Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,309 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery”

Helpful Report

Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great service, fast delivery, value for money. Fantastic! What more do you want.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“They should be nut free. That’s what I was expecting. Obviously they are not.”

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Posted 4 years ago

Hello, Thank you very much for your review. We're very sorry to hear that you've experienced an issue with your order. Unfortunately we’ve had no contact to let us know you've experienced an issue, so we’ve not been able to make this right for you yet! Please contact our team and we will look into this for you right away. Speak soon!

Posted 4 years ago

“As described. But it looks a bit cheap”

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Posted 4 years ago

Hello, Thank you for your recent review. We appreciate all your feedback and we hope to see you again soon! Thanks, Prezzybox

Posted 4 years ago

“First purchase, won’t be the last, all corespondents spot on and delivered when said.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My husband and I were given two £20.00 vouchers (one each) by our employer. The first was accepted and set against an item including the delivery charge - so I received the item without paying anything. The second voucher would not work, they replaced it with a voucher for £15.00 and told me this time I would need to pay the carriage myself! So NO my experience did not go well - and unless rectified I shall report it to my employer, who is a large company!”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Very good and fast”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Item received quickly good value and quality.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Amazing website for gifts. Got so many Christmas presents from here, some sweet and some hilarious. Has everything!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Really nice an easy lots to chose from perfect experience”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My parcel arrived before the estimated time and I was extremely happy with it!!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Great selection, fast delivery”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Bought for my daughter who is obsessed with cats, she has tons of cuddley toy and figures, I like this is a game she will enjoy playing”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“I have not yet received my order but can speak from hearsay. The service and on line ordering is excellent. I feel sure that my order will meet with all my expectations”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very pleased with the updates of the process of my order.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great website , easy to use and lots of choice. Would definitely recommend!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Unable to review items ordered as the company will no longer ship to Northern Ireland. I find this very odd as I have been able to receive many other online purchases elsewhere with no issue whatsoever. No option to discuss or to look at costs - I would have been willing to pay an additional shipping fee if necessary, instead I received a refund, quick apology email and a discount voucher to use in future! If you won’t ship to me why would I need a discount voucher? It’s the thought that counts I suppose but overall very disappointed with the situation. Brexit is a very convenient excuse to use, not difficult to overcome though.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.

Posted 4 years ago

“Excellent and fast service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Order arrived punctually, was well packaged as it was breakable. Very pleased with purchase, was just what I needed for Christmas present”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to order and pay and delivery quick and on time”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,309 reviews