Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,294 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 21st September 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

Prezzybox 1 star review on 25th May 2025

Christabelle

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great idea for a fun christmas stocking filler gift”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Unfortunately your estimated delivery time did not meet expectations, I ordered with a slot between Friday 17th and Monday 20th of December for our staff party secret Santa gift but I’ve been left making a mad dash to find another gift as it didn’t arrive by that time.”

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Posted 3 years ago

Hello, Thank you for your review We're very sorry to hear that your order hasn't arrived for you yet. We've checked the tracking and unfortunately, due to the current situation, couriers are experiencing delays. The couriers are working hard and doing their best to deliver on time and we really appreciate your patience and understanding. Once again, apologies for any inconvenience caused.

Posted 3 years ago

“Excellent. Items arrived promptly and just as described. Stocking fillers that will give everyone a bit of fun on Christmas Day. Good value for money. Ambergate Derbyshire 20/12/21”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Product seems fine. I paid for next day delivery as it was a birthday present and the present and it arrived three days later than ordered. Which would have been the same time as the free delivery”

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Posted 3 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us. Thanks, Prezzybox

Posted 3 years ago

“Very fast delivery even at Christmas, 5*****”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“The website was great, the options were easily accessible and perfect for my needs. I was very happy there was the option for Saturday courier delivery and I was happy to pay the extra for this It was only on the confirmation email that it mentioned a possible delay, and normally I wouldn't mind, but it is now Monday and I haven't even had a dispatch notice. It's Christmas Eve on Friday, and I have no idea when all the presents will arrive. And I'm wondering why I paid the extra for delivery. I'd quite like my order to arrive. Then I can fill out the other questions. When will it arrive?”

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Posted 3 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 3 years ago

“My delivery came promptly and was exactly what I ordered, lovely gift”

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Posted 3 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 3 years ago

“Great service, was notified of every update.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Excellent quality along with supporting information regarding emails ect - thank you”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Fantastic service, came really quickly. Reproduced the picture well. Does exactly what it says on the tin!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Lovely gift ideas and quick fast delivery thankyou very much!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Arrived promptly and well packaged”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“I always love what I buy from Prezzybox. Fantastic and easy to order and fast delivery. Why I always shop here for gifts ❤️”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Very prompt delivery.”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Good arrived at the right time”

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Posted 3 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 3 years ago

“My order came super quickly and exactly how I imagined! Very pleased and I will be using Prezzybox again - there are definitely a few things I have my eyes on!!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Quick delivery brilliant products”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Prezzybox had gift ideas that I couldn’t see anywhere else. It was also very easy to order and very reasonably priced!”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

“Ordered item, came within 2days, very good quality”

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Posted 3 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 3 years ago

Prezzybox is rated 4.5 based on 58,294 reviews