Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,480 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,480 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick response, item was delivery in 3 days from day of purchase.”

Helpful Report

Posted 8 years ago

“I have been searching for a long and warm cosy toes for my grandchildrens' pushchair for ages...and when I found some on ebay they were all going for silly money for a used one. Imagine my surprise and happiness when I found exactly what I was looking for NEW for the same money as used - in fact less in many cases. Thank you so much Pramcentre, you have made this granny very happy.”

Helpful Report

Posted 8 years ago

“Excellent price for my vib footmuff. Very quick delivery & it's lovely thanks ????”

Helpful Report

Posted 8 years ago

“I ordered a car seat which took a bit longer than I had expected to be delivered. I emailed the pram centre and they replied very quickly. I was kept up to date until the seat arrived. The seat is great and excellent customer service.”

Helpful Report

Posted 8 years ago

“My recent order of my Delux VIB footmuff is fantastic. Brilliant quality! Fantasic price, and overall speedy delivery! Would recommened to everyone. Absolutely in love with my lastest purchase !”

Helpful Report

Posted 8 years ago

“I have purchased a soft toy more than 2 weeks ago. So far no toy, no phone call, no email. Tried to call and waited on the line for more that 1 hour - no one bothered. As I have paid trough paypal I have approached them via paypal's website and few days ago and still nothing. Absolutely appalling service. AVOID AVOID AVOID!!!!!!”

Helpful Report

Posted 8 years ago

“Delivery within 3 days they said. 10 days went by and not any comms from them. Emailed 3 times no response. Got an email sayign they would look into it. Called twice. 20mins on the phone. Another email. Posted on their Facebook page. Messaged them on facebook. Nothing.... Then a message saying there was an "issue" and it was being delivered on a Wednesday. I suspect this was answered as I had publicly posted on their facebook page. No delivery info in the private facebook message. Asked could they send me delivery info as I needed to have someone there to accept. They said they would send it the next day. Of course they didnt. Luckily some one was there. Will never order from this place again. Even when I go the travel system I was dreading opening it thinking something would be missing and would have to deal with these people again. Its not worth the stress. From looking at their facebook page there are HUNDREDs of people in the same boat.”

Helpful Report

Posted 8 years ago

“Excellent online service. Ordered my item and it was despatched the same day. Communication regarding delivery was perfect and meant I didn't need to wait in for it.”

Helpful Report

Posted 8 years ago

“The website was easy and straight forward to use, and the delivery was fast, and very good updates in my emails, also loved the little bag of haribo in the envelope.. Very nice touch!”

Helpful Report

Posted 8 years ago

“Service was fast and efficient. Will definitely order from again.”

Helpful Report

Posted 8 years ago

“Good prices. free, speedy delivery.”

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Posted 8 years ago

“I ordered from you due to your 3 day delivery. Tried to call you on the 4th day but unable to get through. An advisor rang me back on the 6th day & left a message to tell me the colour I had ordered had sold out. Tried to ring back again but unable to get through. I sent an email but no reply. On the 7th day I received another phone call, chose a different colour & received it on day 10.”

Helpful Report

Posted 8 years ago

“I placed an order for 2 items. 10 minutes later I called as I needed to replace one of the item which I ordered by mistake. after waiting 30 minutes on the line I gave up and emailed them. Tried again next day with no success. Received an email that the item that I wanted is out of stock. sent 4 more emails asking to cancel everything and receive refund (they obviously charged for all instantly) 2 weeks later, no refund, no items and no luck in talking or receiving any response”

Helpful Report

Posted 8 years ago

“they kept me informed of dispach, date of delivery and on the day they were able to give me an hour slot.”

Helpful Report

Posted 8 years ago

“I ordered and paid for two footmuffs and only received one- which was also the wrong colour. I phoned the helpline and was left in a call queue for 10 minutes, which I had to abandon due to a screaming baby. Next I tried the live chat- again I was told I was in a queue with one person in front of me. After waiting another 10 minutes I was told nobody was available and to try during opening hours. I thought this was odd as it was only 4pm. I was told to leave a message and someone would get back to me- they never did. The following day I finally get to speak to Vicki on the live chat. I explained the problem with my order and I was shocked at the lack of apology and rather abrupt tone- a simple sorry we got it wrong, wouldn't have gone a miss!”

Helpful Report

Posted 8 years ago

“I'm still waiting on a hood replacement which was broken when arrived , I'm being dealt with emails but that's not letting use the pushchair ?? ,I'm now so fed up & dissapionted that if I don't have it this week I will require you to come & collect it & refund me , I also had to purchase a different footmuff as you no longer sell the footmuff but I'm also still waiting on that too , the service is appalling & I won't use you again as you have totally spoiled the time I should have been taking my Grandson out for strolls before the bad weather came in but it's just a joke now .”

Helpful Report

Posted 8 years ago

“Very happy.”

Helpful Report

Posted 8 years ago

“Kept well informed about my order and love the footmuff very roomy”

Helpful Report

Posted 8 years ago

“Item I order is lovely very happy.. delivery however was slow and communication a little lapse emailed on a few occasions and never got an answer in the end had to phone a few times”

Helpful Report

Posted 8 years ago

“I ordered a car seat on the 13th of October I was then told it was out of stock and would be with me the following week then I didn't hear anything until I had to contact you on the 11th after several phone calls and emails sent to you I was then told it would be with me in the week of the 7 th of November still did not receive it thats when I did a live chat on the 11th of November and was told it would be here on the 14th of November and it still is not here I am not happy at all extremely angry I paid for goods I have not received and I'm trying to call but always on hold if I'm not gonna get my goods I want a refund now!!!”

Helpful Report

Posted 8 years ago

Pramcentre.co.uk is rated 4.3 based on 2,480 reviews