Pretty You London (US) Reviews

Name: Pretty You London (US)
Address: Danielle House, WYTHENSHAWE
Rating: 4.47

4.5 Rating 73 Reviews

82 %

of reviewers recommend Pretty You London (US)

4.5

Based on 73 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

About Pretty You London (US):

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear. All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

Visit Website

Phone:

01619458001

Email:

lou@prettyyoulondon.com

Location:

Danielle House
WYTHENSHAWE
M23 9GP

Write Your review

Tell us how Pretty You London (US) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pretty You London (US) 5 star review on 21st February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the slippers because they are so comfortable and pretty!”

Helpful Report

Posted 4 years ago

“I love pretty you slippers, they are so comfortable and super cute!”

Helpful Report

Posted 4 years ago

“So pretty, I love them. Gonna get another pair pretty soon.”

Helpful Report

Posted 4 years ago

“The service good, quality of the slippers bad.”

Helpful Report

Posted 5 years ago

Hi Ana, Thank you for your review. All feedback is gratefully received as we want to continue to improve our products and service to you. I know we've solved the issues you had with your slippers now so I hope we can offer you a better experience with a future order. Many thanks Lou

Posted 5 years ago

“I Wasn't Expecting Such Great Quality For The Price. And Shipping Was Super Fast. I Ordered Monday Night And i Received My Order On Wednesday In The USA.”

Helpful Report

Posted 5 years ago

Hi Piero, thank you so much for your feedback. We're glad you received your order from the UK so quickly. We've carefully selected our courier to ensure our customers receive the best service. I hope you to continue to enjoy your accessories. Thanks Lou

Posted 5 years ago

“I have bought so many of your products. Size 8 has always been perfect. But in my sliders the size 8 were a bit small, a bit disappointed in them. Love all my other ones!!!!!”

Helpful Report

Posted 5 years ago

Hi Allyson, Thank you so much for taking the time to leave us your review. I'm sorry to hear the sandals don't quite fit. We're proud to say we have a quality control team who work with us to ensure things like fit are true so I'm very surprised to hear you say this. There is always an element of risk when ordering something to fit you, online so I'm glad to hear the rest of the slippers you've had are suitable. The Britt and Blair are great aren't they. I can see you're a bit of a fan. Thanks so much for your review and if there's anything we can do to help in the future, feel free to email us on email@prettyyoulondon.com. All the best, Lou

Posted 5 years ago

“Perfect. love them.”

Helpful Report

Posted 5 years ago

“Love love love them, I’m sure my bridesmaids will too. They were shipped soon after being ordered and great quality and timely responses”

Helpful Report

Posted 5 years ago

Hi Chimwemwe, Thank you so much for your orders. I've actually kept an eye on your shipments since they were such welcome orders and was glad to see they all were delivered in good time. I hope you have the most wonderful wedding. All the best Lou Pretty You London

Posted 5 years ago

“I love the slippers, the designs are so feminine. It's so me.”

Helpful Report

Posted 5 years ago

Hi Terolyn Thanks so much for your review. I'll pass your feedback onto our designer who's just opposite from me. We're glad you're happy with our range. Hope to see you again in the future. Lou

Posted 5 years ago

“These slippers are pretty but, the quality is not there! I have a pair of the Martha in pink I love them! I wish the Anyas were made better! Disappointed! 😔 Please bring back the “Martha” style!”

Helpful Report

Posted 5 years ago

Hi there, Thanks so much for taking the time to leave us your review. I'm sorry that you're disappointed in the Anya style. We've actually worked with the manufacturer to improve the overall quality of this style vs the Martha. We opted for a better binding and better quality fur. We're happy to investigate this further with you if you could send us some photographs of the faults you are finding with the product you've received as well as a description of the issues of fit. Our email address is email@prettyyoulondon.com. Thanks Lou

Posted 5 years ago

“Not like the pink “Martha” style I have and love! A little disappointed with these, the furry fabric is Not the same at all! The opening of my left slipper must be defected you can barely see my toes!! I like the way you guys used to make these beautiful slippers, when you make changes to something that’s not broke, it doesn’t work! Very sad 😔 cause I really enjoy these slippers! I bought two pair the mink and the pink color. Don’t think I will purchase these slippers again!!”

Helpful Report

Posted 5 years ago

“Beautiful slippers and expedient shipping. Thank you!”

Helpful Report

Posted 5 years ago

Hi there, thanks so much for your valued feedback. We're so glad you are happy with the slippers and our service. All the best, Lou

Posted 5 years ago

“LOVE THEM”

Helpful Report

Posted 5 years ago

Hi Allyson, Glad to hear you're happy. Thanks for taking the time to leave us your review. Hopefully see you again soon. Thanks Lou Pretty You London

Posted 5 years ago

“The shoes are gorgeous and they were delivered within a few days after ordered. It would be nice to be able to include a message to the recipient when sending as a gift.”

Helpful Report

Posted 5 years ago

Hi Deborah, thanks for your order and your review. We take on your feedback and I'll look into this option. Thanks Lou Pretty You London

Posted 5 years ago

“Love them I first bought your slippers 2 years ago at Nordstrom on line I loved the wedding slippers which I bought for my honeymoon since than wore them out Wish you still had them. I work at home so now slippers have taken over my Tory Burch sandals I”

Helpful Report

Posted 5 years ago

Hi Bryant, Thanks for your lovely review. We're glad you're happy with them and hope to see you again soon. Lou Pretty you London

Posted 5 years ago

“Love the products I received! Great quality and fast delivery. Will buy more from Pretty You.”

Helpful Report

Posted 5 years ago

Hi Lisa, thanks for your review! I'm really happy you love your order. We'd love to welcome you back again soon. Thanks Lou

Posted 5 years ago

“💙”

Helpful Report

Posted 5 years ago

Thanks for your review 💖 back to you! Lou

Posted 5 years ago

“Beautiful, plush, comfortable. My wife absolutely loves these and I’ve been surprising her with these for years! Would like more bootie s tyles to choose from in the future. Keep the gold!!”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your lovely review and I'm so glad your wife likes the slippers so much. We do have a few more bootie style slippers for next winter so stay tuned. Thanks again Lou

Posted 5 years ago

“Love ❤️ them!!”

Helpful Report

Posted 5 years ago

Hi Melvina, I'm so glad to hear you like our product. We're very excited you're one of our customers. Thanks for taking the time to give us your feedback. Lou

Posted 5 years ago

“Colored not what appears in the photo. Received a mauve/purple color. Would cost me $24 to return to UK. Lesson learned! So sad!”

Helpful Report

Posted 5 years ago

Hi there, I believe we've been in touch about this issue and I have asked you to send us a picture with the aim to rectify any colour differences. This is something we've never heard before having sold hundreds of this best selling style. We made the decision to invest in the skills of a professional photographer to shoot the product shots we have our website. We did this to ensure there was no differentiation between the product itself and the pictures we use to sell the product. We can only think this might be down to the colour collaboration of your computer screen. We’ve actually just gone to the warehouse to match a pair in person to our screen and feel happy with this. I know you feel photographing the item you've received isn't convenient for you but we'd still like to help. We've provided you with a generous discount as a gesture of goodwill. I'm sorry that you've still felt our service has justified this negative review. Many thanks Lou

Posted 5 years ago

Pretty You London (US) is rated 4.5 based on 73 reviews