Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as well as ability to track where the products are. Overall very good”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely little box of beautiful soaps. Easy to use website and fast delivery. Perfect!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I would highly recommend you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really easy to use and super helpful when I contacted the team. Great job Prezzy Box! :-)”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Was a birthday gift for my friend and she loved it thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very happy with the delivery and the purchase”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Lovely gifts and good quality.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Really great service- I’m going to buy here again!!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great and easy to buy as well as products deliver extremely fast”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Promise next day delivery and it arrived 5 days later. Covid given as the excuse, which granted, was probably a valid one, but if you cannot guarantee next day delivery do not advertise as such.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us. Thanks, Prezzybox

Posted 4 years ago

“Very quick and easy to order quick delivery, will be using that website again.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“product arrived on time, was competitive in value compared to Amazon, product was of good quality”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Felt rushed through the ordering process... no function to select delivery date, or write a message, got confused as billing address was showing the recipitents.. Gift sent immediately so no alteration or update could be made. Awaiting to hear if gift was of satisfactory quality or indeed if it has arrived.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and will ensure it is passed on to the relevant teams. Only some of our items are available for specified day delivery, for all other items the delivery estimate will be shown in the cart. You can also add a message to orders by scrolling to the bottom of the first page of the cart and clicking the 'add a message' button. If you ever need help with any changes to your order, please do contact us via email, phone or live chat and we'll do our best to help you. Thanks, Prezzybox

Posted 4 years ago

“My parcel had been opened by the time I received it. The item was intact but unfortunately both the parcel that it was delivered in and the box from Prezzybox.com were opened and damaged.”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Product excellent value. Very quick and efficient service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Delivered the next day. Fantastic quality and amazing price. We will be using again.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Impressed with the funky socks & the box they come in are fab. Also quick delivery to would highly recommend your company.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Orders came so quick, was frequently updated on my orders also, Would highly recommend to anyone and will definitely be ordering again!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Present was delivered as requested and on time.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Unsure as yet as, after Hermes dropped it onto my step, I can't get it to work.”

Helpful Report

Posted 4 years ago

Hello there, Thank you for taking the time to write your review. We’re really sorry to hear that your item may be faulty. We do offer free returns for any faulty non-personalised items, so please contact us on: csteam@prezzybox.com if you’d like us to help you with this process. Thank you, Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews