Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,305 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of gifts and quick turn around :)”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Items arrived very quickly and delivery updates were often and informative, item quality and value were amazing, couldn't be happier, would highly recommend”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent quick service. 100% satisfied. I ordered my things on the Wednesday night and they arrived on the Friday. Thanks very much. I will certainly place another order with you.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Fantastic gifts for family and friends.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service, changing delivery address over the telephone and ensuring received before Christmas.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent quality and a very speedy service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“For this review, I am rating the whole Prezzbox experience. I bought 4 Personalised Brass Traveller's Compass's, one for each of my sons. They are excellent and on those, alone, I would give five stars. I ordered them on 14th December with a delivery time of 3-5 working days, followed up by an email that they would arrive between Monday 20th and Weds 22nd December, in time for Christmas. I then got an email on Monday 20th December to say they had only just been despatched. When they didn't arrive on Thursday 23rd December I phoned and was advised they would likely arrive the next day, which they did. Ordered 2 together and the other 2 separately paying 3 lots of postage of £3.99 (total £11.97) but they were all put in one parcel? The product is great but communication around delivery time and postage costs have caused some concern hence only 3 stars.......sorry.”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“Amazing service ….. ensured delivery before Christmas !!!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Very easy and very efficient shopping with preset box. Thank you”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great product and super fast delivery. Very highly recommended”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Seamless professional and reliable service”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“A very good experience, lots of choice and a quick and easy ordering process”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Item has not arrived!”

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Posted 4 years ago

Hello, Thank you for your review. We're so sorry that your order hasn't arrived yet. Your order has been dispatched by our external partners but unfortunately Royal Mail are experiencing delays at the moment. We're sorry for the slight delay on this occasion, but your order should arrive with you within the next few days. 0B0072772000017473994 https://www.royalmail.com/track-your-item If you have any questions then please do not hesitate to contact us.

Posted 4 years ago

“Quick delivery even pre Christmas!”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Excellent sevice. And very fast delivery so impress”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Thank you very much, l'm happy”

Prezzybox 5 star review on 26th December 2021

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Can not purchase non-personalised items for delivery to Northern Ireland anymore due to Brexit. Very disappointing!”

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Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and has had to be cancelled. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.

Posted 4 years ago

“Submitted a order at short notice at this time of year and it got delivered ahead of the designated time congratulations to you and thank you for making my partners Christmas.”

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Posted 4 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 4 years ago

“Really love the variety of items to gift from.”

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Posted 4 years ago

“I was so impressed with the speedy service I received from Prezzybox - especially at this time of year”

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Posted 4 years ago

Prezzybox is rated 4.5 based on 58,305 reviews