Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,296 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet received my order but can speak from hearsay. The service and on line ordering is excellent. I feel sure that my order will meet with all my expectations”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Very pleased with the updates of the process of my order.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great website , easy to use and lots of choice. Would definitely recommend!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Unable to review items ordered as the company will no longer ship to Northern Ireland. I find this very odd as I have been able to receive many other online purchases elsewhere with no issue whatsoever. No option to discuss or to look at costs - I would have been willing to pay an additional shipping fee if necessary, instead I received a refund, quick apology email and a discount voucher to use in future! If you won’t ship to me why would I need a discount voucher? It’s the thought that counts I suppose but overall very disappointed with the situation. Brexit is a very convenient excuse to use, not difficult to overcome though.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to review your experience. We are sorry that your order has been affected and had to have items cancelled off your order. Our team are working really hard to fix this issue and are hoping to have this resolved shortly. So sorry once again. Prezzybox.

Posted 4 years ago

“Excellent and fast service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Order arrived punctually, was well packaged as it was breakable. Very pleased with purchase, was just what I needed for Christmas present”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to order and pay and delivery quick and on time”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Best price, delivered the next day. No hassle purchase.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great website very easy to use fast delivery great service and fantastic quality products”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Quick delivery, great quality and unusual presents. Would use Prezzybox again. Thank you.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Got my items really quickly .Great quality , well packaged .”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Quick delivery and safe packaging , no broken chocolate. They look gorgeous too. X”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“My niece loves unicorns so was looking for something different for her newly decorated bedroom I knew I wanted a bedside lamp. I'd looked at many unicorn lamps on various other shopping sites but when I saw this one i had to buy it. My niece will love it when she opens it on Christmas day”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Goods were as advertised, delivery was very quick. I couldn't expect anymore.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Prezzybox as usual delivers a fantastic customer experience. My order came quickly and was extremely well packaged and you are always informed by email promptly regarding updates on your orders. Highly recommended for the product range, quality and delivery! 5*”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Prezzybox is my go-to website each year for Christmas and Birthday presents! Super ideas on their website at a competitive price! Easy transaction and always arrives on time. I would highly recommend!!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Easy to use and good pictures”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Couldn’t believe how quickly my good came. Packaged really well, will definitely use Prezzybox again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Great, easy ordering, fast delivery, all as expected.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,296 reviews