Prezzybox Reviews

Name: Prezzybox
Address: The Atrium, Curtis Road Business Park, Dorking, Surrey
Rating: 4.49

4.5 Rating 58,310 Reviews

88 %

of reviewers recommend Prezzybox

4.5

Based on 58,310 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Prezzybox 1 star review on 5th December 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Prezzybox 1 star review on 27th May 2025

Harrylucy977 At Gmail. Com

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really confused to be honest... I placed an order on Monday 15th with next day delivery. My confirmation said delivery between Tuesday 16th - Thursday 18th. Its now Thursday 18th and I've received a refund for my order with no more information”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team has contacted you via email, occasionally our emails can go to junk so it might be worth checking there. However, if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Quick delivery, very happy with what I brought”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Ve Used small treats, firing was unreliable.disappointed”

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Posted 4 years ago

Hello! Thank you very much for your review. We're sorry to hear you weren't 100% happy with your item on this occasion. We do offer returns for any unwanted non-personalised items, so please contact us on: csteam@prezzybox.com if you’d like us to help you with this process. Thanks,

Posted 4 years ago

“fair prices, super-fast delivery. highly recommended”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Great product,great price ,great service!”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent service and great quality”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Perfect present Amazing service”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Very good service & very prompt delivery”

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Posted 4 years ago

We're very happy you're happy! We hope to see you again soon - Thank you for the feedback.

Posted 4 years ago

“Great choice of products at great prices. Speedy delivery and well packaged. Thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“The products were easy to order and were delivered quickly. I ordered the bath tea party tea bags and the small soaps and they smell lovely. Would highly recommend Prezzybox.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Brilliant ordering service and speedy shipping - thank you”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Fast delivery, good quality product, great service”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent web site. Easy to order and item came very quickly. Will use again.”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Extremely efficient ordering process goods arrived quickly and in good condition. I will use this site again”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Box came very promptly and we received exactly what we had ordered. All items were in excellent condition. We fully expect them to be a useful and amusing addition to the Christmas Dinner table.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“Web site simple to use and instructions on purchasing product uncomplicated. Thanks .”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Quick and easy to order item delivered on time”

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Posted 4 years ago

Thanks for the great 5* review! We hope to see you again soon.

Posted 4 years ago

“Excellent choice of lovely, unusual and novelty gifts. Good value for money. Very efficient and informative service.”

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Posted 4 years ago

Thank you for your wonderful review! We hope to see you again in the future.

Posted 4 years ago

“Such a great range of goodies to choose from. I’ve almost finished my Christmas shopping after spending less than 30 minutes on this site. It was all delivered within 48 hours well packaged. Stress free Christmas shopping is priceless!”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

“The item I purchased was damaged in transit. When I notified Prezzybox, I was greeted by a very friendly and sympathetic advisor who immediately arranged a replacement without any fuss. The item arrived intact second time round. Excellent customer service.”

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Posted 4 years ago

Thank you so much for taking the time to write a lovely review! We hope you’ll choose to shop with us again in the future. Prezzybox.

Posted 4 years ago

Prezzybox is rated 4.5 based on 58,310 reviews