Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order !!!”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. Sorry to hear there's an issue with your order, we're looking into this now and we'll be in touch. Many thanks, Prezzybox.

Posted 4 years ago

“Very poor to be honest. Understand it's a busy time of the year but didn't and still haven't received my order. Paid for express delivery also to try and ensure my items would get to me before Christmas.”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that your order hasn't arrived. Unfortunately we’ve had no contact to let us know you haven't received your order, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Everything was dispatched in a very timely manner”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lovely golf towel, good price and arrived in time for. Christmas 😀”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordered a personalised glass bauble, it was absolutley beautiful, well packaged and arrived in the time expected. Lots of unusual gifts for all occasions at great prices. Will definitley use Prezzybox again. Very happy customer”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic website that's so easy to use, makes gift buying much easier than some! Service was great, price was really good and it was a lovely gift. Absolutely no complaints and would happily recommend Prezzy Box.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to use site, straight forward delivery. Overall great experience.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Service from prezzybox was perfect, but they deliver via hermes and they've lost my parcel”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Item delivered on time , and ordered very late for Christmas.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“My shopping experience was alright, my products haven't arrived yet but they do arrive on time.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Ordered Christmas presents nearChristmas day But they arrived for Christmas Thank you.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“The wallet arrived in time and my son was delighted with it!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Great selection of gifts, good quality, fast delivery and well packaged.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Still not arrived yet and said it would arrive before Christmas”

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Posted 4 years ago

“Great prompt delivery”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Got this gift for my parents. They were very happy with it”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great last-minute Christmas ideas at reasonable prices with super fast delivery - very pleased as were the recipients of the presents! - First time I have shopped here but definitely will return!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Easy to use the website, found what I wanted very quickly. Great price too! Delivered on time for Christmas, thank you!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Easy ordering, prompt delivery in time for Christmas. Will definitely use again, lots of gift ideas.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Paid extra for a quick delivery and it still hasn't turned up,”

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Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews