Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,481 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality good value for money and prompt delivery”

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Posted 9 years ago

“Fast service, easy to use website. I was very pleased with the purchases they arrived quickly and in good condition.”

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Posted 9 years ago

“Item as described and dispatched quickly. Great communication on when delivery would be made.”

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Posted 9 years ago

“Item as ordered. Quick delivery.”

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Posted 9 years ago

“Excellent and quick service. No hassle when ordering brilliant thanks”

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Posted 9 years ago

“Very fast delivery, updates on the day and time of delivery were fab and spot on! Can't fault the service. Only thing is the adaptors I ordered have reserved for someone else stuck on the box!”

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Posted 9 years ago

“Ordered the buggy Monday and it came Wednesday! Very quick delivery! Lovely buggy! Very happy with my purchase! Got it for a bargain price! Would defo recommend”

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Posted 9 years ago

“Very good website, easy to order, delighted with choice of goods. Would definitely look at Pram Centre Website with a view to ordering goods again. Staff also called to tell us order status, and choice given for delivery, EXCELLENT!”

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Posted 9 years ago

“Nice product, not arrived yet so hard to give a full review yet.”

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Posted 9 years ago

“Great website, great prices. I received a confirmation email.after ordering but have heard nothing since regarding expected delivery date. I would like to know when I can expect my order to arrive. Other than that, good service and great prices.”

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Posted 9 years ago

“Great product great price excellent service would recommend”

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Posted 9 years ago

“Extremely happy ,great price ,amazing quality and super fast delivery .A**** ????????????????”

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Posted 9 years ago

“Item out of stock yet showing as in stock on line”

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Posted 9 years ago

Hi Sharon, Thank you for taking the time to review us. with regards to our stock levels and the offer to pre order. The order process is stated in our T's & C's. It states that you will always be able to order any items advertised and will be delivered within 3 working days (stock dependant) if an item is out of stock a member of staff at pram centre will contact you within those 3 working days with a pre order delivery estimate. I sincerely apologise that this is not clear on the product and at point of order. your review is full appreciated and taken on board, I will make sure to pass this review to our store manager. If you would like to discuss this further or have any other concerns, please do not hesitate to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie

Posted 9 years ago

“Never purchase items online with this company. There is no way of knowing if the item is in stock until you have paid the money. If in my case the item is not in stock and you are offered a 2 week wait, you will request a refund, your money is returned 5 days later. This is an unacceptable practice, it means that I am out of pocket until my money is returned, meaning I am unable to purchase the item anywhere else whilst I wait. Do not buy online from this company until they sort their online purchasing system out. It is certainly not customer friendly.”

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Posted 9 years ago

Hi Peter, Thank you for taking the time to review us. I am so sorry that you feel our website is not customer friendly. I will certainly pass this on to our store manager and we will try to improve this. with regards to our stock levels and the offer to pre order. The order process is stated in our T's & C's. It states that you will always be able to order any items advertised and will be delivered within 3 working days (stock dependant) if an item is out of stock a member of staff at pram centre will contact you within those 3 working days with a pre order delivery estimate. With regards to refunds. when any refund is processed the funds are deducted from our account instantly. When paying by credit/debit card your bank may take 3-5 working days to authorise the funds to enter your account. Any payment made via PayPal can be refunded and authorised within 24hrs. Unfortunately once the funds are deducted from our account, the time scale it takes to authorise the refund is out with our control. I sincerely apologise for any inconvenience caused to you and hope that this has allowed you to better understand our order/refund process. Please feel free to contact me on natalie@pramcentre.co.uk if your have any further concerns I would be happy to help :) Many Thanks, Natalie

Posted 9 years ago

“Easy to order and good price. However still awaiting estimated delivery”

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Posted 9 years ago

“ordered on a Thursday evening and delivered lunchtime on Monday, fantastic service. brilliant buggy.”

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Posted 9 years ago

“I will tell you more when you diliver the car seat I ordered I have not had the product dilivered or beenn told when it will be delivered now the car seat has been delivered we are very pleased with the product my only concern is the delivery company you use it took maybe 10 phone calls to you and the delivery company to get the product to my home which was over two days late”

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Posted 9 years ago

“Very good costumer service very happy thank you”

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Posted 9 years ago

“This is second time i have bought online from pram centre (not overated prices like m,care) for my twins and impressed with the simplicity of it all and free delivery too, defo will use for all future purchases! Well done pram centre keep up the good standards :)”

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Posted 9 years ago

“I have ordered from the pram centre a couple of times and i have never had a bad experience i highly recommend to use and buy things from there”

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Posted 9 years ago

Pramcentre.co.uk is rated 4.3 based on 2,481 reviews