Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery even at Christmas, 5*****”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The website was great, the options were easily accessible and perfect for my needs. I was very happy there was the option for Saturday courier delivery and I was happy to pay the extra for this It was only on the confirmation email that it mentioned a possible delay, and normally I wouldn't mind, but it is now Monday and I haven't even had a dispatch notice. It's Christmas Eve on Friday, and I have no idea when all the presents will arrive. And I'm wondering why I paid the extra for delivery. I'd quite like my order to arrive. Then I can fill out the other questions. When will it arrive?”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“My delivery came promptly and was exactly what I ordered, lovely gift”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great service, was notified of every update.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent quality along with supporting information regarding emails ect - thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fantastic service, came really quickly. Reproduced the picture well. Does exactly what it says on the tin!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Lovely gift ideas and quick fast delivery thankyou very much!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Arrived promptly and well packaged”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“I always love what I buy from Prezzybox. Fantastic and easy to order and fast delivery. Why I always shop here for gifts ❤️”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very prompt delivery.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Good arrived at the right time”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“My order came super quickly and exactly how I imagined! Very pleased and I will be using Prezzybox again - there are definitely a few things I have my eyes on!!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Quick delivery brilliant products”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Prezzybox had gift ideas that I couldn’t see anywhere else. It was also very easy to order and very reasonably priced!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ordered item, came within 2days, very good quality”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great choice of personalised items and I liked that I could preview the layout before I bought it, very much looking forward to receiving it.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“I was delighted with the fast and efficient delivery of my order.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Product is really nice and exactly how described and advertised, delivery was quick and efficient and overall a really good experience.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Payed extra for Saturday delivery. It’s Monday and still no sign of my order!”

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Posted 4 years ago

Hello Thank you for your feedback. We can see that your order was delivered this morning but we have refunded your delivery charge for the inconvenience caused. Many Thanks. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,310 reviews