprised by the delay. The contents were packed well and the order was correct. I continue to use a small range of Premier products because of the recommendations of my health care practitioner Barry Bragg. I don’t know how long I will be able to afford these products because of their expense.”
Helpful Report
Posted 1 year ago
Premier Research Labs is rated 4.7 based on 784 reviews
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