Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,481 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a car seat on the 13th of October I was then told it was out of stock and would be with me the following week then I didn't hear anything until I had to contact you on the 11th after several phone calls and emails sent to you I was then told it would be with me in the week of the 7 th of November still did not receive it thats when I did a live chat on the 11th of November and was told it would be here on the 14th of November and it still is not here I am not happy at all extremely angry I paid for goods I have not received and I'm trying to call but always on hold if I'm not gonna get my goods I want a refund now!!!”

Helpful Report

Posted 9 years ago

“I was initially impressed until it came to delivery. The delivery address which was input was ignored and the order was sent to my home address meaning that I had to take unscheduled unpaid time off work to accept the order. Despite several attempts to contact yourselves by phone I sent an email which has as yet to be acknowledged”

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Posted 9 years ago

“Items available at competitive prices.”

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Posted 9 years ago

“Despite being asked for feedback I still haven't received the product that was very expensive and ordered over 2 weeks ago. Pramcentre do not answer their phones resulting in huge bills trying to chase product. They were very fast to take my money in the first place! I wonder whether I will ever receive my product.very disappoint & have a very cold baby as a result.”

Helpful Report

Posted 9 years ago

“I ordered a leather pram etc . It was above and beyond of what I thought it would be . So elegant and stunning and my partner was so happy . Truly think our little girl due soon will love it”

Helpful Report

Posted 9 years ago

“No communication about delivery times I bought a product online you were unable to supply (product hadnt launched!!!!!) How did this happen, why did you accept payment, and how did it take over 5 weeks for you to realise this? (Clair de lune half pod Stars and Stripes Moses basket). This is simply not acceptable. At 34 weeks pregnant I have more important issues to deal with, please be more mindful of your customer base. Delivery was on hold to wait for all products to be available, I was not made aware of this, even after chasing for delivery dates. So I had to wait over 5 weeks for delivery of products that were just sat in your warehouse. Continuously being told I would be updated, but never was! Trying to contact you on phone was difficult, I once hung up after waiting for an answer after 45 minutes. Please feel free to contact me for further poor feedback!”

Helpful Report

Posted 9 years ago

“Easy transaction and fast delivery. Parcel well packed.”

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Posted 9 years ago

“Quick to arrive the only thing I was disappointed with the was a small hole in the flap on the bottom of the muff”

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Posted 9 years ago

“I've not revived my item after receiving a email stating my items being delivered to my items out of stock and would be with me in 2/3weeks”

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Posted 9 years ago

“Appalling service and item has still not been delivered. I ordered an ergo sling 2 weeks ago. I received an email 9 days ago saying that it had been despatched. However, it did not arrive. I called your office and was informed that it had actually not been despatched. I was then promised that it would arrive the next day. But the following day I received a message to say that the sling was now out of stock and not available to be sent for another 2 weeks. No one answered my call about this and no refund has been offered. Appalling service.”

Helpful Report

Posted 9 years ago

“Fast and efficient service. Item delivered within two days. Would recommend pramcentre to friends.”

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Posted 9 years ago

“The site was very easy to use reasonable price and was delivered in a few days excellent service Thank you”

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Posted 9 years ago

“Goods received in excellent condition would buy from you again. Also delivery was very quick”

Helpful Report

Posted 9 years ago

“I ordered mid October. Chased a couple of weeks later and got a response to say the item was out of stock. I then replied to say that I'd like to cancel my order as needed the item urgently and received a response to state that my order will Be processed for a refund. On the 10th, I received a shipping notification and recovered the following day. Still no refund and item no longer needed. Emailed on the 10th, still no response.”

Helpful Report

Posted 9 years ago

“I loved the footmuff it was perfect just what i have been looking for only reason for not giving 5* is because i think the postage of £5.99 is a bit steep”

Helpful Report

Posted 9 years ago

“Very disappointed. Ordered and money taken, delivery expected within 3 days and on the 4th i was contacted to say that the item is actually out of stock! I now have to wait a further 7-10 days. I would have ordered elsewhere if I had known. The item I ordered was for a holiday which I now have to take a pram to causing me a significant inconvenience”

Helpful Report

Posted 9 years ago

“Still not revived my item -order placed 6th Nov”

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Posted 9 years ago

“Excellent service from start to finish, fast delivery and a lovely quality rocking horse my nephew will love 5*”

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Posted 9 years ago

“Really don't waste your time ! Shocking ! Take your money then tell you lies”

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Posted 9 years ago

“Great competitive prices, and delivery was very quick.”

Helpful Report

Posted 10 years ago

Pramcentre.co.uk is rated 4.3 based on 2,481 reviews