Pretty You London (US) Reviews

Name: Pretty You London (US)
Address: Danielle House, WYTHENSHAWE
Rating: 4.47

4.5 Rating 73 Reviews

82 %

of reviewers recommend Pretty You London (US)

4.5

Based on 73 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

About Pretty You London (US):

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear. All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

Visit Website

Phone:

01619458001

Email:

lou@prettyyoulondon.com

Location:

Danielle House
WYTHENSHAWE
M23 9GP

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Pretty You London (US) 5 star review on 21st February 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They're very cute, however they must have revised the styling because they're so thick you can feel a little unsteady while walking.”

Helpful Report

Posted 4 years ago

“Love the slippers. BUT the package came in the mail smashed box ripped why when we pay shipping did they not go in a box.”

Helpful Report

Posted 4 years ago

“I really like the look of my slippers. I’ve owned a pair before and that’s why I wanted another pair. However, the fur keeps coming off every time I put my foot into my slippers. I got mine on sale for around 35$. Still, I don’t like my shoes falling apart this fast.”

Helpful Report

Posted 4 years ago

Hi Misty, I'm so sorry to hear this. We've never heard of this happening with the Ali style before and I'm a little surprised considering the nature of the faux fur we use on that style. Would you be able to send us a picture of this so I can get a full solution to this for you? I wouldn't want you to be disappointed with our product as luxury and quality, as well as customer services, are our top priorities. Many thanks Lou

Posted 4 years ago

“The service good, quality of the slippers bad.”

Helpful Report

Posted 5 years ago

Hi Ana, Thank you for your review. All feedback is gratefully received as we want to continue to improve our products and service to you. I know we've solved the issues you had with your slippers now so I hope we can offer you a better experience with a future order. Many thanks Lou

Posted 5 years ago

“I have bought so many of your products. Size 8 has always been perfect. But in my sliders the size 8 were a bit small, a bit disappointed in them. Love all my other ones!!!!!”

Helpful Report

Posted 5 years ago

Hi Allyson, Thank you so much for taking the time to leave us your review. I'm sorry to hear the sandals don't quite fit. We're proud to say we have a quality control team who work with us to ensure things like fit are true so I'm very surprised to hear you say this. There is always an element of risk when ordering something to fit you, online so I'm glad to hear the rest of the slippers you've had are suitable. The Britt and Blair are great aren't they. I can see you're a bit of a fan. Thanks so much for your review and if there's anything we can do to help in the future, feel free to email us on email@prettyyoulondon.com. All the best, Lou

Posted 5 years ago

“These slippers are pretty but, the quality is not there! I have a pair of the Martha in pink I love them! I wish the Anyas were made better! Disappointed! 😔 Please bring back the “Martha” style!”

Helpful Report

Posted 5 years ago

Hi there, Thanks so much for taking the time to leave us your review. I'm sorry that you're disappointed in the Anya style. We've actually worked with the manufacturer to improve the overall quality of this style vs the Martha. We opted for a better binding and better quality fur. We're happy to investigate this further with you if you could send us some photographs of the faults you are finding with the product you've received as well as a description of the issues of fit. Our email address is email@prettyyoulondon.com. Thanks Lou

Posted 5 years ago

“Not like the pink “Martha” style I have and love! A little disappointed with these, the furry fabric is Not the same at all! The opening of my left slipper must be defected you can barely see my toes!! I like the way you guys used to make these beautiful slippers, when you make changes to something that’s not broke, it doesn’t work! Very sad 😔 cause I really enjoy these slippers! I bought two pair the mink and the pink color. Don’t think I will purchase these slippers again!!”

Helpful Report

Posted 5 years ago

Pretty You London (US) is rated 4.5 based on 73 reviews