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Pramcentre.co.uk Reviews

4.3 Rating 2,480 Reviews
82 %
of reviewers recommend Pramcentre.co.uk
4.3
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Pramcentre.co.uk Reviews
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Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was initially impressed until it came to delivery. The delivery address which was input was ignored and the order was sent to my home address meaning that I had to take unscheduled unpaid time off work to accept the order. Despite several attempts to contact yourselves by phone I sent an email which has as yet to be acknowledged
Helpful Report
Posted 8 years ago
Items available at competitive prices.
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Posted 8 years ago
Despite being asked for feedback I still haven't received the product that was very expensive and ordered over 2 weeks ago. Pramcentre do not answer their phones resulting in huge bills trying to chase product. They were very fast to take my money in the first place! I wonder whether I will ever receive my product.very disappoint & have a very cold baby as a result.
Helpful Report
Posted 8 years ago
I ordered a leather pram etc . It was above and beyond of what I thought it would be . So elegant and stunning and my partner was so happy . Truly think our little girl due soon will love it
Helpful Report
Posted 8 years ago
No communication about delivery times I bought a product online you were unable to supply (product hadnt launched!!!!!) How did this happen, why did you accept payment, and how did it take over 5 weeks for you to realise this? (Clair de lune half pod Stars and Stripes Moses basket). This is simply not acceptable. At 34 weeks pregnant I have more important issues to deal with, please be more mindful of your customer base. Delivery was on hold to wait for all products to be available, I was not made aware of this, even after chasing for delivery dates. So I had to wait over 5 weeks for delivery of products that were just sat in your warehouse. Continuously being told I would be updated, but never was! Trying to contact you on phone was difficult, I once hung up after waiting for an answer after 45 minutes. Please feel free to contact me for further poor feedback!
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Posted 8 years ago
Easy transaction and fast delivery. Parcel well packed.
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Posted 8 years ago
Quick to arrive the only thing I was disappointed with the was a small hole in the flap on the bottom of the muff
Helpful Report
Posted 8 years ago
I've not revived my item after receiving a email stating my items being delivered to my items out of stock and would be with me in 2/3weeks
Helpful Report
Posted 8 years ago
Appalling service and item has still not been delivered. I ordered an ergo sling 2 weeks ago. I received an email 9 days ago saying that it had been despatched. However, it did not arrive. I called your office and was informed that it had actually not been despatched. I was then promised that it would arrive the next day. But the following day I received a message to say that the sling was now out of stock and not available to be sent for another 2 weeks. No one answered my call about this and no refund has been offered. Appalling service.
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Posted 8 years ago
Fast and efficient service. Item delivered within two days. Would recommend pramcentre to friends.
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Posted 8 years ago
The site was very easy to use reasonable price and was delivered in a few days excellent service Thank you
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Posted 8 years ago
Goods received in excellent condition would buy from you again. Also delivery was very quick
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Posted 8 years ago
I ordered mid October. Chased a couple of weeks later and got a response to say the item was out of stock. I then replied to say that I'd like to cancel my order as needed the item urgently and received a response to state that my order will Be processed for a refund. On the 10th, I received a shipping notification and recovered the following day. Still no refund and item no longer needed. Emailed on the 10th, still no response.
Helpful Report
Posted 8 years ago
I loved the footmuff it was perfect just what i have been looking for only reason for not giving 5* is because i think the postage of £5.99 is a bit steep
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Posted 8 years ago
Very disappointed. Ordered and money taken, delivery expected within 3 days and on the 4th i was contacted to say that the item is actually out of stock! I now have to wait a further 7-10 days. I would have ordered elsewhere if I had known. The item I ordered was for a holiday which I now have to take a pram to causing me a significant inconvenience
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Posted 8 years ago
Still not revived my item -order placed 6th Nov
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Posted 8 years ago
Excellent service from start to finish, fast delivery and a lovely quality rocking horse my nephew will love 5*
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Posted 8 years ago
Really don't waste your time ! Shocking ! Take your money then tell you lies
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Posted 8 years ago
Great competitive prices, and delivery was very quick.
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Posted 8 years ago
Really pleased with my order and prices, and delivery was excellent to.
Helpful Report
Posted 8 years ago
Pramcentre.co.uk is rated 4.3 based on 2,480 reviews