Pretty You London (US) Reviews

Name: Pretty You London (US)
Address: Danielle House, WYTHENSHAWE
Rating: 4.47

4.5 Rating 73 Reviews

82 %

of reviewers recommend Pretty You London (US)

4.5

Based on 73 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email

About Pretty You London (US):

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear. All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

Visit Website

Phone:

01619458001

Email:

lou@prettyyoulondon.com

Location:

Danielle House
WYTHENSHAWE
M23 9GP

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Pretty You London (US) 5 star review on 21st February 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 pairs of shoes. Two pairs I had to throw in the trash because the fur shed so badly. The black fur got all over my feet, and floors.”

Helpful Report

Posted 4 years ago

Hi Elizabeth, I'm sorry that this has been the case. If you ever have any quality issues with any products we have supplied to you, please do get in touch because we'll happily correct them. I don't suppose you still have any photographs of the problems with your slippers. It can be expected for there to be some loss of material in the initial wears because the material is freshly cut during the production process. However, if this persists, there is a problem with them and we will be able to raise this with our manufacturer. I'm very sorry we couldn't resolve this problem on this occasion but please feel free to email us for a 25% discount code as a gesture of apology for this negative experience. Our email is email@prettyyoulondon.com. Many thanks Lou

Posted 4 years ago

“I purchased a pair of your enclosed toe slippers last year. I wear a 7.5. They fall off every time I wear them. But they are gorgeous!! And beautiful quality. So this year I looked at your beautiful slip ons. I ordered one size down. My granddaughters wear the same size as me so I ordered 3 BEAUTIFUL pair. As lovely as last year, but too small!!! So I’m stuck with 3 pair that don’t fit. One I wore hoping they would stretch. No luck. The slippers are beautiful but if your a size at either end beware. If these fit I would be raving about how beautiful they were. No problem with delivery.”

Helpful Report

Posted 4 years ago

“placed the tag on the heel of the shoe and it bothers the bottom of my feet. Really poor placement. Also right after I submitted my order, I received a deluge of telemarketing calls. Won’t be ordering anything more from you”

Helpful Report

Posted 5 years ago

Hi Diane, I'm sorry to hear about the tag. In truth, this isn't feedback we've heard before. I have actually just started wearing some of the Afton booties over the weekend and felt the label initially but now I don't even notice this. Regarding the telemarketing calls, this isn't how we operate. We don't use telemarketing as a technique at all and we don't share your details with anyone else who may have contact you. I kindly ask you to provide us with more information on the types of calls you've received, if possible as I'd like to look into this further? We take your privacy very seriously and only use your data in line with our Privacy Policy (available on our website). Our email address is 'email@prettyyoulondon.com'. Thanks for your order and your review. Lou

Posted 5 years ago

Pretty You London (US) is rated 4.5 based on 73 reviews