Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy to use and order and delivery was really quick, perfect, thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Brilliant service, present ordered 7pm Thursday 23rd December, arrived Tuesday (Bank holiday day) 28th December”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick delivery thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a review! We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Order handled promptly and efficiently.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very easy to find exactly what I wanted as a present for my son and his fiancee. Now they've been given them, and they love them!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great selection of gifts at affordable prices. All gifts arrived quickly and we're good quality”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic service And super quick delivery”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Quick delivery arrived in time for Christmas, would use Prezzybox again”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Needed some special and lovely gifts in a hurry, good price, good service, loved by the recipients.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Never received my order !!!”

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Posted 4 years ago

Hello, Thanks for your review. Sorry to hear there's an issue with your order, we're looking into this now and we'll be in touch. Many thanks, Prezzybox.

Posted 4 years ago

“Very poor to be honest. Understand it's a busy time of the year but didn't and still haven't received my order. Paid for express delivery also to try and ensure my items would get to me before Christmas.”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that your order hasn't arrived. Unfortunately we’ve had no contact to let us know you haven't received your order, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 4 years ago

“Everything was dispatched in a very timely manner”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Lovely golf towel, good price and arrived in time for. Christmas 😀”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Ordered a personalised glass bauble, it was absolutley beautiful, well packaged and arrived in the time expected. Lots of unusual gifts for all occasions at great prices. Will definitley use Prezzybox again. Very happy customer”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic website that's so easy to use, makes gift buying much easier than some! Service was great, price was really good and it was a lovely gift. Absolutely no complaints and would happily recommend Prezzy Box.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to use site, straight forward delivery. Overall great experience.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“Service from prezzybox was perfect, but they deliver via hermes and they've lost my parcel”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Item delivered on time , and ordered very late for Christmas.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

“My shopping experience was alright, my products haven't arrived yet but they do arrive on time.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Ordered Christmas presents nearChristmas day But they arrived for Christmas Thank you.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews