Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

“Speedy delivery and items as described!”

Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Said it would come before Christmas still isn’t here”

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Posted 3 years ago

Hello, Thank you very much for your review. We're very sorry to hear that your order hasn't arrived. Unfortunately we’ve had no contact to let us know you haven't received your order, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 3 years ago

“Responded super quickly to a couple of requests I had after I placed the order. Thanks!”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Arrived quickly, in good condition, very good in a pinch”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“Wow, first time using Prezzybox. Found them do to some VERY last minute shopping and I was not disappointed. Great selection of fun and unusual products, and delivery was super fast - everything got there before Christmas. Very happy customer. Will definitely be using Prezzybox again.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service definitely recommend using prezzybox! Would use again”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Good selection of unusual gifts for everybody very pleased with what I bought and the delivery was very quick I will definitely be shopping with them in future”

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Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Exactly as described. Prompt delivery. Thanks”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“I’m not happy at all the flowers where left across the road from the address outside a block of flats that’s getting renovated, luckily one of the neighbours fetched them in to my wife hours later the box was ruined . From the email you sent me when I ordered you said you would send an email when the flowers where dispatched so I could track them I never received that email? I can’t work out why somebody would just leave a bunch of roses outside a block of flats surely you should have tried to get in touch with me ??? Don’t worry this want happen again and I will be letting people know about the rubbish service, merry Christmas 👎”

Helpful Report

Posted 3 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we will look into this for you right away. Speak soon!

Posted 3 years ago

“I would like to be able to provide a review , unfortunately I have still not received the goods ordered 4 days ago , despite paying for Express delivery. The parcel Is with Hermes and has been for 3 days. Disappointed as was meant to be a Xmas present.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 3 years ago

“Excellent quality gifts! Delivered very quickly. Cannot fault, thank you!”

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Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“A good selection of gifts, the gift arrived very promptly, good website to use and checkout from. I would recommend”

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Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Great choices, slow delivery”

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Posted 3 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 3 years ago

“Pretty good to be fair, very nice recommendations that the girlfriend loves”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Fabulous service, one gift arrived broken They replaced it immediately, and it’s come on time for the Christmas present it was meant for !!!!! Thank you Prezzybox excellent service”

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Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Paid for next day delivery and still haven’t got my order”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 3 years ago

“Arrived quickly, great prices. Can’t wait to see my family open their presents I ordered from you for Christmas. Thank you and have a wonderful Christmas and New Year”

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Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Can't fault prezzybox. Rang to return faulty item lady on the phone was very polite and offered to send a new one out straight away no quibble. Very pleased with customer service.”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Ordered a present and it was delivered quickly. Choice excellent too!”

Helpful Report

Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

“Arrived on time, box a bit battered, but that is down to the delivery van, everything in tacked, please with the goods.”

Helpful Report

Posted 3 years ago

Thanks for the lovely review - It's great to hear that you had a good shopping experience with us. We're so happy to hear you found some great gifts and they arrived quickly for you. Thanks again, Prezzybox.

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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