Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product arrived on time, was competitive in value compared to Amazon, product was of good quality”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Felt rushed through the ordering process... no function to select delivery date, or write a message, got confused as billing address was showing the recipitents.. Gift sent immediately so no alteration or update could be made. Awaiting to hear if gift was of satisfactory quality or indeed if it has arrived.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and will ensure it is passed on to the relevant teams. Only some of our items are available for specified day delivery, for all other items the delivery estimate will be shown in the cart. You can also add a message to orders by scrolling to the bottom of the first page of the cart and clicking the 'add a message' button. If you ever need help with any changes to your order, please do contact us via email, phone or live chat and we'll do our best to help you. Thanks, Prezzybox

Posted 3 years ago

“My parcel had been opened by the time I received it. The item was intact but unfortunately both the parcel that it was delivered in and the box from Prezzybox.com were opened and damaged.”

Helpful Report

Posted 3 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 3 years ago

“Product excellent value. Very quick and efficient service.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Delivered the next day. Fantastic quality and amazing price. We will be using again.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Impressed with the funky socks & the box they come in are fab. Also quick delivery to would highly recommend your company.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Orders came so quick, was frequently updated on my orders also, Would highly recommend to anyone and will definitely be ordering again!”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Present was delivered as requested and on time.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Unsure as yet as, after Hermes dropped it onto my step, I can't get it to work.”

Helpful Report

Posted 3 years ago

Hello there, Thank you for taking the time to write your review. We’re really sorry to hear that your item may be faulty. We do offer free returns for any faulty non-personalised items, so please contact us on: csteam@prezzybox.com if you’d like us to help you with this process. Thank you, Prezzybox.

Posted 3 years ago

“Arrived super fast and my granddaughter said it looked cool. Thank you”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Easy to order and the item arrived on time. Communication was good throughout.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Got exactly what I wanted, came really quickly, works brilliantly and looks beautiful in my room.”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“The time it took to arrive was great. Got it just in time for the new year”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Just what we wanted, excellent delivery really friendly service will recommend prezzybox to friends will definitely use again”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Bought the jelly fish tank very pleased with it very soothing to watch would recommend it”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great products and great fast service- especially for the time of year. Would recommend.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“I ordered a pair of flamingo slippers for my sister who will be going into hospital for an operation. She absolutely loves them !!!!!!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Really fast delivery and excellent products”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Came as promised 1 day before Xmas 👍”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Easy to order & quick dispatch”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews