Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,481 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and product, fast delivery”

Helpful Report

Posted 9 years ago

“Excellent service and delivery time. Courier delivered exactly when they said they would. The rocker is of superb quality and looks great and enticing for a small child. Overall a great purchase.”

Helpful Report

Posted 9 years ago

“I ordered my pushchair ova a week ago and still not received my item cant get threw to customer services and the money was taken straight away and still waiting for my buggy not happy at all”

Helpful Report

Posted 9 years ago

Hi Genette, Thank you for taking the time to review us. I am so sorry that you have not yet received your order. Having looked into your order I can see that you where advised at 2 weeks estimate for delivery on 4/12/2015. I am so sorry for any inconvenience cause by this and would be happy to help if you would like to discuss further on natalie@pramcentre.co.uk Many Thanks, Natalie

Posted 9 years ago

“I have bought a few things from the Pramcentre and have had excellent service. I would definitely recommend.”

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Posted 9 years ago

“I love love love my nursing pillow. The pictures don't do it justice. It comes with a super soft bubbly cover. Breastfeeding is so much easier. Delivery was really quick. Will definitely order again from the VIB range. My husband bought me the changing table/bath and it changed my life ( and back). Money well spent!!!”

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Posted 9 years ago

“The Rocking horse was as described even though we've not tried it out yet. However, I am very disappointed with the packaging. This was supposed to be a Christmas present but when the postman came to my door my child was next to me. There was a picture of the rocking horse on the front, so, understandably, my child got very excited on seeing it. They were supposed to get excited like this on Christmas Day not three weeks early. So how can Father Christmas now deliver this on Christmas Eve?? I am very disappointed.”

Helpful Report

Posted 9 years ago

Hi Carely, Thank you for taking the time to review our service. I am so sorry that your child's Christmas surprise has been spoiled. Unfortunately the box that you received the horse in was the same box that it is delivered to us in and the reason for the photo is so that we can make sure the correct one is dispatched as we have more than 7 different kinds of rocking animal. As we do recycle our boxes had we known that your child would be present on receipt of delivery we would have been able to repackage the horse so not to give away the surprise. I am very sorry that you feel disappointed in us and hope that this does not deter you from shopping with us in the future. If you would like to discuss this further please feel free to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie

Posted 9 years ago

“Delivery was Quick and Product is lovely”

Helpful Report

Posted 9 years ago

“I ordered 2 items which arrived in a very damaged box. One of the items was dirty and the individual plastic packaging was in poor condition. There were no assembly instructions or delivery note. Not a happy customer.”

Helpful Report

Posted 9 years ago

Hi Leanne, Thank you for taking the time to review our service. I am so sorry that your parcel arrived damaged and that it was dirty. All of our parcels are checked before leaving the store so I can guarantee that this would not have left our warehouse in the condition that it arrived to you. I will certainly take this up with our courier as the product may have been damaged in transit. Please feel free to contact me on natalie@pramcentre.co.uk if you have any further concerns or if you would like to discuss the products and the condition you received them in. We hope that you would like to shop with us again. Many Thanks, Natalie

Posted 9 years ago

“High quality products at the lowest prices and with super fast delivery!”

Helpful Report

Posted 9 years ago

“Lovely sales assistant who was very knowledgeable about products. Feel we received money saving Black Friday deal too! Joanne”

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Posted 9 years ago

“Really helpful and kept me up to date on my orders as one was not in stock but i felt informed and reassured.”

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Posted 9 years ago

“Great prices compared to other high street shops. Product arrived 2 days later. Great to receive email with estimated delivery time.”

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Posted 9 years ago

“I got a great deal on a baby rocker, beating most deals on the high street! It is well worth checking out the specialist baby shops. Sometimes you think that they will be really expensive, but I was really surprised! Will definitely use pram centre online again for other baby and young child purchases”

Helpful Report

Posted 9 years ago

“I just receive the email which you tell me you will process my order as soon as possible. However, after I pay for my order from my bank account, I didn't get any confirmation email from you, and I cannnot track my delivery by the order number reference.”

Helpful Report

Posted 9 years ago

Hi Wei, Thank you for taking the time to review us. I sincerely apologise that you did not receive an order confirmation, they are normally system generated and sent as soon as your order is placed, however they can sometimes show up in your junk/spam inbox if your have high security on your computer. All orders can be tracked on www.interlinkexpress.co.uk by entering your postcode. Having tracked your order I can see that it has been delivered and signed for on 04/12/2015. If I can be of further help or if you have any further concerns please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie

Posted 9 years ago

“Easy to order and speedy delivery. Very happy ??”

Helpful Report

Posted 9 years ago

“Buying process was relatively simple and straight forward. A bit annoying that there's no free delivery option, and therefore the delivery charges are steep. Other companies offer a free service for bigger items. There is also no ability to track your order nor any indication of delivery date until a text is received on the day of delivery. Overall I'd say the process is good but not great, there are improvements which could be made.”

Helpful Report

Posted 9 years ago

Hi Gillian, Thank you for taking the time to review us. Unfortunately our website states that all delivery is free only on orders over £49.99. The fee of £5.99 on all orders under this amount and is incurred via the use of our courier service and not actually payable to Pram Centre. We aim to send all orders out within 3 working days and are usually delivered next working day. All orders placed with us can be tracked on www.interlinkexpress.co.uk by entering your post code. Although our courier does contact via text message to advise of an hourly timeslot for delivery on the day of. All advice and concerns are fully appreciated and we will make sure to take this on board as we strive to further improve our services. Please feel free to contact me if you would like to discuss further or if you have any other concerns on natalie@pramcentre.co.uk Many Thanks, Natalie :)

Posted 9 years ago

“I ordered a isofix car seat for my daughter, I have bern looking for a while and discovered one here for a great price which was not matched elsewhere.”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“Great product. Great price. Great service and fast delivery!”

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Posted 9 years ago

“Nice product, not arrived yet so hard to give a full review yet.”

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Posted 9 years ago

Pramcentre.co.uk is rated 4.3 based on 2,481 reviews