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Prezzybox Reviews

4.5 Rating 58,293 Reviews
88 %
of reviewers recommend Prezzybox
Company Reviews Product Reviews
41,414
 Questions Metrics
4.5
Based on 58,293 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Prezzybox Reviews
Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Adrian Chambers
Verified Buyer
“Easy to use website.... information for when goods are being dispatched and delivered. Good service...would use again”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy ordering”
Helpful Report
Posted 6 years ago
Jayne Wenlock
Verified Buyer
“Fast Delivery of personalised item Nice product, little pricey with added delivery costs .”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really good product but came with the wrong initials Also a very good costumer service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great delivery and packaging of items ordered, just great all round.”
Helpful Report
Posted 6 years ago
Jessica Fall
Verified Buyer
“Overall everything is great. But on the design there’s is a small error. The word count of the scrabble letters should say 10 but it says 11.”
Helpful Report
Posted 6 years ago
MCCRATE MCCRATE
Verified Buyer
“Order arrived as expected and well packaged in Prezzybox, could easily be used as a present. Xmas gift for my grandson so haven't opened yet but looks ok, although a bit smaller than expected.”
Helpful Report
Posted 6 years ago
Alice Gillard
Verified Buyer
“Really quick postage and the quality of the socks is really good”
Helpful Report
Posted 6 years ago
Martin Grey
Verified Buyer
“Good service but over the top box and infill for such small items.”
Helpful Report
Posted 6 years ago
William Wainwright
Verified Buyer
“very nice site for people like me who are hopeless at finding a present for someone. Was totally out of ideas of what to buy when I found this site. Very good selection of ideas, was actually spoilt for choice, delivery is fast and the goods resemble the descriptions very accurately. I am well chuffed.”
Helpful Report
Posted 6 years ago
We're chuffed with your review William! Thank you so much for your lovely words :). You're awesome! Have a lovely Christmas and we hope to see you again soon! Alex
Posted 6 years ago
Ross Nisbet
Verified Buyer
“Customer service via online chat was extremely helpful. Goods received were really nice and different too anything I have seen in stores. Unfortunately I paid extra money to receive the goods via next day delivery and this service wasn’t provided. I understand this is out with the control of Prezzybox and in the hands of the courier but when I complained about the issue there was no resolution offered. I would and already have recommend Prezzybox to friends and family. However slightly hesitant to pay extra for delivery”
Helpful Report
Posted 6 years ago
John Davis
Verified Buyer
“It was easy to fit and use does exactly as described.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Nice presentation boxes and quick delivery. Easy to use web site.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Website easy to follow. Arrived quickly”
Helpful Report
Posted 6 years ago
Julie Baker
Verified Buyer
“Great efficient service, quick delivery. Would totally recommend”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good products and fast delivery. Can’t complain”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Have not opened the box yet . but it was delivered on time. And easy to use website”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The personalised cup was really cute, but is A LOT smaller than expected”
Helpful Report
Posted 6 years ago
Sara Turnock
Verified Buyer
“Ordered a few Christmas presents. All Arrived in stated time. Only problem is the couriers you use. Personalised socks aren’t really worth the £20 but they’re wrapped under the tree now. No complaints about ordering or goods.”
Helpful Report
Posted 6 years ago
Mrs Kay Brace
Verified Buyer
“Good prompt delivery”
Helpful Report
Posted 6 years ago
Prezzybox is rated 4.5 based on 58,293 reviews
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