Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery time ordered one day came the next, very pleased with packing as this was a glass item. It’s a beautiful glass globe decanter with the map printed in gold & a clear glass ship inside. Hope my husband likes it as much as I do as it’s a birthday present so can’t wait to see it filled.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I bought a Personalised Silver Plated Rose as a Valentine's day gift for my girlfriend and it is absolutely beautiful. It seems to be very solid well made , The silver plating is very shiny and the petals of the rose are red on the outside and silver on the inside. It looks simply beautiful! The print of the inscription is limited to 18 characters per line so it limited what I wanted to say, but I managed to get my message across. Buy one for your girlfriend, I'm sure she'll love it. Delivery was extremely quick too. I received my order with 48 hours from ordering. Excellent service.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service and quality product.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“I couldn’t believe how quickly it was delivered and it was exactly what was described. Will definitely use Prezzybox again.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Really happy with my microwave slipper boots. So cosy. Received them the day after most impressed. Excellent service. Good packaging and exactly as described. Highly recommend.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Everything is good, fast delivery, very pleased thank you. A tip for future, don't send items with Hermes, the worst delivery company ever 😉”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Excellent service, quick delivery and item was good quality as advertised”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Bought 2 lovely very different gifts for the first time from Prezzybox. They arrived very quickly, well packaged and are lovely quality. Thank you! Will be using you again! Emma, South Wales”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Really nice gift, it could have been a little larger. Not as big as it looks in the picture, still well packed fast delivery.”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Very happy with it!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Great service, well packaged and delivered on time. Thank you.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“It’s alright”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Excellent customer service and many thanks for going above and beyond to make sure I received my granddaughters birthday presents on time. Many thanks Wendy Bawden ( Southey )”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Ordered two birthday gifts and revived with in two days plus gifts are exactly as described on the website”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Easy to use website with great products at reasonable prices. The email communications are informative and allowed me to keep track of what I brought. Delivery for efficient and quick. The goods were packed extremely well, with bubble wrap to keep everything safe. All round great service from start to end. I recommend Prezzybox to anyone looking for a lovely item that you know will make it to you in one piece.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Recived my order very quick. Good packaging.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Ordered a personalised poster for my better half this valentines, it’s amazing and even though I made a slight spelling mistake I’m still over the moon with it and I know she will be, excellent service, fast delivery five out of five from me thank you”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Super fast delivery and lovely item!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“I bought a personalised rose gold heart trinket box, it's very well made and has a bit of weight to it highly recommend for a loved one.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Fantastic present. Ideal for Valentine’s Day!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews