Premier Disability Reviews

4.2 Rating 227 Reviews
80 %
of reviewers recommend Premier Disability
4.2
Based on 227 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Email:

callen@premierdisability.com

Location:

3397 Coon Rapids Blvd NW, , Coon Rapids
Coon Rapids
55433

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Anonymous
Anonymous  // 01/01/2019
Great people and all ways helping dnt have to wait long for thim to answer the phone
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Posted 1 year ago
The worst I never hired them. Or Devon Michael Brady. What do they do to validate their clients. Had identity theft found out about this when Social Security called to tell me about it...
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Posted 1 year ago
A lot of timels not answering phone calls. When get agent from the front desk looks absolutely no professionals, can't connects with right personal, dropping call and don't pickup phones other time. Looks like fraud company. Absolutely no call back as promised!!!
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Posted 1 year ago
This company has the worst communication with client and within there own company ask for help on some paperwork that needed to be filled out they gave me a Phone number to call left 8 messages never received I single call back if your health is bad call someone else !!!
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Posted 1 year ago
They did absolutely nothing for me. I contacted SSA after several months of trying to get ahold of anybody at PD. Finally just decided to dig in and try again to do it on my own. Got ahold of a SSA rep. And between me and him and several months of back and forth, was able to get my case back in for a second review. Got it. Then all of the sudden.PD sends me a email stating I got my benefits and they are taking 5 k from my back pay. They are crooks. Thieves as far as I'm concerned. Mr Brandy was absolutely no help at all.
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Posted 1 year ago
This company is terrible, they are not well trained at all, Do not use this company. I was on a merry go round for weeks. And at the end, they still repeated the same misinformation over and over again. Most of the staff is not able to make any meaningful decisions at all. I have requested to end our agreement, they cannot provide the services I requested, it took two weeks for them to come to that conclusion.
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Posted 1 year ago
The application department needs a serious teaching experience on customer service some of the reviews are to a t as to what I'm experiencing Kayla Edwards has been the only person who was professional and she wasn't in that department. I requested a supervisor give me a call if I don't hear from one I will be demanding through another lawyer I personally know in LACrosse that my file is destroyed. I've been in the phone 6 times with the application department and every time was given the run around and was treaty rudely I have both addresses for your company and I will take the 2 1/2 hour drive to go there in person if I don't get satisfaction tomorrow garunteed
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Posted 1 year ago
Well still going through it. I signed up face them permission to get my medical records did all the Dr visits and got my first denial. Um not sure what they do.. so I asked. Point blank. I was denied because no medicals have been pulled. So I ask. What do you do exactly. How and who does the appeal they won't answer. I call. When I get a recording they tell me two or three hours. A person 2 or 3 days. To date I have never spoke to my account rep on phone they give no direction and can not answer the question if what it is they do? By by
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Posted 1 year ago
I did get a lump sum payment and I never heard them lately, even though I scheduled an appointment with them, but I need ongoing payments and hopefully they will help me with that I work part time only because I’m not able to work full-time due to health concerns.
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Posted 1 year ago
I am not happy at all outside of filing paperwork that is all that has been done for me. When I call it is hit or miss with the Attitude of the Case manager (unexceptable). I have not been contacted by anyone here I have to call and when I do not good. How can you all represent me and won't talk to me.
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Posted 1 year ago
Didn't even know we had a lawyer when we filed for disability they were on the disability from the government and nowhere said that they were lawyers in the beginning when we first did this and all of a sudden we have a lawyer now they have their own website when we first did it they were on the disability website from the government not all of a sudden they have their own website this is b******* just people are shady and money hungry!!!
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Posted 1 year ago
Just like every lawyer and they take all your information they go ahead and sign on to your case and then when the case is ready to be moved along you cannot get a phone call back from them I have left my representative a message once twice three times the third time I let them know if he did not call me back that with the same slow process he has will be the same slow process I have of course that puts no fear in their heart because they know they are the ones in control once you go ahead and do the electronic signing that puts them completely in charge of your case if you ask them to release themselves from your case they say sure no problem or email it to you you'll never get the email will message it to you you'll never get to eat the message will call you back and we'll get a audio release form over the phone you never get the phone call they have no intention of releasing themselves from the case they just put it off and put it off until hopefully some miracle happens and social security has some type of a heart grow inside there administrative body and goes ahead and approves your case and they get paid just like if they were to have done something no more than a bunch of crooks scammers con artist
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Posted 1 year ago
Are you shitting me omfg wolf of wall street Jesus wtf America nice no help just take likebon Scott says take like snake's
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Posted 1 year ago
Worst customer service ever, JUST a FEW POINT ABOUT THIS HORRIBLE customer service/COMPANY; The reps, don't answer phone calls, Nor call back when you leave a message. They keep you guessing about your case's immediate and future updates/outcomes. They don't even inform you or apologize that it will take some longer time or this is the situation right NOT EVEN AN APOLOGY nothing at all. (THE REVIEWS ABOUT THEM ON GOOGLE SPEAK VOLUMES0. They should have never been in this kind of business, to begin with. after all, This is supposed to be a helpful source for disabled people to get help with their everyday life with their medical problems. . which stops them from going back to work. A really good company will listen to their clients, be patient, respectful, companionate, attentive, caring, and keep their clients informed often. be honest and truthful with their disabled clientele. with all, that's said, if I had to grade this company from 1 to 10? I must say that unfortunately, they deserve a minus -10 Not even a one.
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Posted 1 year ago
Unbelievable what bunch of dumb people on the phone They don't knock what the he heck they talking about. I had questions but she dint have the answers. Extremely disappointed. I need help I can't deal whis company for the third time. I started the lawyer process and after hearing the voice recording after 45 minutes I was shocked. I spoke to the unhelpful with and she hung on me. Frustrating
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Posted 1 year ago
I told them I worked for the state had not paid in for 15 years but had previously paid in for over 20 she talked to a lawyer said no problem 3 weeks went by neaver got paperwork called back 3weeks later got paperwork called in they said I wasn't eligible
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Posted 1 year ago
I am probably out a bunch of money because I did all the work and every time I tried to get a status through the app I never got a response. When I would call weeks later they had no information period! I do not see where they have done anything at all, worthless so called service praying on people who are looking for help. Wouldn't recommend this service to my worst enemy.
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Posted 1 year ago
Don't do it, hang up, they are useless, trust me they did nothing for over a year!! Then applied on my own, took 7 more months, but I got it on my own,
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Posted 2 years ago
I would not recommend premier disability services. I got a call form them and was transferred around spent over an hour and a half on the phone with them just to be told that all the information I had given them was lost. I was on hold for over 20 minutes then hung up on the next day when I called them back, as they had asked me too. This company seems to have gotten to big for there own good and can no longer handle their new coustmers. I am looking for someone else to handle to my case.I would not recomd
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Posted 2 years ago
I hired Premier Disability 14 months ago for my disability case I have yet to receive a call back from themI was denied and I appealed myDecision denial back on September 26th 2021 here it is the middle to end of February 2022 I have not heard anything back yetI don't know what to do anymore they faxedThe case manager 8 or 9 times have not got any answers back I am homeless living in my car I can't work I've lost EverythingPlease can someone please give me some kind of advice on what to do can't get nobody to do anything can't get nobody to doanything especially the lawyer I don't understand
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Posted 2 years ago
Premier Disability is rated 4.2 based on 227 reviews