Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,480 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing items worth every penny would not buy from anyone else lovely and think and big size for my 3 year old perfect thank you very much x”

Helpful Report

Posted 8 years ago

“One of the items I ordered was out of stock and I was offered an alternative. After a delay in arrival of my order a phone call soon ensured it arrived the following day”

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Posted 8 years ago

“Great very happy with the product and delivery!”

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Posted 8 years ago

“Issues with stock but communication was terrific. Lots of emails with updates.”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Very quick service and delivery. Brilliant item, just what we need in this weather. Great size will last a while.”

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Posted 8 years ago

“Delighted with our purchase for our first grandchild Christmas”

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Posted 8 years ago

“Very happy with your product & delivery was next day great service”

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Posted 8 years ago

“The online chat is brilliant; was able to sort out a complicated order and delivery with a friendly helpful assistant- thank you Melissa!!”

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Posted 8 years ago

“Very poor communication and had to wait to wait 4 weeks when told 10 days”

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Posted 8 years ago

“The staff here are great! They bend over backwards to make sure you get exactly what you are looking for. Couldn't recommend them enough. Thank you!”

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Posted 8 years ago

“Satisfied with the product and price but the order took over a month to arrive. I was advised that it would take up to 14 days to fulfill the order. I have tried on numerous occassions to contact customer services on the phone but have never been able to get through despite waiting up to 30 minutes on hold. Even when trying to leave a voicemail the inbox was full. I eventually managed to contact someone via the live online chat and they were very helpful. My order was dispatched the next working day and I received it the day after. However, it is concerning that it seemed to be me making contact that resulted in the order being dispatched.”

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Posted 8 years ago

“Ordered a car seat over two weeks ago (with a supposed 3 day delivery time) and still yet to receive. Have contacted to ask where it is and had no reply. Will now be asking for a refund. Poor service!”

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Posted 8 years ago

“I have ordered a car seat and was waiting to hear about the dispatch notification. After 1 week of waiting I got in touch with the costumer service only to find out that they have run out of stock and they didn't even order more. I was told it will take another 2 weeks and then they will dispatch within 24 hours. If I didn't ask I would have never received my order as nobody even noticed. I'm happy with the service I received once I contacted costumer service but that should not have been necessary. I'm also happy with the car seat, hence the feedback.”

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Posted 8 years ago

“Easy to purchase on-line but even item was supposed to be in stock- it was not. Poor communication. When you ring you need to wait for at least 15min before you get through. Eventually I have recived my item 3 weeks down the line. You have to consider if gaining £10-20 is worth the hassle?”

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Posted 8 years ago

“Really pleased with the quality of the cot bed and the service from pramcentre.”

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Posted 8 years ago

“Item arrived after 3 weeks.”

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Posted 8 years ago

“Keeping in touch”

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Posted 8 years ago

“It was very easy to order my products. I was informed by email that there was a delay in receiving them as they weren't in stock. I needed to chase up the order via email and phone but when I eventually received them, the products were easy to assemble and we can relax knowing our baby grand-daughter cannot fall down the stairs.”

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Posted 8 years ago

“Excellent communication. Very pleased.”

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Posted 8 years ago

Pramcentre.co.uk is rated 4.3 based on 2,480 reviews