Pramcentre.co.uk Reviews

Name: Pramcentre.co.uk
Address: Glasgow Pram Centre25 - 29 McFarlane Street, Glasgow
Rating: 4.32

4.3 Rating 2,481 Reviews

82 %

of reviewers recommend Pramcentre.co.uk

4.3

Based on 2,481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

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Pramcentre.co.uk 5 star review on 27th April 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website. Excellent prices. I will definitely use again when the need arises.”

Helpful Report

Posted 10 years ago

“Sold me an item listed online as available took payment then called to say it was out of stock and would take 4weeks to be back in stock asked for refund then had to call back 2days later to find refund had not been issued on the first day when I was told it was”

Helpful Report

Posted 10 years ago

Hi Sean, Thank you for taking the time to review us. I am extremely sorry that the item you wanted was out of stock, unfortunately none of our items are listed as available as such however as we do not always hold stock we still allow a purchase for pre order as we will always be able to order items into store or direct to you. However, when you requested a refund it should have been processed straight away to be back in your account asap. I sincerely apologise that this was not done upon your request, I will make sure that this is addressed and is something that we will improve on. All feedback is fully appreciated. If you would like to discuss your review any further please feel free to contact me on natalie@pramcentre.co.uk Many Thanks, Natalie

Posted 10 years ago

“Delivery incredibly quick and the product exactly as advertised. I'm happy to recommend Pram Centre.”

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Posted 10 years ago

“Amazing service. Ordered at 2pm and parcel was being delivered at 10.15 the very next day. Haven't put the rocking horse together yet, but very impressed with the service.”

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Posted 10 years ago

“Customer service was speedy and communication was excellent when the staff sorted out a delivery issue first class service.”

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Posted 10 years ago

“Over the moon with the customer service, which I thought was exceptional. Had saved £50 on the item I ordered and decided to get it delivered rather than go to collect from the store. Not only did I receive a text that evening (the day I placed my order) telling me it'd be delivered the next day, but I then received one that morning telling me the delivery would be within a certain time. True to their word, the pram centre delivered right in the middle of this one hour slot. Extremely impressed, and already recommended to colleagues, family and friends. Many thanks!”

Helpful Report

Posted 10 years ago

“Very happy with the service when purchasing my nursery furniture and also a few items from you online. Before leaving the shop last Thurs however, I made an enquiry about a car seat you had for sale with a missing hood, asking if a hood could be sourced for me? The sales assistant took my partners details and I was assured she would be called the following day to answer my query and therefore to allow me to go ahead with an additional purchase. Extremely disappointed and annoyed however that 3 days later I have still not received a phonecall. Poor service puts me off using the store again. I have spent over £1000 in your store in the last week and not to be given the courtesy of a phonecall to answer my query I find very disrespectful to say the least.”

Helpful Report

Posted 10 years ago

Hi Micheal, Thank you for taking the time to review us. I am so sorry that you where not contacted with regards to a replacement hood for the car seat we had on sale. I completely understand that this is unacceptable and will make sure that the member of staff involved is addressed. We fully appreciate that you are a loyal customer and hope that this hasn't shattered your faith in us. If you have any further comments or concerns that you wish to discuss I would be more than happy to help. Please contact me on natalie@pramcentre.co.uk

Posted 10 years ago

“Fantastic place. Have looked round other places and none are a patch on the pram centre.”

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Posted 10 years ago

“The puschair was perfect...and delivery so fast!!!!”

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Posted 10 years ago

“Easy to place the order- delivered 2 days later and also price matched! Can't rate highly enough!!”

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Posted 10 years ago

“Super quick delivery, excellent product and service.”

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Posted 10 years ago

“Extremely happy ,great price ,amazing quality and super fast delivery .A**** ????????????????”

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Posted 10 years ago

“Excellent service very pleased”

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Posted 10 years ago

“Very easy to purchase on line staff very friendly and helpful when they called to arrange delivery.”

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Posted 10 years ago

“I have never used pram centre before, until now. What fantastic service, easy to use website and superb delivery. Car seat is of a very high quality and was fantastic value. Highly recommended”

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Posted 10 years ago

“I needed something dealing with and decided to do this via live chat. I was impressed at he quick response and how well my query was dealt with. Thanks”

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Posted 10 years ago

“Straight forward to order online and delivery was much quicker than expected. Really happy with our purchase especially for such a good price.”

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Posted 10 years ago

“Item delivered within a couple of days. Fantastic service”

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Posted 10 years ago

“On the 30th October 2015 the company bought our pushchair from went bust meaning with 3 weeks left until our twin girls arrived we were car seat and pushchair less! But I live chatted with Louisa and after a very short time our nightmare had become a dream. Louisa's service was amazing and our problem soon disappeared. We ordered the new pushchair and car seats on the Friday and by Monday everything was here apart from a colour set that we were told would be 2 weeks from order but it came a lot sooner and the day after we were told it was there. I cannot recommend Pram Centre enough.”

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Posted 10 years ago

“Great service delivered on time.The package was great.Ive got my only granddaughter a new pram cheaper than gumtree for second hand one”

Helpful Report

Posted 10 years ago

Pramcentre.co.uk is rated 4.3 based on 2,481 reviews